I brought my vehicle in because it had an oil leak. I let them know that I was told at another shop…read moreI possibly had a valve cover leaking. The shop diagnosed the issue as a valve cover leak. I approved the repair expecting that it would resolve the problem. However, the car continued leaking oil shortly after the repair. When I brought it back the following week, instead of addressing the original concern, I was given an entirely new diagnosis involving additional repairs that were more than triple the cost of the initial repair. Stating that it was my timing cover and power steering hose that was now leaking. What was frustrating was that none of these potential issues were mentioned during the original diagnosis. If the engine had multiple possible leak sources, I believe that should have been communicated up front so I could make an informed decision before approving the first repair. The lack of clear communication made the experience feel like the problem was not properly diagnosed the first time. I don't mind paying for necessary repairs, but I do expect transparency about potential causes and realistic expectations for whether the initial repair will fully solve the issue. Because of the lack of communication and the way the situation was handled, I no longer feel comfortable returning and will be taking my business elsewhere.

I took my 2002 WS6 Trans Am to Goose UC for repairs to the headlights (not popping up) and window…read moremotor. After an entire week, they finally contacted me to say the car was ready. Upon starting the car, I noticed a significant hesitation. I thought that maybe the battery ran down during repairs and felt it would probably be fine after I drove it a bit. I did that, and then stopped for gas. Upon restart, it happened again. I called the shop, and they said to bring it back. After half an hour on a charger, they told me that the battery wouldn't charge and only had 3% left. I was surprised the car would even start with that little. They were happy to sell me a new battery. Left again, only to notice that the clock was not on. Tried to turn on the stereo, and nothing. Went back. They then examined the car again and stated that there was power to the stereo. Danica offered to diagnose it further for another $149 (diagnostic fee) but said that if the stereo had an internal short, that was not their fault. I told them I was not going to agree to pay for something they damaged, and I needed the car back after not having it for a full week. Their position was that this was all coincidental. Got back in the car and tried the stereo again. This time it made a sickly static noise and a clicking noise in the back of the car when I turned it on. Turned it back off and started to put on my seatbelt. Realized the seatbelt was in the back seat. Upon looking more closely, I saw that the seatbelt ring on the side of the seat had been ripped off and was missing. Went back in and was asked by Trey why I couldn't tell them everything I thought was wrong at once. Wow. Went home and had a little chat with ChatGPT. Asked it if it was appropriate to disconnect the battery for the work that was done, and the answer was 'yes'. I then asked if reconnecting the battery could have damaged the clock and stereo. It said: "During the window motor or headlight repair, there was likely an electrical event (small short, spike, or crossed wire) that damaged the internal electronics of the stereo, and possibly the clock circuitry too." I then told it about the battery being damaged and asked it if it thought that the battery, clock, and stereo being damaged seemed coincidental. Here is the reply: "Given everything you've described so far -- the stereo and clock not working, the static noise, clicking sounds, and now a sudden starting hesitation with a "needs a new battery" diagnosis -- it's very unlikely that this is just a coincidence. It strongly suggests something electrical went wrong during the repair. Here's what might have happened: ________________________________________ 1. Battery Could Have Been Damaged During Reconnection If the mechanic: * Reconnected the battery improperly (e.g., reversed polarity for even a moment), * Created a short while reconnecting, * Or allowed a surge from reconnecting while circuits were still active (ignition on, doors open, etc.), Then yes -- that can cause internal battery damage, especially in older batteries. A dead short can cause a thermal event inside the battery that reduces its ability to hold charge or deliver enough cold cranking amps." I'm guessing the mechanic knows exactly what happened but will never admit it. If you believe that this was all a coincidence, here is what is clearly not a coincidence. 1. I was sent home in a car that was clearly compromised, and this was completely noticeable due to the hesitation upon start-up. 2. Whoever broke the seatbelt loop actually cut it off of the seatbelt, hoping it would not be noticed. This shop caused over $1,000 of damage to my car. It was around $300 for the new battery, and it can be as much as $697 for a refurbished Monsoon stereo system, not including installation. Based on my experience, I would not recommend this shop to anyone. If you have an older car, you might think twice before taking it there. If they damage it, they will take zero responsibility for the damage and then proceed to sell you additional services if you want it fixed.

100% the best in service,brest at keeping their word and extremely honest. J. SANCHEZread more

Easily scheduled online. Early drop off 0730. They listened to my concerns. Called me with…read morerecommendations. When I called in the morning, they provided reassurance (I panicked for a minute) and confirmed my car would be ready that afternoon. Price was fair for new front breaks on a German car. My car was ready as they promised. I would highly recommend this local shop because they are honest, fair priced and trustworthy.

At first, based on the reviews, I was looking forward to this company helping me with my car that…read morewouldn't start. I called and the gentleman answered promptly and said they would call me after they were done with another vehicle so they could arrange a time. 6-7 hours no call back. I politely texted that I understood they may have run longer and to please let me know if they would still be able to come out. No response. The next day I waited until about 10am to give them some time in case they were still. busy. I called, and they didn't answer and there was no way to leave a message. I get it if you are booked and can't help out, but to be "ghosted" by a business and not have your calls returned is crazy. All they had to do was return a phone call and say they couldn't help. I must assume that they are flush with business and don't need anymore work so more power to them. In the meantime I will just have to tow my car to a dealership to get something fixed that should have been relatively easy. I would have attempted to work on it myself but my hand is out of commission for the week which is why I was opting for a mobile mechanic. Waste of time

Ryan is very knowledgeable about all kinds of cars! He serviced a 1994 Ford Ranger, a 2011 CRV and…read morea 2012 Crosstour in one morning. I like that he communicates promptly and doesn't delay in getting you your estimates. The service I requested cost $15-20 less than a shop that quoted me previously. If he can't help you with a service he lets you know what he thinks you should do next. I'm so glad I found him on Yelp.

Came in for an oil change and was done faster than expected. No extra services pushed, just simple…read moreand clean work.

Above and beyond customer service. Quality work and at a fair price. Thank you hector and everyone…read moreat star collision! Did an amazing job on our tailgate to remove dents

THE car doctor of SA. He knows everything, and his ability to show you, the customer exactly where…read morethe issue is and offers you the old part, a real souvenir! Dirt, oil and sweat, it's a great experience. Thank you Bruce, and Jackie's Auto Clinic team.

They custom made a PVC hose for my 94 GMC truck. Did a…read moregood job. Had a little mixup with my appointment but turned out all right.

The owner is very courteous and helpful. I had my driver side front tire losing air every time the…read moreweather gets colder and I have to pump air all the time. Took it to a known tire shop and dealership but told me they couldn't find any problems. That was few months ago. I searched Yelp for auto/tire shops with good reviews. Found A & L Tire and Auto Shop, called and talked to the lady owner. She told me to bring my car and they'll check it. Mechanics Albert and Carlos checked my tire and found the issue and problem right away what's causing my tire to lose and leaking air. They made the repair and fixed it; my tire is not losing and leaking air anymore. Very affordable repair. Highly recommended. Great job!!!

These guys are down to earth great people that want to help you with your car. I try and read…read morepeople and the bullshit they try and do .. but these guys were straight up and they knew how to do the work .. great family business and I'll continue to come to this place for my mechanical needs.

Mark was a great guy from the get-go very friendly knows what he's doing very honest about his…read moreopinions straight to the point and I thanked him for telling me the honest truth about my transmission problem. From here on out that is my mechanic and I'm passing his number to every coworker every family member honesty is the best

i was stuck in WilmberleyTx with my fuel pump out on a toyota rav 4…read more I messaged onsite mechanic and within the next day as preferred , they were on site and on time. I couldn't be happier with the service and how he was flexible with situation

They helped me to diagnose a "phantom " issue. They are very professional to deal with. I would…read moredefinitely recommend them.

I have found my forever automotive shop in San Antonio! I sent a Yelp request and had an…read moreappointment set up within hours. Mike was friendly and kept me informed throughout the repairs. They were very reasonably priced for the work they did to my Durango. Thank you Thrash for restoring my faith that there is still a good honest mechanic shop available!

Jessie is reliable, quick to respond, great communication skills and has done quality service for…read moremany years. Reasonably priced compared to most places. 10 out of 10 service :)

Best on Firestone on Fort Sam garage. David , Thank you I…read morewent on base and my car was running hot. I used my Military Star credit card. But I had just thought it in for was supposed to be a simple Job with my other small part to be installed because I had purchase a radiator fan from Auto Tunes and had it installed and it went bad. But David found the problem and I was on my way with a repaired car. My Lincoln was running fine. Thanks to getting my car back running like a charm. The cost was reasonable and not what my dealership was trying to cost me " an arm and a leg" so to speak. Thanks again!

I broke my condenser trying to drain radiator(I'm an idiot sometimes) Within an hour they were…read morethere. I was very concerned because it took them a very long time to get parts. Granted it was Sunday.But they came back around 9 o'clock, other establish mechanics wait until the next day but they came back. I will warn you if you're dolt like me ask for a receipt and don't panic when they don't respond back immediately because it takes time to get parts and equipment plus they might be handling other people problems (dolts like me).Remember its trial and error to get it figured out. They are very affordable and honest. Cash is Preferable to them. They brought up other issues that other mechanics always fail to mention. Like I might have a weak alternator. I strongly recommend them. Think of like mechanic buddies. This was a job done by that night unlike if went to a shop it would be half a week at least.

From the owner: Alamo Mobile Mechanic has been around for years. We specialize in getting your vehicle running like…read morethe day it was new. No job to small or to large. Our ASE certified technicians fix your car the right way the first time. All work comes with written warranty. Call us today to schedule an appointment