Despite high reviews, my experience was horrible. Instead of diagnosing my Sprinter problem, they…read moregave me a computer generated 22 codes. I could have gotten that for free at AutoZone or with my own scanner. They are absolutely clueless about Sprinters which they claimed otherwise and charged me $220. Scammers is the only word I can come up with. I do not recommend these people!

These guys are the best! I needed a major repair, and they were completely transparent, honest,…read morethorough, and respectful. Mike took my car on multiple test drives to be thorough, educated me on preventative maintenance (I know nothing about cars), and was very honest about what repairs needed to happen ASAP and what could wait for financial reasons. Overall, they were great guys to work with, and I will continue to trust them with my car. Rattle & Hum provides excellent value for their service by working to get reasonable prices on parts and being straightforward with their customers. As a young woman who doesn't know much about cars, I feel respected and know I am getting a good price

My mother's check engine light came on with a code related to the catalytic converter. They gave…read moreme a very reasonable estimate compared to other places I checked. I delivered her car early in the them morning and received a call back just after noon that the work was complete. The price came in less than the quote! Everyone at this shop was friendly and answered all my questions. Wonderful service experience! Definately will go back in the future.

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

I first found Genuine Car Care Center when I lived in K'ville a few years back. Now that I live…read morebelow Wallburg I still go out of my way to go to them! Friendly, professional and EXTREMELY HONEST! I am typing this review from their waiting room. I came in for four band new tires on a vehicle I have only had for a short time because the dealer told me all four had to be replaced. I thought the fronts looked ok, but trusted the dealer. At Genuine they went to replace the tires but brought me back to show me that the front tires were in practically brand new shape and said they wouldn't feel right giving me four new tires when I only needed two. So two it is. One of my first experiences here a few years back was when I had a nail in my tire. I brought it in. They took off the tire, tested it for leaks, found none, checked the balance and put it back on. When I asked them how much I owed them for doing that, their response was "Nothing. Just bring it back when you need something done." Genuine Car Care Center is a PRIME EXAMPLE of how a small business automotive service provider should be. If you live anywhere remotely close to Kernersville make them your go to provider!

They worked on my ac and made it worse. Worked great for 3 weeks. I do not recommend.read more

Dropped in without an appointment and they were accommodating. I knew I couldn't explain to them on…read morethe phone what was going on with my car. They listened, looked, and wrote an estimate for the work I needed. And set an appointment. Great price, and good attitude. And they were able to work on it right away! Something about a carburetor hose.

Don't take your vehicle here! Tried to support local...They damaged my transmission and took no…read moreownership - disappointing

On a recent Monday morning I drove into High Point Tire with a flat tire in the back of my SUV. 5…read moreminutes after I arrived, a tech found 2 holes in the tire, plugged them, remounted the tire and test drove the car for safety. The cost was reasonable. With my last flat tire experience, a different tire store nearby insisted the hole could not be plugged and the only solution was a new tire. My next tire purchase and car service will be at HP Tire.

Used to be great. Has gone downhill in recent years. Had had…read moretwo vehicles where they kept the custom valve caps. Had two vehicles with leaking tires (not seated or valve issue) after buying new. Had one vehicle after service that had 3 of the 5 lugs on 2 of the wheels completely loose and could have caused a serious accident or damage. Thankfully was found after hearing a grinding sound before any thing really bad happened. Additionally, they tried to upsell services and said things were bad when they weren't. Will not be back and will be advising others to avoid.

Great service and great people. I 100% recommend this place to get your car fixed. Thank youread more

they are a 10 across the board. the service was quick and courteous, they are knowledgeable and…read morekeep you informed along the way. but the most unexpected service is their service....above and beyond!! I have recommended Gene and his team, and they also were super please. I will most definitely use them again, and continue to refer them!! be smart, call them!

Competent, accommodating and friendly people, did a good job and I'd not hesitate to return.read more

Very unhappy with the price for a tuneup and oil change over $1000. Front desk, people, nice, very…read moregood at installing trust. Until you pick your car up. Very disappointing would not recommend them to anyone.& they said I needed an alternator,,,, my alternator is fine!

Amazing family garage. Honest and fair repairs. Been using…read morethem for the last 18 years. Quality of service has always been A+. We value their service and you most likely have to an appointment because they stay very busy.

My wife said her car didn't feel right going around curves, that the rearend "shimmied". Relayed…read moreall this to M & M and requested that they find the cause and repair it, then give it an alignment afterward. We paid for 'repairs' and alignment. Wife said it still felt wrong and still "shimmied". Went back to M&M who told me that we needed tires with stronger sidewalls and offered to sell us some. Later that month, we took it in for its state inspection and it failed for a broken rear swaybar. The inspector showed me the broken swaybar and told me that it was for safety and could cause it to be dangerous in curves because the swaybar evens out the sway of the rearend, what my wife had described as a shimmy. The inspection place didn't do suspension repairs, so we took it somewhere else. M & M did not perform the service requested.