This place was amazing. The lady who gave my daughter a haircut with so nice and knowledgeable, and…read moretook the time to answer all of my million and one questions, and the experience was great. My child has severe ADHD and has never had a haircut (she's 4), but this place was amazing. I wasked out of 2 other places before finally coming here and I'm glad I did!

I would absolutely not recommend this place now ! This place used to be our go to haircut for my…read moretoddler but after the management change - sorry to say but it's pathetic! I booked an appointment with Shelby for my 4 yo son . She seemed to be very sweet ! But was a disaster when it came to giving a cut . Even after telling g her soo many times to be careful she ended up giving a cut and left his ear bleeding! She was so slow as if she din knew what she was doing ! After the cut the other lady took over who was better but again if you don't know then don't take up the job !! Another thing that was a throw off - I requested them to play something on the TV which is why they are there and the other lady I think it was Shelly said they cannot play whatever we want and they cannot keep doing it for everybody... they even refused to turn the volume on !!! LOL know what there was no one in the salon except us ! Pretty well explains why ! Not going back to this place !

Some of you may have seen my review/question a few months ago. I was talking about a hair and nail…read morelady that I had found at Harvey's Nail Salon in Round Rock. I am new to Texas and I was having difficulty finding someone to cut my hair so I turned to Yelp. A lady by the name of Lillian kept coming up in reviews as giving a great hair cut as well as manicures. I made an appointment and went and she was just as good as all the interviews...in fact better. I had gotten caught in a terrible thunder storm on the way to the appoint. and I kept calling her and even though it was closing time she said to still come. Two months later I called for a hair cut and she was gone. No one at Harvey's would tell me where she went. I was so upset. Finally I had found someone that didn't charge an arm and a leg and she was gone. I held off on getting my hair cut from early September till mid December when I just couldn't wait any longer. I was on my way in to Torchys on Palm Valley road and there was a Great Cuts beside Torchy's. Don't know what made me decide to go in, but I did. No, Lillian wasn't working there but after getting in deep conversation with Angie, the lady who was cutting my hair, and telling her my "Lillian" story I found that this same Lillian has been Angies's as well as her mother's nail tech. for over 10 years. Angie called Lillian while we were having dinner and asked if she could give me her number and tell me where she was working. By the way Angie was very good and I can always use her as a backup. And, how nice was it for her to go the distance and get me back to Lillian? There are still good people out there. So, I went today to get my hair cut. She was just as good as the first time. Usually I just get a hair cut but today I treated myself to the wash (great head massage, even temples), cut and style. The whole thing was $30.00! I understand Harvey's has been threatening Lillian since I posted my question asking if anyone knew where she was. Just think if they had just told me where she was...they obviously knew or they couldn't have reached her. Anyway someone wanted me to find Lillian and I did. The salon itself is nothing great, but it is neat and clean. The employees I saw were mostly Vietnamese,not that that should matter and Lillian is just as sweet as sugar, not to mention experienced. She checks, and double checks. She won't let you leave until you are Happy. She really should have her own place. So if you are looking for a stylist give her a call. She said she was going back to Vietnam for the month of February as she hasn't seen her family for five years but she will be back the first week of March. You won't be sorry.

I went back today... it hasn't even been a week. They got loud, argumentative and combative. They…read morestarted talking about me to other customers. They said they will fix. Hopefully that will be better than what's been done. This shop is fear less than stellar. Be aware.

Easy to book with. She did my daughter's hair exactly how I wanted it. The suite was clean and she…read morehad a really good movie on lol. Sweetie, as well as the other braider were very nice and professional. We were out of there in less than 3 hours. I would most def recommend and be a returning customer.

I went with my daughter to get her hair braided. We washed it before to get the kinks out. She was…read morevery good. And the price was good too.

I moved back to Austin from Chicago five years ago and for a while, I would fly back to Chicago…read morebecause I could not find a stylist in Austin that could do my hair. I finally found Kera and I have been coming to this salon for the past 3 years and I love everything about it! They never overbook, so you do not have to wait long for your service to begin. The staff are all professional, funny and intelligent women. The music is low & respectful. They provide snacks and beverages. The salon is clean and the seating is very comfortable. A huge plus is having the ability to book your appointments online and prior to your appointment, you will receive an email as well as a text confirmation.

I had only trusted my hair to one guy for years because when anyone tried to cut my thick curly…read morehair it did not go but since he is no longer available I had to find someone and I am sooooo pleased with Donna Kincaid! She totally understood my struggle with my curly hair and cut it with friendly confidence. Made me feel so comfortable. Truly feel like I found a wonderful new place. Love the atmosphere of this salon located just around the corner from my home!!!

I've been coming here for years. The shop has a personal, small town feel with friendly,…read moreunpretentiousness service. My hairdresser, Tracy Allen is fantastic with color. I met her after a not-so great dye job. She was able to correct my color. Tracy is also good with thin/fine hair. I always leave feeling beautiful and she's not afraid to provide me with her honest opinion when I want to do something drastic that may not work with my hair type.

Came back for another haircut and learned that prices have been increased to $10. Again, for the…read moreprice, this place can't be beat. I went on Veteran's Day, and there was no line. I was immediately seated and asked how I wanted my haircut. I told her what I liked and she gave me what I had described. Simple and straightforward, with no fluff or any upsells. From my experience at other salons, the workers are almost always trying to sell me something else. I'm thankful that Sophia, the cosmetologist here, doesn't try to do any of that. I just need a simple haircut every month, and she gives me exactly what I ask. If this place ever closes down, I might need to learn how to cut my own hair. The value here is unbeatable anywhere else in the Austin metro area.

When we want a quick haircut (quick is relative depending on the crowd--avoid popular times), this…read moreplace meets the need for a quick fix and a friendly hair stylist . You need to pay with cash, and remember: you get what you pay for, so don't expect a super polished style.

came in to pick up a online order…read more upon my arrival I was greeted 3 times by 3 different staff members while waiting for someone to come to the pickup booth to assist. the cashiers were finishing up with the customers they had and as soon as one was done they rushed over to help! I was in and out in under 3 minutes! That being said staff was obviously fabulous, & the store was bright and well organized.

WORST STORE EVER. ZERO CUSTOMER SERVICE. They don't care about empowering women. This company has…read morereally gone down hill and the store manager lacks the skills to run a store of this caliber while also providing excellent customer service. As well, I suggest to not use Ulta brand as most of it is faulty. Calling customer service is also a waste of time. The store managers name is LUC and I should've known by the way she dresses that she doesn't care about appearances or make up or feeling your best.

Nice vibe. Location is easy access. Prices are a little high but you get what you pay for. Cheyanne…read moreis fantastic!

I just got the worst haircut of my life. She either did not listen to what I asked for, or has no…read moreidea what she is doing. Horrible cut, uneven, and way too short. She then tried to justify why she cut it like that, and realizing how upset I was she went to get the owner. Owner stepped in to try and make things better, but after her butcher job it could not be fixed at all. I do give him credit for trying to fix the situation, but not much can be done for the worst haircut ever. I would shave my head, or never get a haircut again before I ever stepped foot back in this establishment.