We booked Belle and she was wonderful! She was exactly what my daughter dreamed of for her…read morebirthday. She did a beautiful job with the balloon characters and face painting. Everyone at the party was raving about how well Belle kept all the children entertained for 2 hours. I will definitely book with this company again.

This group of entertainers were absolutely fantastic. We had an Avengers themed birthday party for…read moreour 6 and 4 year olds. We had Spider-Man (Joshua), Black Widow (Hailey), Hulk (Jermaine) and Captain America (Miles). All 4 entertainers were great and honestly it was the little details that mattered. Aside from just having the "look" of the heroes they stayed in character the entire time. All the kids were mesmerized and we could not be happier with how well they all worked with the children. Aside from intros, playing with the kids, etc it was great to have Hulk run after the kids while Spider-Man calmed him down, all while children were doing Avengers training while Black Widow did face painting and Captain America made balloon animals. All the parents came up to us and told us that they stole the show. I highly recommend this team of mighty heroes to save your party. Joshua, Hailey, Jermaine, and Myles, thank you guys so much for helping make our boys' birthday party an unforgettable one!

We booked Ms. Rachel and it was a terrible experience. I was beyond disappointed. The character…read morethat showed up barely talked she did not talk to any of the children and did not smile. She didn't say "hi" when she arrived: she looked scared to be there. She played a "game" with the kids by taking out a flamingo and telling one kid to hide it and asked me to help her talk to the children. The kids couldn't hear her because she was speaking so low. When it was time to "face paint" she stood there helpless until my sister in law asked her if she needed something and she said she didn't have warm water. But I wonder if she hadn't asked would she have attempted to try. The only time she seemed enthusiastic and talked was when she was going and it was time to ask for her money. I am truly disappointed and feel it was such a waste of money.

We recently booked a princess appearance with Characters IO for my daughter's birthday, and while…read morethere were some positive aspects to the experience, there were also disappointments that are worth sharing for others considering this company. To start with the positives: the princess looked fantastic and looked exactly like the character she was portraying. She brought a couple of books and coloring supplies, which the kids enjoyed doing alongside her, and she danced with the girls in a circle. However, one of the reasons we booked with this company was that the initial booking emails highlighted that the princess could provide simple face painting. Unfortunately, when she arrived, she did not bring any face paint. This was especially disappointing as face painting was my daughter's top request. During the event, the princess was fairly passive and required prompting--such as being asked to join in the singing during the cake cutting--rather than taking initiative during key moments. After the party, I followed up with the company to express my disappointment and to better understand what went wrong. They responded that face painting is not guaranteed per their terms and conditions. I explained that this was not clearly communicated and asked what I should have done differently--whether I should have confirmed in advance that our specific princess could provide face painting. Despite sending seven emails and five follow-up texts, I never received a clear response or guidance on this. So while the appearance was visually impressive, the lack of clear communication and follow-through on a key feature left us frustrated. If face painting is a priority for your event, I would recommend confirming it very clearly in advance--or booking with another company that can guarantee it.

LONG REVIEW BUT READ BEFORE CONSIDERING USING THIS COMPANY FOR YOUR EVENT:…read more I should start out with saying I have been in contact with the owner Stacie MULTIPLE times and am left with nothing but frustration. Stacie is not a bad person but I do feel she is completely overwhelmed in running this business. I've been dealing with Funtime Services since April 1st 2025 trying to book a mobile petting zoo for my daughter's first birthday planned for June 2025 and the experience has been frustrating to say the least. Communication has been a major issue throughout the process, especially with Stacie herself since anyone else I did get to talk with couldn't help me in the slightest other than they'll leave a message for Stacie and then I never hear from her UNLESS I were to reach out and call and some how catch her available in office. Getting clear answers or even timely replies to emails has been nearly impossible. After multiple attempts to try and talk to Stacie herself once I did reach her two different phone calls I was turned away with "I'm busy right now doing something else , I can email you once I become available" (mind you then I'd never heard back at all) to which I'd have to reach out again and finally durning one of our last conversation, she provided general information she had to text to me at that moment and discussed two different pricing options for a petting zoo. She explained that she would be reaching out to two separate vendors at different price points. I informed her that I was more interested in the lower-priced option NATURALLY, but made it clear that I would be willing to book either one, as my main priority was securing a petting zoo so I would be waiting to hear back from her regardless who she was able to secure but to just let me know. So money was not the problem. Mind you any time I would voice my frustrations she keep reminding me "I don't make much money off doing this you know, at most I make $20" What should have been a straightforward booking has dragged on for over a month, and I'm still left with uncertainty and decided to not continue "service" with the company FunTime Services Event Rentals. If you're even considering Funtime Services for your event, just be aware that it may take an unreasonable amount of time just to start the process of securing your event. I really expected more professionalism and reliability for catering to such a nice suburban area like Naperville. Just leaving this review to show all what i experienced so anyone else out there knows what entails if interested in booking with them. Seriously proceed with caution.

I want to wish these people well in their new location. The two women owners are awesome, great…read morewith suggestions, honest with recommendations, and take a keen interest in customer satisfaction. We did have a slight mishap though and this is a good reason why when running an event it is important to confirm, confirm, confirm. I had suggested to my wife before our event that we call a few days before and the day of the event to ensure delivery. However we were all very busy and neither of us did. Well on the day of our event, the delivery was late. It appears our worst fears occurred and the drivers missed us. I called a half hour before the end of the window and spoke with Stacie. So it indeed was their mistake she immediately got on the case and stayed in touch with me until everything was corrected. Their prices are fair, they have a great new show room on route 59 which makes it so helpful to see tables and options in person. They also have a great selection and great ideas.I give a strong recommendation to consider them for your next party. Just make sure you take my advice and confirm your orders as well as your delivery!

We live too far to have a party and what looks to be an adorable venue, but had Darth and Kylo Ren…read morevisit our local park district for our Star Wars loving 6 year olds bday. Between my 3 kids I've used many character companies in the past and have had many experiences where they showed up late. Since this was my main entertainment for 23 kindergarten boys I was a little paranoid if they'd show up on time...or at all. I had arranged it all with Dan first on phone and then text. It was definitely a handshake deal vs an actual contract, which made me nervous. However, Dan delivered like he did for all other Yelp reviews...and Darth, Kylo and their very enthusiastic leader were early and ready to go right at party time. They did a fabulous job of captivating the kids for an entire hour of jedi training, dancing and other games. There were a few kids that were scared, but I also had a bounce house that kept those kids busy.The bounce house probably took some attention away from the characters, but if anyone is able to compete with a bounce house it's these guys. The bday boy and his friends had such a great time and so many parents at the party asked me where I found them since they were such a hit. My son was pretty sure it was just people dressed up before the party, but after the bash he assured me that Kylo and Darth are the real deal. :)

We had my son's 4th birthday party at Kids Kustom Parties yesterday. I cannot recommend them…read moreenough! They take care of everything - it was the easiest experience from booking to day of. Our hosts were so kind and full of energy!! Chase (Paw Patrol) and Batman joined the fun and were present for the entire party. The kids had a blast and the adults raved about how awesome everything was. THANK YOU Kids Kustom Parties! We will be back!

My Party Princess is a dream to work with! They do a wonderful job at making the day magical for…read morethe littles (and i'm sure the preteens too) my 4 year olds princess party was so much fun, the staff was so helpful and sweet, we invited Rupunzel to the party and i highly recommend adding a princess to your party, it was so cute. The pizza package worked out wonderful for my crew, all in all an amazingl stress free party, Thanks Melissa!

I just had my daughter's 6th birthday party and was extremely satisfied with all that My Party…read morePrincess did! We had the royal treatment and my birthday girl felt so special getting her hair done! They took care of the entertainment, the snacks, decorations, cake...literally everything! All that I had to do was take pictures (and pay) All of the girls who came to the party had so much fun! I highly recommend!

Jessica was great! She came to our grand opening at our fish store! She was on time and in costume!…read moreAll the kids were so excited to see Ariel and get their face painted. She was very professional and did a great job! If we are ever in the market for a face painter we will be giving Jessica a call!

Dreamcatcher Entertainment helped with my younger cousins birthday party. Jessica was quick,…read moreprofessional and extremely flexible with our needs for the party. She did a surprise Snow Queen appearance that left the kids talking hours after she left. Highly recommend!

Don't recommend! Communicating with them is horrible. They booked me down for the wrong day so I…read morehad to track them down the day of my event. Told me they could only do a 30 min show instead of the 1hr I had booked them for. Definitely messed with my event schedule. Stressful and worst experience I've ever had.

Always able to help. On time, fun and very nice costumes. Keep up the good work. As an owner of…read moreanother company in the area, I need to say that Edgar and his staff are always awesome! We are always counting on them.

So I only found out about this amazing business cuz Hawthorn Mall had an event to meet Belle. This…read moreprincess came right out of the movie! She was so in character and was great with the kids Her royal helper was great too! I loved how magical everything felt! Hoping to hire Mulan or Raya for my daughter's birthday this weekend! Can't wait!

From the owner: Local Fairytale Celebrations character bookings in the Lake in the Hills and surrounding areas!read more

My partner and I decided last minute that we wanted to hire a magician for our wedding. We are so…read moreglad that we got Ryan! He was a major highlight of our reception and did strolling magic for two hours during our cocktail hour and dinner. Our guests loved him, and he made sure to interact with as many of them as possible (including us!). Ryan was communicative throughout the process and was prompt in answering questions. He was punctual, flexible, and very kind. We would highly recommend him for any event. Thank you again!!

Ryan is a great magician! We hired him for our block party to do a show for the kids (ages 1+ years…read moreold) and also to do some walk around magic. His kids show entertained kids and adults and his walk around magic had groups roaring with excitement. Hoping to use him again at future parties and would recommend to anyone looking for a good magician.