Not only are Dr. Vardeman and Dr. Rudisill knowledgeable and professional, they are dedicated to…read moretruly caring for their patients. The doctors and the entire staff go above and beyond. This is the only place we would go.

HORRIBLE customer service! When you don't work a 8-4 or 9-5 job and call ahead to pick up glasses…read moreyou paid $400 for because you finally have a day to try to get there while they are open, they close the door right at 5:00 and the workers walk out to their car looking at you as they get in their cars and leave. Sure glad we called ahead and told them it would be right at 5:00 just to see them walk away and not let us pick up the glasses. It was just the touch to make us look for another optometrist.

I just wasn't entirely impressed w/ my experience w/ Dr. Vardeman. I tried to make conversation b/c…read moreI'm just a super friendly and talkative person and she seemed pretty snotty. Maybe she was just having a bad day though. Unfortunately I don't have vision insurance and since I buy my glasses online for outrageously better prices than they could EVER offer I went 1 time, got my prescription up to date and haven't been back since. I have personal issues w/ Dr Smith down the road, so I just really don't generally go to the eye doctor. Maybe next time I'll try Wal Mart. Or Lufkin.

I only came here because it was the only place in the area that accepted my insurance…read more They're only open during business hours Monday through Friday so I had to take time off work to go. This was only made worse because it took them three tries to get my prescription right. The third time they weren't even ready for me when I did show up so they had to rush me through the exam. I only gave them a two because they at least honored their insurance when the glasses I got broke less than six months later. I'm just hoping these last a little longer.

I love this place!! As cash pay it was easy in and out and only $119. I was out of contacts I was…read moreable to order 2 30 day samples for each eye!! they are great and wonderful customer service!!

WARNING: This is a teledoc visit. I needed contacts and my eye doc was booked up. Quick fix - this…read moreplace and get 3 months of my contacts. *The employees are nice and do their job well. Thats why I gave them a star.* DO NOT GO IF YOU NEED RX FOR SPECIFIC NEEDS. I need contacts and glasses for distance and driving a lot. My RX has to be adjusted for my needs. This place ONLY uses the basic test results. You cannot ask for specific RX to address what you need. The RX I received was so wrong. I I had to make appointment with a real doctor to get my prescriptio. Also I requested a specific brand that I use. I cannot wear astigmatism rx. (contact wearer for 20+ years, I know what works for me) I was prescribed a different brand that costs 2x more than Walmart, 4x at this place. For astigmatism. I wasted $120 on a visit that did nothing. Got an expensive astigmatism rx that I could never wear. When asked, the employees said they send the information from the exam to offsite doc and the doc makes the decision without feedback from the person. $120 for a prescription from a machine.

The Nacogdoches Walmart Vision & Glasses is AMAZING! Great staff that take the time to work with…read moreyou to select the perfect pair of glasses! They ensure that they stick with what your insurance covers and don't try and upsell you any services that aren't included. I have been going here for years and I've NEVER had an issue! Thank you to all the staff at this location for always making my experience WONDERFUL!!

I have somewhat mixed feelings about my experience at Eyemart. I've never dealt with a chain for…read moreglasses purchases, I have wore glasses for over 40 years. I was excited for the second pair of glasses free because I have never owned prescription sunglasses. The ladies were very helpful in picking out frames and quickly got my order in. In less than an hour I got the text that my glasses were ready. Excited to see again after my cataract surgery, I went quickly back to pick up my order. The sunglasses were great, but the progressive lenses were wrong. They worked hard to figure out a solution and ultimately realized that because of my recent surgery the measurement of the lens placement was wrong. They got right back on it and in less than an hour I had glasses that were beautiful and worked perfectly. I do think that their patience and willingness to care about the patient payed off. Howeveeeeeer...when I put my glasses on this morning, I was missing the nose piece. I could drive the 45 minutes back to Lufkin for them to fix it...and I'm sure they would, but I'm thinking of going to the dollar store and look for an eyeglass repair kit.

They're not welcoming. The young lady wearing all black with orange/brown hair and large black…read moreframes is so unprofessional. While shopping I heard her speaking bad about a customer and while someone else dealt with a customer she rolled her eyes and seemed bothered. The other two staff members didn't engage but didn't stop her either. I continued to browse and not once did an employee check on us. When I looked...they were busy taking selfies. We've been loyal customers for 3/4 years but not anymore. I rather spend my money where I'm welcomed. For reference I stopped by on 10/9/26 at about 4pm.

This place is definitely worth negative 100 stars. Not only are they scamming customers but they're…read moretrying to scam insurance companies as well. As I found out because I called my insurance company to request this a refund I had to pay out of pocket to get new glasses. Prior to getting new glasses I called my insurance to make sure I knew exactly what my budget was and make sure when I went to pick out new glasses I stayed within my budget. My surprise when the worker told me that would be $30 that my insurance wouldn't cover. I asked her what it was it for she really couldn't give me an clear answer of why I was being charged $30 out of pocket. Instead of fighting with her because from the instant I walked in I noticed she had an attitude and was very rude not just to me but the other customers so I decided I would just take it up with my insurance company. Call my insurance company let them know what was going on and thought maybe the worker I spoke to prior gave me the wrong information. Nope my insurance company informed me that I was well within my budget and I should not have been charged $30 out of pocket. They asked me to email me a copy of my receipt which I did and that's what I found out that they were trying to scan my insurance company out of money because the amount that they claimed my glasses cost and the amount that was actually on the receipt was off by a couple hundred dollars.

High scores for customer service, quality of lens, speed and honoring warranty…read more My lenses are multi focal with a wide view, they were perfect the first time. When I dropped and scratched them they were replaced quickly with the same quality.

Honestly, had no issue with the optometrist place or the actual vision center part. Helpful…read moreservice, wait was sorta long for the eye exam but that was it. Gladly going to go here from here on out, wasn't that pricey (don't have insurance). Good experience for me.

Edith was outstanding and a pleasure to do business. a real blessing. She was patient.read more

Wow ! Such great service as I experienced with Anna. She paid such attention to details that were…read moreimportant to me and my eyesight, and made sure that everything was just right for my eyeglasses. I really enjoy my glasses I thought the service was outstanding and to me, there was total value in my experience. Thank you again, and I will see you again for my future needs

Anna is one of the most caring people I know. She works hard for her patients and is very…read moreknowledgeable!!

Wow, blown away by this place! I usually hit up a different eye clinic in town, but they didn't…read moretake my secondary insurance and I knew this was an emergency. I called with my eye emergency and was told to come right away, they'd get me in. The front desk gal was very helpful with the paperwork since I only had one good eye. I sat only a few minutes before I was called back for my initial assessment for eye pressure checks and such. Even that staff was friendly, kind, chatty and patient. I felt sooo silly about my eye injury, but she made it humorous. The eye numbing drops were spot on and such a relief! (If you have ever injured your eye, you know how crazy you can go because of those pesky brain signals). Afterwards, there is a secondary waiting room before an exam room opens up. I sat there for maybe 5 minutes before being guided back to a room. Another few questions and Dr. Berg walked in to help a girl out (me, I'm the girl that needed help). He was also patient, kept up the humor and was very practical and straightforward. He did a very thorough exam for a last minute appointment. He didn't stop until he corrected any possible irritant. He also sent me off with some free eye drop samples (they were a dream!) As I was heading out, even the billing gal was so lovely! I explained due to coinsurance, I don't have a copay and she just sent me on my way. No arguing. No "double checking." It was so lovely! This place has excellent service and staff! I was blown away with Dr. Berg's professionalism and down to earth attitude. This place will be my regular clinic from now on.

This review is not a reflection of Lehmann Eye Center of NACOGDOCHES TEXAS, but of the Volunteer…read moreMs. Ann that called in regard to a "patient pick-up. She was very rude. Not my previous experience or interaction with her, therefore I am reluctant to say, this is a normal interaction. Upon calling @1:30 pm, she asked for my mother, I explained, my mother was on her way to the facility to pick up the patient. Ms. Ann continued to say, my mother's name and each time, I stated, this is not my mother, she is EnRoute to the facility to pick up the patient. The 4th time she said, we called you (which was 5-minutes earlier 1:25pm) and we have been waithing outside for you to pick up the patient. I again, attempted to explain, "you spoke with my mother and she is on her way". Ms. Anne, then again said, "we have been waiting outside" waiting for you to get here. I responded, "ma'am, I am not the person you spoke with, you spoke with my mother, she is picking up the patient". Nothing else was said, she simply hung up the phone. Unnecessary, unprofessional, and very disappointing. 2:09 pm: Update, my mother just made it home with her friend. 1st, what was different with the process. As my mother waited to pick up her friend, each car that drove up to the facility, the volunteer walked out, car was identified and then the patient was brought out to the car, NOT WAITING OUTSIDE. I could assume alot, however, I will keep it simple. Not to mention, the 2nd person that called, my mother informed me, HE stated to my mother, He contacted me on MY Work number- my work is a 512#. So let's try it again, that is simply a lie. The bottom line is, the VOLUNTEER called as she was taking the patient outside for pickup. As other people arrived, no one was waiting outside, other than my mothers friend, as other patients were inside waiting until the designated driver in the identified vehicle arrived. Oh, failed to mention, when the volunteer called @ 1:25pm, my mother gave a descrtiption of her vehicle.