Wow, blown away by this place! I usually hit up a different eye clinic in town, but they didn't…read moretake my secondary insurance and I knew this was an emergency. I called with my eye emergency and was told to come right away, they'd get me in. The front desk gal was very helpful with the paperwork since I only had one good eye. I sat only a few minutes before I was called back for my initial assessment for eye pressure checks and such. Even that staff was friendly, kind, chatty and patient. I felt sooo silly about my eye injury, but she made it humorous. The eye numbing drops were spot on and such a relief! (If you have ever injured your eye, you know how crazy you can go because of those pesky brain signals). Afterwards, there is a secondary waiting room before an exam room opens up. I sat there for maybe 5 minutes before being guided back to a room. Another few questions and Dr. Berg walked in to help a girl out (me, I'm the girl that needed help). He was also patient, kept up the humor and was very practical and straightforward. He did a very thorough exam for a last minute appointment. He didn't stop until he corrected any possible irritant. He also sent me off with some free eye drop samples (they were a dream!) As I was heading out, even the billing gal was so lovely! I explained due to coinsurance, I don't have a copay and she just sent me on my way. No arguing. No "double checking." It was so lovely! This place has excellent service and staff! I was blown away with Dr. Berg's professionalism and down to earth attitude. This place will be my regular clinic from now on.

This review is not a reflection of Lehmann Eye Center of NACOGDOCHES TEXAS, but of the Volunteer…read moreMs. Ann that called in regard to a "patient pick-up. She was very rude. Not my previous experience or interaction with her, therefore I am reluctant to say, this is a normal interaction. Upon calling @1:30 pm, she asked for my mother, I explained, my mother was on her way to the facility to pick up the patient. Ms. Ann continued to say, my mother's name and each time, I stated, this is not my mother, she is EnRoute to the facility to pick up the patient. The 4th time she said, we called you (which was 5-minutes earlier 1:25pm) and we have been waithing outside for you to pick up the patient. I again, attempted to explain, "you spoke with my mother and she is on her way". Ms. Anne, then again said, "we have been waiting outside" waiting for you to get here. I responded, "ma'am, I am not the person you spoke with, you spoke with my mother, she is picking up the patient". Nothing else was said, she simply hung up the phone. Unnecessary, unprofessional, and very disappointing. 2:09 pm: Update, my mother just made it home with her friend. 1st, what was different with the process. As my mother waited to pick up her friend, each car that drove up to the facility, the volunteer walked out, car was identified and then the patient was brought out to the car, NOT WAITING OUTSIDE. I could assume alot, however, I will keep it simple. Not to mention, the 2nd person that called, my mother informed me, HE stated to my mother, He contacted me on MY Work number- my work is a 512#. So let's try it again, that is simply a lie. The bottom line is, the VOLUNTEER called as she was taking the patient outside for pickup. As other people arrived, no one was waiting outside, other than my mothers friend, as other patients were inside waiting until the designated driver in the identified vehicle arrived. Oh, failed to mention, when the volunteer called @ 1:25pm, my mother gave a descrtiption of her vehicle.

Cataract surgery and eye care these are the only people I would trust with my eyes and have them…read moremore than 10 years. The office staff in the Athens location and Tyler location I've been nothing but kind loving and making you feel like you are a person to be taken care of at all times. After I moved I drove more than 100 miles for nine years I have my eyes taken care of by the Athens office, and I'm thankful to have moved to East Texas and can see Christy in the Tyler office. I would not trust my eyes to anywhere else

Dr. Heaton himself did my cataract surgery. Now my right eye has horrible floaters in it. I wish I…read morehad never had this done. I went in to see another Dr to get my eyes checked for glasses. A tech did the check a Dr signed off on it. The Dr can't be bothered to make sure they get it right. The didn't. Went back requested an appt with the Dr. A student Dr came in and did the check up. Not my Dr. still wrong. Today I'm just having them put my old prescription in the new frames I had to buy. Now I will have new glasses that I didn't need. Still haven't spoken with my Dr. what a money grubbing place to go. STAY AWAY!!! They don't care about you just your money.

My experience at Retina & Vitreous of Texas, as well as that of the other people in the waiting…read moreroom that day, was abysmal. We were all kept waiting for multiple hours, long past any reasonable amount of time. I was actually given two different stories (one that there were emergency surgeries that the sole doctor on duty that day had to perform, the other that the doctor was late because of a traffic jam in Houston. I don't know which story (if either) was true, but either story entails that the office is severely understaffed for the services it provides, presumably because having another doctor on call in case of absence or emergency would cut into profits. Other doctor's offices would have warned patients about the wait when they checked in or called to let them know, thereby giving us the chance to reschedule. Unfortunately, there was no concern for patients as people, only as sources of income for the clinic. Next time I need specialized eye care, I will visit any clinic other than this one.

From the owner: Retina & Vitreous of Texas, located in Lufkin, TX, is a trusted eye care center specializing in…read moreconditions such as Age-Related Macular Degeneration, Retinal Detachment, and Diabetic Retinopathy. What sets us apart is our unwavering commitment to providing top-notch care and personalized treatment plans tailored to each patient's unique needs. Visit us today for comprehensive eye care that you can trust.

Poke myself in the eye trimming pruning my blackberry patch called for an appointment. Said they'd…read morecall me back, never did. Called Heaton and was given an appointment promptly

Extremely poor run office. 3-4 hour wait every visit. Service is not worth it. Spend your time…read moredriving to a reputable clinic that serves their patients.

I went in for my yearly exam and knew I needed new glasses. Glasses got ordered and it took about…read more2 weeks to get them. Since it was a new prescription I knew I needed to get used to them. After a month the right lens was blurring my vision so they rendered the lenses. The lab, I was told, used the wrong prescription. It's been another month and the right lens is still way off.

I moved to Center a few years ago and was a little concerned about seeking out an optometrist in…read morethe area... would he/she have the resources and availability of current and state of the art equipment? What about keeping up education and knowledge? And, what would be the level of professionalism for the doctor and the staff? Well, Dr. Golden and the whole staff at Golden Eye Clinic not only met but, exceeded my expectations! Yes, he does have the fancy equipment but, more than that is Dr. Golden has the knowledge and experience to accurately diagnose and treat your eye conditions. I have been 'seeing' Dr. Golden for about 2 years now and would highly recommend him and everyone at his office.

The one star only reflects my experience with Dr. Bryan Lusk. I found the staff that I came in…read morecontact with to be lovely and deserving of 5 stars. Dr. Bryan Lusk, however, is another story. He may exhibit skill in the surgery room, but in the examining room, he's lacking. I saw him three times outside cataract surgery and each time I was shocked at how rude and disrespectful he was to me. My husband, who came with me to every exam, used the words "curt" and "difficult". If I had know that he had such bad bedside manners, I would never have chose him as my surgeon. There are other good eye surgeons in the area that, simultaneously, are nice people. I regret that I did not use one of them.

My experience with Lusk eye specialists was great! The staff was so friendly and helpful from the…read moreoffice to the surgery center. I am so excited to see without glasses! I would highly recommend Dr. Bryan Lusk.

HORRIBLE customer service! When you don't work a 8-4 or 9-5 job and call ahead to pick up glasses…read moreyou paid $400 for because you finally have a day to try to get there while they are open, they close the door right at 5:00 and the workers walk out to their car looking at you as they get in their cars and leave. Sure glad we called ahead and told them it would be right at 5:00 just to see them walk away and not let us pick up the glasses. It was just the touch to make us look for another optometrist.

Dr. Vardeman is thorough and meticulous in her exam…read more She asks about your work and identifies special needs (for me, to have two different strengths of readers for my three screens). She knows I am diabetic and gives special care to monitor for issues (and explains how my blood sugar levels impacts my sight. I highly recommend her for good eye care. The staff is friendly and helpful.