The staff was kind and welcoming! They did everything to make me feel comfortable…read more Doctor Thomas was amazing! Very calm and went through every detail with care. I highly recommend Brazos Eye Care!

Great customer service. Very considerate towards the needs of the patient.latest vision check…read moreequipment. Very clean patient rooms and waiting area. In and out fast and hassle free.

I've been going for years and Dr. Robert Haws has even opened his office at night to take care of a…read moremajor eye problem I had. Every time I go it's easy, fast, and the staff is always nice to me. Mistakes happen, I've never experienced one before, but 1 star reviews? That's sad....

I have been patiently waiting for my prescription eyewear since September. I have been without my…read moreeye glasses since then. I came in late august for an adjustment of my glasses that I purchased from them a year ago. During the adjustment, the technician broke them. She reordered a pair. It has been since September, 3 months with no glasses. Everytime I call they tell me they're in back order. That it's out of their hands. I have been without glasses since September and no one has given me an option to choose another Lens. I can't drive in the dark because of not having glasses. The service has been unacceptable. I plan on reporting this to better bureau business. 3 months with no eye wear is unacceptable

The Dr is great but I had to leave because the staff here is just downright cranky and rude. I've…read morebeen in 3 or 4 times personally and brought all of my kids here but after giving them that many opportunities to make sure it wasn't just me I have got to go somewhere that isn't so painful to get basic service without feeling like I'm ruining their day by asking.

Upon entering the facility, it occurred to me and my family member how clean, comfortable and…read moreprofessional the establishment is! The ladies at the reception area welcomed us in and no time was wasted getting me in to see Dr.Jackson (one of my eyes was injured, I was in pain) DrJackson's calm, friendly demeanor and his thourough explanation of every step of the procedures was a relief (I'm a sissy about my eyes and was nervous at the time) After addressing and treating/correcting my immediate issues, Dr. Jackson's went on to examamine BOTH of my eyes. Checking interoccular pressures, examining retina, optic nerve-you name it, he checked it out! All the while being very conversational about his observations and sharing his knowledge with me in ways made easy to comprehend. Aftercare was explained (and demonstrated) in detail, so after leaving his care I knew what to expect in my recovery and exactly how to use the medicines prescribed. The level of care received was exceptional beyond what I have experienced prior (not my first rodeo) My thanks to Dr. William Jackson and his staff for making my visit so beneficial and memorable.

Overpriced ,pretend they care, and lack of follow-up! My husband started with Dr. Desai several…read moreyears ago. After a year and a half he got his dentures and there were "adjustments" that didn't work,. frustration on his part that resulted in him not using them at all. Now he is limited to food he can gum! Today, I went for a teeth cleaning. Asked before the appt if it was just a cleaning cause I had to drop my dementia husband off for an appt! So when I arrived front desk personnel asked for $243. I asked "for a cleaning"? The same personnel that I asked the day before told me it was cleaning and x rays and evaluation I paid for it, cleaning was done, and I waited, and waited and waited, then nothing. The provider did not come after 20-30minutes. Then i received a text from my husband that he was ready to be picked up! I left ! I felt like it was total disregard for my time as I told the front desk I was only here for the cleaning time frame(as they assured me the day before) and had to pick my husband up!

The staff and Dr Pattni were very attentive to us as patients. Nice, new office with modern xrays…read moreand equipment. Great location and good service. The office staff were friendly and helpful.

Fastest, friendliest staff I've ever had to deal with in an ER facility. My daughters wedding was…read morethe next day and thats what the concern was for them. They wanted to ensure I didn't miss the big day. I was in and out in 54 mins and feeling a lot better in about 2 hours. I'm not missing the wedding now! Thank you guys so much!

The folks are nice , but they refuse to treat you in anyway if you have Covid…read more They are only interested in cashing the check for testing you. Nor your well-being. If you have Covid go to Nieghbors Emergency Center in Pearland. They will treat you.

I called 11/14/2024 at 836 AM, my understanding is that your office was open. The woman who…read moreanswered informed me that they could not take an appointment because her computer was starting. As a former manager, my employees were expected to be ready to work at open. I chalked it up to technical issues and left a callback number for her to call once the computer was online. After waiting 45 minutes I called back, and was immediately put on hold. Okay no problem, things get busy. Then another woman picked up the phone and once i explained my experience so far, she basically had an "oh well" attitude, was cutting me off, and not listening to the answers to the questions she gave me. Distracted? Doesn't care? Too busy? I don't know, but what I do know is that the whole experience left me feeling like not only does your office not care enough to make it easy for new patients to book an appointment, they also blatantly don't care once their behavior and treatment of patients is pointed out to them. I politely declined the appointment and explained that we had gotten off on the wrong foot with the computer thing, and that I was getting the impression that the employee was not happy I called, and more annoyed or frustrated that I called for an appointment. I informed the woman of this, and her response sealed the deal. There was no "Would you like to speak to my manager?" nor any apology, resolution, or anything aside from, "Hmm, well ok!" This is bad business guys, I hope someone in charge reads this.

I been coming here for years. It's very beautiful inside this facility. Dr. Jackson is extremely…read morecaring and informative. I will keep coming back.

Being new to the medical field I had absolutely no clue what to look for. The lady came straight to…read moreme greeted me and asked what I was looking for. I told her I had no clue and was new to scrubs. She asked my price range guessed my size which she was spot on and came back with several options and colors. She explained to me the different textures and which were popular. She had a great selection and I didn't have to look for anything she did the work for me. This place has excellent customer service!!! And reasonable prices and a wide option of price ranges. I won't ever go anywhere else.

You get what you pay for. Good work isn't cheap. This is the best dental office I've been to, and…read moremy family has tried many in LJ. Dr. Elrod and Johnson are the best.. the rest of the staff is equally as wonderful.

I love Everything about this place! Very professional, yet warm and friendly. This is the Only…read moreplace I'm willing to go to. From the front door, where I am greeted by name, till I leave. The service and the treatment is the best I have ever had. Please go and see what they can do for you and you will see, First hand, why I can't say enough good things about the whole process of Distinctive Dental!! Mary Cazaurang who smiles All the time