Stopped week before Halloween. Girl was very helpful…read more... Great selection for boys Picked up kid's Gozilla costume at a decent price....

An in-store visit in August; needing multiple balloons to commemorate a special day.. My experience…read morewas brutally bad. The manager seemed the most competent but why wasn't she helping customers? The store was fully staffed on a lazy Sunday afternoon. Which is surprising given that COVID-19 is still on-going and people aren't out quite as much in that area. The parking lot near them was empty and quiet. (Not the case across the lot by Trader Joe's. Which was crowded due to social distancing. They had a long line of customers waiting to get in.) Inside Party city, the employees talked amongst themselves and the "feel" is that everything is tediously slow. If a tumbleweed rolled through the store, that would be more thrilling than receiving their assistance. I needed Holy communion balloons. One cashier sent me searching down an aisle. It was ten minutes to close and had she helped me I could have been out of there faster. In any case I found two options and needed a recommendation. Something that could work and something utterly tacky. Asking employees for their opinions on balloon choice was ridiculous. One person didn't bother responding and the other asked whether it's for a girl. One of my options were pink balloons but were awfully tacky. I think if a person identifies as Catholic and a baby, they might. Hard MIGHT like that design. I got the decent one. Went back to the cashier and asked how much inflation service could cost and dude says 15 cents each. Score!** Here I'm thinking, might as well inflate 10-20 pieces given the low rate. **Moments later when the items are rung I realize he was incorrect. It's $1.20 per balloon... Seriously.. I ended up spending some $30+ dollars for balloons. Which, to any Party city employee or parent knowing how to stretch a dollar, is utterly ridiculous. The best deal is to buy a mini tank of helium which when paired with balloons is the best buy you could hope for. Having the tank means, you can make balloons for any number of parties in the future till the tank runs out. Surf reviews and you'll see a trend. When in doubt or in a pinch, try to get the store manager to help you. If management is reading this; advanced training or exercises to train staff in encountering customers is necessary. It's the basics.. the welcome greeting, how may I assist you, actively participating in aiding the customer rather than sending them in a direction. Helping customers rather than talking with their co-workers. Just recently I needed party supplies for a gathering in a nearby suburb. But because of this last visit, I just wanted a simpler shopping experience. So, I opted for a nearby city location rather than visiting here which would have been more convenient.

Excellent service and very accommodating, would highly recommend! Petya was lovely to work with and…read moredelivered on time and went above and beyond making the balloon bouquets as well.

This was my first time working with Simply Balloons but definitely not my last! Petya did such an…read moreamazing job on my mom's surprise 60th balloon arch! She was quick to get back to me and went above and beyond on the presentation!! I'm definitely going to be recommending Simply Balloons to my family and friends!

It's kind of a mess, but their greeting cards are .49 and up! I went last night and restocked on…read more.49 cards and they are nice cards would never know they were only .49! They are changing names so almost everything in the store in cleared heavily! If you need plastic silverware for your summer parties, wedding accessories, baby shower decorations etc. Hurray and check this place out everything in marked way down!

Worst customer service ever! Looking for anniversary gift yet of the two employees wandering…read morearound, none bothered to even acknowledge my existence to ask if I needed help with finding anything.

Very arrogant. They do not accept cash over $20.00 bill. I was told by their employees that if they…read moreaccept any bill over $20.00 they would be fired!! I ask for a manager and was told they are in Michigan and cannot be contacted. THIS US CURRENCY.

We had a great experience using Bounce the Block to rent a bounce house/slide for my daughters…read morebirthday! They were very responsive, professional, and friendly! Thank you for a wonderful experience!

From the owner: Bounce The Block is a family-run bounce house and party rental business based in Libertyville, IL…read more We specialize in clean, safe, and exciting inflatable rentals—perfect for birthday parties, school events, family gatherings, and community celebrations. As parents ourselves, we know how important it is to create fun, stress-free experiences, which is why we deliver top-quality bounce houses, water slides, obstacle courses, and interactive games with the kind of care only a family business can offer. We proudly serve Lake County and surrounding suburbs within a 30-mile radius. Whether you're planning a unicorn-themed birthday for your child or a neighborhood block party, our team handles setup and takedown so you can focus on making memories. Every unit is sanitized before and after use, and we treat every event like it’s our own family’s party. Let us bring the bounce—and the fun—to your next celebration!

We rented the video bus for my teenagers birthday party, the bus came and everyone went crazy! Tim…read moreand Mike greeted us and asked us where to set up. They were quick! Showed the kids what games there were and everyone had a blast. They helped the younger ones beat the older ones!! It was a great time by all. Would definitely do it again and again! The initial set up was easy as well. Edie was great to work with, she listened to all my needs and had everything set up and ready for the group we had! The parents had fun with the much needed quite time as well

So cool! I seriously don't think four hours was enough! The kids had such a great time, I booked…read morefor my twin boys 16th birthday party. I would highly recommend this company..& these days, what do you do for teenage kids? So many games, we danced & VR Best part they came to me It was clean the driver was helpful even to the little ones Best party by far I even played "the Mom" lol

As with most Wedding Planners and Event Managers - we are very focused on finding the ideal venue,…read morewhich will help us to deliver a beautiful and memorable event for our clients. Our first impression upon arriving at The Cotillion Banquets in Palatine, IL - for an upcoming wedding venue selection visit, was the grand and opulent exterior and ample parking lot. Our team from Luxe Décors and Events, LLC, was greeted by George, the director and information specialist on everything you hoped for, wanted and envisioned to happen, at The Cotillion Banquets in Palatine, IL. George is beyond warm, pleasant, professional, knowledgeable, charming, gracious, efficient, and oh so very skilled at listening to what you would like to accomplish for the event, that you have been hired to do. We hit it off with George IMMEDIATELY upon meeting him. He took us on a guided tour of The Cotillion Banquets, explaining to us in measured detail, what was at our disposal, to ensure that we would be able to do everything that we had planned, and be able to provide our clients - the wedding of their dreams, with regards to their décor and wedding theme. The staff at The Cotillion, under George's dedicated, experienced and genuine love and pride for what he has been doing for so many, many years - also reflects the outstanding service provided by everyone at The Cotillion Banquets. The kitchen staff, is beyond kind, truly professional and obviously loves what they do. The table settings were impeccable. The food - all freshly prepared by The Cotillion staff - is simply AMAZING !!! When we first arrived to meet with George and get to see what The Cotillion had to offer - we had already been informed about the superb level of service and the first class menu selections. The Cotillion DID NOT DISAPPOINT. We were also introduced to the owners of The Cotillion, who were also so genuinely kind and considerate, obviously wanting to also ensure, that we knew they were available, should we have any additional concerns. The Cotillion Banquets in Palatine will forever be Number One on our recommendation list for any and all events, which we are privileged to manage. We cannot say enough about ALL that George did to make this wedding event so beautiful, memorable, classy and successful. No matter how skilled, talented, or experienced an Event Planner is - without directors such as George at the venue site - who can offer their kindness, experience and support - an event will not be as successful and seamless as you may have envisioned. We at Luxe Décors and Events, LLC, are eternally grateful to you George, your staff and the owners - at The Cotillion Banquets in Palatine - for your genuine friendship, guidance and assistance, in helping to make the wedding event on November 22, 2024, the elegant success that it was. THANK YOU GEORGE, FOR MAKING OUR JOB SEAMLESSLY SUCCESSFUL!! Bravo to you George and a special toast as well to you and Everyone at The Cotillion Banquets.

Beautiful Banquet hall in Palatine ideally located just off the highway with plenty of parking and…read morean inviting entryway. The chandelier and lighting make the hall ideal for a wedding venue. Adding on the hall decorator with the smoky mist and abundance of flowers made the evening fairytale like.