Dr Denman and his staff are excellent in their service. Before I went I'd fall asleep everywhere,…read morenot knowing if I had sleep apnea or narcolepsy. After an easy take home test, it was discovered that I had Sleep Apnea. The device that he recommended has been a major help in me getting a restful night's sleep and back to sanity. Thank you so much Sleep Cycle Center for helping me get back to my normal self... the person that was able to enjoy life!

From the owner: Sleep Cycle Center, in Austin and Lakeway, Texas, is all about helping patients get a good night's…read morerest. Chad Denman, DDS, and his team of sleep specialists screen, diagnose, educate, and treat snoring, sleep apnea, and other sleep disorders like insomnia. Before seeing a patient, the team of sleep specialists have them complete a health screening tool, which accurately identifies if the patient is suffering from obstructive sleep apnea (OSA). OSA is disruptive and can be fatal in some circumstances. They talk to their patients about their diagnosis and treatment choices -- like continuous positive airway pressure (CPAP) therapy, oral appliance therapy, and surgery -- then decide which would make the best choice for them. If the team needs more information to diagnose their patient's sleep problems, they use the innovative home sleep testing tool WatchPAT™ One.  They also have each patient download the SnoreLab app so that the team knows when their patients stop snoring. The patient may use a pulse oximeter, so they know if oxygen levels are staying consistent when sleeping. Lastly, the team will do a second sleep study to confirm their success. Most of the care offered by the sleep specialists at Sleep Cycle Center can be done through the telehealth app and the mail, making it easier for patients to get the help they need for their sleep disorder. Sleep Cycle Center also provides body composition analysis, nutrition counseling, and natural supplements...

I traveled from San Antonio to Austin for my sleep study, and thanks to Lenny's unmatched bedside…read moremanner and thorough explanations, this returning patient had the best experience. He made me feel completely calm and relaxed, proving to be a very kind, highly knowledgeable, professional who is a massive asset to this facility and should be training the whole team. I hope he stays long-term, as I will absolutely be requesting Lenny for all my future sleep studies.

Communication has been a consistent issue. Phone calls are rarely answered, and messages often go…read moredays without a return call--if they're returned at all. Portal requests don't receive follow-up calls to confirm they're being addressed. I've been a patient for several years, and this has been an ongoing problem. In the past, the only way I've gotten updates was by repeatedly calling different extensions until someone happened to answer. Otherwise, I wouldn't have known my issue was being worked on. Staff are pleasant in person, but phone responsiveness and follow-through are inefficient. During a recent visit to pick up a sleep machine, the phone rang multiple times at the front desk without being answered while the receptionist remained at her computer. I've raised these concerns with my doctor on two separate occasions and was told management would be notified, but there has been no noticeable improvement.

Katie was the very best postpartum doula and night nurse we could've ever imagined! As first time…read moreparents we weren't sure how we'd find someone who so effortlessly blended in with your family & household. Bonding immediately with our (at the time) 1 week old son. She really loved him as if he were her own from the beginning and gave us peace of mind knowing that she could handle anything when it came to caring for our son. She helped us for 6 weeks and then again after he turned 4 months old with formal sleep training. So beyond sad our time with her is now over but can't wait to reach out again with our next future baby. If you're looking for a very responsible, caring, loving postpartum doula, look no further!!

From the owner: Baby Brilliance is an all-in-one baby concierge supporting expecting families from pregnancy…read morethrough the newborn stage and beyond. We are a team of Birth Doulas, Newborn Care Specialists, Lactation Consultants, Nannies, and more! Although our team was originally established in Southern California, we have now branched out to serve families nationwide, and are located in South Central Texas. Our goal is to build a beautiful and brilliant custom experience for each and every family.

This is an amendment to previous review posted. I have no problem taking the time to add additional…read moreinformation when such an action is warranted. In this case, as soon as I posted previous review various places, their COO called me directly. To say he was mortified is an understatement. He dug into my specific case, identified the gaps, and helped move the needle. Ultimately we identified where my ongoing saga was stuck and thanks to Vital Sleep, we're back on track. In the end, deficiencies in process were identified with Austin Heart and NOT Vital Sleep, and as such, I am more than willing to write this explanation and just end with Vital Sleep has served me well so far.

I am just going to post the email conversation from the Austin Heart Hospital addressing my…read moreconcerns about how I was treated by Vital Sleep... Hi there, I did confirm with Vital Sleep that they no longer ship the sleep test to apartments, because FedEx was having issues of loosing the packages/ dropping the packages off to the wrong apartments. Is there a family member or friend who has a house who you could ship it to their address? They also do an in lab study, this would be where you would go to their facility to conduct the study. Please let me know if you would like to go forth with any of these options. Ella RN Good Morning, No. If this company is not responsible enough to service people who live in apartments then they should not be in business. if this is the only company you use, you need to reevaluate your decisions about how you care for your patients. No one should be subject to their incompetence and prejudice against apartment dwellers. Regards, Floresa Williams Vial Sleep phone number: 800-892-9994 Good morning Nurse Ella O, Thank you for providing the telephone number to Vial Sleep, however, there is no way I would trust a company with such sketchy business practices. If you have no other company that can provide this service I will not be participating in any sleep observations. Regards, Floresa Williams My first contact with this company was via text. They texted me their number and I called them. A automated system answered first. Then a woman got on and said, "What do you want?" My response was, "What company is this?" her answer was angrily, "I told you" Me: No you didn't. Her: Yes, I did. I will transfer you to someone who will help you. Me; Held the phone for five minutes with no pick up. I called again the automated system answered again. Another woman answered she was not very friendly or professional but she was not rude. She transferred me to another woman who took my name and asked me to verify my address. When I gave her my apt number she demanded to know why I did not live in a house. I told her that the majority of the people in the US do not live in houses. She then told me that they do not deliver to apartments. For me to receive the equipment for the sleep study I would have to give a credit card number. I was appalled. I did not give her my information. When I conveyed this information to the nurse and the Doctor at the Austin Heart Hospital they were astonished that this provider would behave in this manor and demand a credit card when they took insurance. The rest of the saga is provided a the beginning of this post but I would advise anyone patients or doctors not to recommend this company. I wouldn't trust them with a cat (I hate cats).

I have had a terrific experience with American Home Patient/Lincare. From the first time I called…read moreuntil today there has been no delay. The ladies on the phone are kind and knowledgeable. The respiratory technician who fitted me for new Cpap equipment was thorough and made sure I was comfortable with the equipment. I have to wonder about previous reviews, did they go to the same place I did?

This company hangs up on me when I call to reorder supplies. Send me the wrong supplies, and now…read morehave been in a round robin situation for about 3 months trying to get the correct mask with the correct head gear! They were really good for 3 years! What happened!!!!

Dr. Kahn is an excellent ENT. He does not rush, he listens and he answers questions. When you go…read morein with an issue, he works diligently and investigates numerous potential issues. When you leave you feel that Dr Kahn has investigated each option and gives the proper diagnosis. Previously I have goine to a GP and received the wrong diagnosis. When i then went to Dr Kahn, he would find the real issue and provide a plan to get me well. I no longer waste my time at the GP and I go straight to Dr Kahn. He nurse is also excellent, thoughtfull, and takes here time to ask the right questions. Ashley the Audiologist is outstanding and finally programed my hearing aids properly after numberous attempts but other Audiologists. Office is personalble and great to work with.

I would not recommend Mr. Kahn. I came in for ear wax removal and left with ringing in my ear. The…read moretool he used was so loud it damaged my ear and caused tinnitus. I told him it was too loud and he didn't seem to care. He does come across as arrogant. He walks in the room and just looks at me and doesn't say anything. I was not impressed with his god like attitude.

You'd think because they are hooking you up to all these wires and leads (there's a LOT of them),…read morethey'd make an effort to make the place a little more conducive to sleep. It's horrible. The walls are thin, you can hear the other patient as well as the staff talking or bumping around. Thankfully I brought ear plugs. But worse is the light. The advertise that the camera in the room can see in the dark. Not so much, they turn on a black light so they can see you (you are, afterall, in white sheets). If you need darkness to sleep, well too bad. Need quiet? Ha! Too bad. I would not recommend this facility to anyone.

Well these guys ain't quite as bad as the previous reviewers have stated at least not in my…read moreexperience - though there was a bit of a mix up with whether or not they had the correct machine ordered by my Doctor they were super apologetic about the mix up and did everything they could to make it up to me. The sleep test wasn't the horrible experience it was for the previous reviewer for me either... in fact the last half of my test with the machine was some of the best sleep I'd had in years. The technician and the person I dealt with afterward were both really nice and accommodating.

The Austin Ear Nose & Throat (ENT) clinic is located on Research Blvd in Ascension Seton Complex…read more You might ask why am I seeing an ENT? I thought my mouth pain had been eliminated. Apparently, I had two sources of mouth pain - 1) lower portion of my mouth - eliminated via a root canal and 2) now, the upper part of my mouth. The upper pain has been a little more difficult to diagnose. I went to my dentist, who was not able to pinpoint any tooth pain. Thus, today I ended up at Austin Ear Nose & Throat clinic. First my ears were evaluated by listening to high and low sounds while pressing a button when I heard the sounds. In addition, an overall evaluation of my ears was completed. No water in my ears, no wax build up. That was good to hear. In addition, Dr. Boerner did a live scan of the my sinus and found no infection. It was quite interesting viewing the inside of my nose via a monitor. Dr. Boerner has a pleasant demeanor and super helpful in explaining medical details. Before my office visit I was sent a link to fill out my medical history and pay my co-pay. The only paper work iI needed to complete in-office was some consent forms. Thus, a pretty straightforward process. Diagnosis: Allergy treatment, CT imaging and 4 week follow-up.

Great service throughout appointment. Megan Greger, Dr Boerne were great. Friendly, on time. Front…read moredesk very helpful. Great visit to end the year.