I took my 1998 Dodge Dakota pickup to Mock Tire on October 26 to get both headlight bulbs replaced…read more I called the day before and spoke to Trey, who told me that each bulb would cost about $50-60 (parts and labor) to replace. I was happy with that. When I got there a little before 4:30, they took my truck in immediately. At 5 o'clock on the dot, Frank told me that it was done. He gave me the bill, which, from Trey's estimate, I was expecting to be around $120. I was very surprised to see that it was $58 and change! No, that is not a typo ..... the bill was FIFTY-EIGHT DOLLARS for BOTH headlights! That's HALF of what I was expecting to pay! I've been taking my vehicles to Mock Tire for years, because they're very close to my home, so I can drop my vehicle off with them and walk home. Even if you don't live within walking distance, I highly recommend this place! It's well worth the drive, the staff couldn't be nicer or more professional, and they'll treat you right!

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I first found Genuine Car Care Center when I lived in K'ville a few years back. Now that I live…read morebelow Wallburg I still go out of my way to go to them! Friendly, professional and EXTREMELY HONEST! I am typing this review from their waiting room. I came in for four band new tires on a vehicle I have only had for a short time because the dealer told me all four had to be replaced. I thought the fronts looked ok, but trusted the dealer. At Genuine they went to replace the tires but brought me back to show me that the front tires were in practically brand new shape and said they wouldn't feel right giving me four new tires when I only needed two. So two it is. One of my first experiences here a few years back was when I had a nail in my tire. I brought it in. They took off the tire, tested it for leaks, found none, checked the balance and put it back on. When I asked them how much I owed them for doing that, their response was "Nothing. Just bring it back when you need something done." Genuine Car Care Center is a PRIME EXAMPLE of how a small business automotive service provider should be. If you live anywhere remotely close to Kernersville make them your go to provider!

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

I came by to get an inspection and have the tire pressure checked. The guy who consulted me about…read moremy service was rather rude but the guy who cashed me out was very kind. I use this location from time to time for a quick oil change also. The speed of service depends on how busy they are. Im giving three stars is because someone forgot to put the caps back on my tire stems. It was a gift from my spouse of silver grenades. I called and was told they were not there and they are not responsible for them. So if you need tire work done I recommend taking your own caps off and putting them back on later if they are custom.

Stoped here for a quick oil change. Staff not very professional, repeatedly talking unnecessarily…read moreloud to each other. The person assisting me came in to tell me price of my oil change had difficulty telling me the price (no speech issues or impediment). Just poor speaking skills. Prices are not cheaper here than elsewhere. I wouldn't recommend paying the same or higher for lower customer service.

Scheduled an inspection for early morning, 7:30 am and I was out of there in no time! My car is a…read more2005 Chevy Malibu so the inspection was quick and cheaper than I thought it would be. My car is only inspected for emissions.

Hall tire is my family's #1 place to go for all of our tire needs. They know my husband by name…read morewhen he calls or stops in. They do excellent work and their pricing is fair. They have come in clutch over the last month when we have had several unexpected nails found in our tires. Friendly, efficient and superb service is really all you can ask for. They do take walk-ins but can get pretty busy . My recommendation is to call and set up an appointment to get your service needs met. They can also help diagnose any issues with your tires and get you the service that you need.

Dropped in without an appointment and they were accommodating. I knew I couldn't explain to them on…read morethe phone what was going on with my car. They listened, looked, and wrote an estimate for the work I needed. And set an appointment. Great price, and good attitude. And they were able to work on it right away! Something about a carburetor hose.

Don't take your vehicle here! Tried to support local...They damaged my transmission and took no…read moreownership - disappointing

Despite high reviews, my experience was horrible. Instead of diagnosing my Sprinter problem, they…read moregave me a computer generated 22 codes. I could have gotten that for free at AutoZone or with my own scanner. They are absolutely clueless about Sprinters which they claimed otherwise and charged me $220. Scammers is the only word I can come up with. I do not recommend these people!

These guys are the best! I needed a major repair, and they were completely transparent, honest,…read morethorough, and respectful. Mike took my car on multiple test drives to be thorough, educated me on preventative maintenance (I know nothing about cars), and was very honest about what repairs needed to happen ASAP and what could wait for financial reasons. Overall, they were great guys to work with, and I will continue to trust them with my car. Rattle & Hum provides excellent value for their service by working to get reasonable prices on parts and being straightforward with their customers. As a young woman who doesn't know much about cars, I feel respected and know I am getting a good price

Excellent customer service. Excellent work. I am very…read morehappy with Accu-Wrench. Very professional but very friendly. I will definitely be back when I need additional auto work. I would recommend this shop to all my friends and family. They do not try to pressure customers into work they do not need but are very detailed in checking auto to see what auto needs. I can not say enough good about Accu-Wrench Excellent in every way!!!

Screwed us over multiple diagnosis fees when they couldnt figure out the problem. Then they wanted…read moreeven more money to put the car back together if we wanted to take it elsewhere.

Nightmare on Elm street. I was there from 8 am till 1pm. Car…read morerunning badly. They replaced EGR valve, gave me a bill for $300+. Except for the part they replaced worked perfectly! No change in car condition. Very frustrating. They said it "might" be the catalytic converter. For another almost $300, they would change it...couldnt say if that would fix it though. Later I called a mechanic at another shop, and over the phone he said sounds like a bad coil pack. It was. A $40 part fixed it. Of course, add the $300+ I spent for a wasted morning, and superfluous part swapping at this auto repair shop I suggest you do not patronize!

My truck is still not fixed?? Its March 30, 2019. Going on 5 months. Something is up? Not sure what…read moreis going on with Joe? He claims to be a Christian? His word (telling the truth) is definitely not good! Almost 5 months to get a rear main seal leak fixed? Speaking with the Attorney Generals office next week. WFMY TV is investigating this matter as well.