I took my 1998 Dodge Dakota pickup to Mock Tire on October 26 to get both headlight bulbs replaced…read more I called the day before and spoke to Trey, who told me that each bulb would cost about $50-60 (parts and labor) to replace. I was happy with that. When I got there a little before 4:30, they took my truck in immediately. At 5 o'clock on the dot, Frank told me that it was done. He gave me the bill, which, from Trey's estimate, I was expecting to be around $120. I was very surprised to see that it was $58 and change! No, that is not a typo ..... the bill was FIFTY-EIGHT DOLLARS for BOTH headlights! That's HALF of what I was expecting to pay! I've been taking my vehicles to Mock Tire for years, because they're very close to my home, so I can drop my vehicle off with them and walk home. Even if you don't live within walking distance, I highly recommend this place! It's well worth the drive, the staff couldn't be nicer or more professional, and they'll treat you right!

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I initially brought my daughter's car in for an oil change before she headed out of town, and from…read morethe moment we arrived, the customer service was exceptional. Before I even walked inside, the staff noticed I had parked and immediately came over to ask if I needed any assistance. Everyone was friendly, attentive, and genuinely welcoming. While I was waiting, they even offered me a bottle of water, which was such a thoughtful touch and made me feel like a valued customer. David was phenomenal! He was knowledgeable, professional, and took the time to explain everything clearly, including the services and pricing. What I appreciated most was that there was absolutely no pressure to purchase additional services. They were honest, transparent, and treated both my daughter and me with kindness and respect from start to finish. The service was incredibly fast, the facility was clean and well organized, and the entire team worked together seamlessly. It's refreshing to find a business where customer service is still a top priority. I normally take my vehicles to the dealership, but after this experience, I can honestly say Strickland Brothers has earned my trust and my business. This will be my new go-to place to take my vehicles for oil changes and car inspections. A huge thank you to David and the entire team for making this such a positive experience. If you're looking for fast, honest, knowledgeable service with outstanding customer care, I highly recommend Strickland Brothers.

Had to try S&B since I read about how this business started. The owners are very benevolent within…read moreour community, so it was time for me to try their service. Very friendly greeting with a nice bottle of water. The little things matter. Timely, efficient, and reasonable. If you are a veteran, you receive a generous discount.

On a recent Monday morning I drove into High Point Tire with a flat tire in the back of my SUV. 5…read moreminutes after I arrived, a tech found 2 holes in the tire, plugged them, remounted the tire and test drove the car for safety. The cost was reasonable. With my last flat tire experience, a different tire store nearby insisted the hole could not be plugged and the only solution was a new tire. My next tire purchase and car service will be at HP Tire.

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

Excellent service on my car & Excellent customer service from men behind counter I was in & out in…read more20 minutes for my inspection I will be doing all of my automotive needs I highly highly highly recommend this bussiness meineke in Clemmons on Lewisville Clemmons Rd

I came in there, thinking I needed an oil change, but the man who serviced me was honest and said…read morethat the oil was really clean and I don't need an oil change yet and she maybe come back after 1000 more miles are put on the car. Very honest and helpful.

Dropped in without an appointment and they were accommodating. I knew I couldn't explain to them on…read morethe phone what was going on with my car. They listened, looked, and wrote an estimate for the work I needed. And set an appointment. Great price, and good attitude. And they were able to work on it right away! Something about a carburetor hose.

Don't take your vehicle here! Tried to support local...They damaged my transmission and took no…read moreownership - disappointing

I first found Genuine Car Care Center when I lived in K'ville a few years back. Now that I live…read morebelow Wallburg I still go out of my way to go to them! Friendly, professional and EXTREMELY HONEST! I am typing this review from their waiting room. I came in for four band new tires on a vehicle I have only had for a short time because the dealer told me all four had to be replaced. I thought the fronts looked ok, but trusted the dealer. At Genuine they went to replace the tires but brought me back to show me that the front tires were in practically brand new shape and said they wouldn't feel right giving me four new tires when I only needed two. So two it is. One of my first experiences here a few years back was when I had a nail in my tire. I brought it in. They took off the tire, tested it for leaks, found none, checked the balance and put it back on. When I asked them how much I owed them for doing that, their response was "Nothing. Just bring it back when you need something done." Genuine Car Care Center is a PRIME EXAMPLE of how a small business automotive service provider should be. If you live anywhere remotely close to Kernersville make them your go to provider!

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

I went to another local car care location for a State Inspection. Was told there was no wait - and…read moreafter 30 minutes - no one even looked at my car. Told them I'm done and went down the road to Quality Care. They took me in right away. Told me the time it would take and it ended up taking less time than they initially told me. The staff was efficient and friendly. Didn't have my credit card, so they took cash and were pleasant about it. Thank you for the prompt and efficient service. Should have come here first.

This automotive service business has good and not-so-good issues. I started doing business with…read morethem in December 2011 after another Havoline Express I used for years closed down for a road expansion. Here's the good: This place is clean and my wife would certainly feel comfortable there. Most of the employees are polite and professional, especially those who ring you up when your work is done. Only once did they try to upsell me car services that I did not need (I was a mechanic earlier in my career). Depending on when you arrive, you can often be in and out in under 20 minutes. The wall between the waiting area and the work area is glass, allowing you to somewhat see some of the work being done to your vehicle. Here's the not so good: When my oil filter is replaced, it drips lots of oil onto a support under my engine. If the mechanic doesn't clean it off, it drips on the floor of my garage for the next couple of weeks. The Havoline Xpress I used before this one always cleaned the oil off and it was never a problem. The technicians here, regardless of how nice I ask, will not clean this area after removing the oil filter even though they assure me they will when I ask. I have a vehicle with rear wheel drive. From the waiting area I can see they do not check the lubricant level in the rear differential even though they say on their check sheet (the one they give you when you leave) that they did. They also make erroneous comments on the check sheet regarding your response to questions they ask you. Once I realized the mechanics here were not performing services they claim to, I contacted the general manager, Doug Langford in writing to ask about it. To his credit, Doug contacted me by e-mail, advising me that he and the owner were looking into my concerns. To his detriment, that was the only time I heard from him. When I returned a couple of months later, things seemed very differently for the better. As best I could tell, all service functions listed on the check list were performed including the oil that drips on my garage floor after an oil change. Sadly this is not the end of the story. When I returned two weeks ago, service was back to bad. The lubricant level on my rear differential was not checked, the support that catches (then leaks) the oil was not cleaned, and although no mechanic spoke to me while I was there, my check list stated that I had told a mechanic that all services (for other things not included in an oil change) had been done. The following day I sent the manager another message outlining my visit, but it's been a week and a half and he hasn't responded yet. I am sorry to walk away from this business because it is clean, most of the people there are nice, and it is conveniently located to me. But if they will falsify information, pick and choose the services they do underneath your vehicle, as well as fib about something as little as wiping some excess oil off, I can't trust them with my vehicles anymore. On top of that, I am afraid of other important lubricating services/functions they may be skipping underneath my truck. Checking the differential is much simpler than some of the other things they are supposed to do underneath my truck. Knowing they are skipping that makes me feel they are likely skipping other things. I don't plan to go back. Without trust, I cannot do business here.

Arrived here on a Tuesday morning. I was received promptly. Everyone seemed nice. I was in and out…read morein about 10 minutes for a car inspection. Super impressed!

Honest, fast, friendly, and charging fair prices, I always come here for oil changes and car…read moreinspections. Especially as a woman, I sometimes feel the pressure from folks to pressure me into making additional purchases for my car in a way that I wouldn't know better. It's this lingering feeling of being taken advantage of. I never feel that way at Andy's and that's why I keep coming here. They take care of me. If there's anything of concern that DOES actually come up, they let me know and make suggestions, but they never pressure me to buy anything extra than what I came in for. And that really goes a long way with me.