Scheduled service was very difficult to get a hold of initially but he was referred so gave him the…read morebenefit of the doubt. Should not have done that no call no show went to Luxury Air and got service.

Contraté a Spring HVAC para dar mantenimiento a mi sistema de aire acondicionado y quedé muy…read moresatisfecha con el servicio. El equipo fue puntual, profesional y explicó todo el proceso con claridad. El aire ahora funciona perfectamente y el precio fue justo. Recomiendo a Spring HVAC a cualquier persona que necesite un servicio de aire acondicionado confiable y de calidad.

Been calling Shandra and David for years. Awesome service. I recommend them all the time.read more

I've been a customer for years as they maintained my aging HVAC and water heating units. This year…read moreone HVAC unit broke and David's team replaced both units and the water heater which also was old. I never felt they tried to upsell me or push products - just informed me they were aging and would need to be replaced at some point. I've had the new units for a few months and have noted significant savings in our electricity bill. And to speak of customer service, one unit had a wire that wasn't working and David's team came out same day and repaired the wire that wasn't working and charged nothing for the repair. Excellent customer service and trustworthy!

BEWARE: This company will up charge you for any little thing. They are very dishonest in their…read morebusiness practices.

Called a competitor who told me I needed a new compressor on a well-maintained and working Trane…read moreafter 2 visits so I called Mr. Chill for a 2nd opinion and was NOT DISAPPOINTED! Seriously these guys came out and fixed my compressor which wasn't really broken to begin with. Gave me some great recommendations on how to maintain my units and keep them running colder/longer. Gus and Paul make a great team and I won't trust my Tranes with any other technician. Thanks y'all and I highly recommend you call if you feel like the competition is giving you the run around or trying to up sell you on something. I went with my gut and I'm glad I made that call to Mr Chill. Saved me lots of money! Cannot thank you enough!

James saves the day!…read more On a Sunday (of course), our water heater decided to spring a leak. A BAD leak, as water was gushing out of the safety drain pipe onto our driveway. We shut off the water and realized that we needed help. Quick. Especially since even after shutting off the water and releasing the pressure on a dedicated hot water line in a sink, the water still kept coming. Called James, left a message with his answering service. He called me back in about 20 minutes! Unfortunately, though, he didn't have a water heater on hand on this particular Sunday, but he promised to be at our house by 8 AM on Monday morning. At 7:50 AM on Monday, James is here. Thank goodness! Not a quick job, since he had to replace not only the water heater, but a seal on the shut-off valve was defective and a seal on the hot water line wasn't working, either. He took care of everything - and I mean everything - expertly and efficiently. Hot water back up and running! Now, here's the unbelievable part: James had quoted us a cost for replacement of this water heater back in October of last year. He told us that the quote was good for 90 days. Obviously the 90 days was long gone, but James honored that quote and charged us the exact amount that he said he would back in October - not a nickel more. Wow! Highly recommend this local business. James does superb work, and communication is excellent. And he's very reasonable on cost, too!

Had to call James for an upstairs bathroom issue, and as usual, he responded very quickly and took…read morecare of our issue. We have used James numerous times over the past few years and would not consider any other plumbing company for our needs. He does what he says, priced fairly and just gives you old-fashioned good service. Hard to find nowadays!

This review, written in June of 2024, is for work done over a year ago. The reason for the delay…read moreis that I only recently had time to fix the multiple mistakes this company made. When I went into the attic to correct a poorly installed booster fan (details below), I also discovered dangerous wiring in violation of electrical codes. See those wire connections near the duct? By code, those are supposed to be inside a junction box that is secured to house framing. But the way this was done is a FIRE and ELECTROCUTION hazard, should someone bump up against it or disturb the connection. That is what prompted me to write this review. Earlier problems: The way this all started was the house I purchased had poor air circulation to one corner of the house, as identified during the home inspection. Prior to closing, the owner had Affordable American (AA) install a booster fan. Unfortunately, they installed it in the wrong location. Instead of installing it upstream of a Y-junction, they installed it in one of the branch circuits of the Y. The problem with that is instead of boosting the air coming from the evaporator fan, it sucks air out of the other side of the Y branch. In effect, creating an endless loop of air that never gets cooled (or heated). When I notified AA of their mistake, they inspected it and quoted their full price for such work, saying it was over a year and why did I wait so long. I don't know why that should matter since it was still a faulty installation on their part. After much haggling, they finally agreed to do it for half the original quote. I then tried to schedule the work, but after many phone calls over a period of weeks, I could never get them to come out. It is clear to me that they had no intention of standing behind their work. In the end, I'm glad they didn't because I never would have seen the shoddy workmanship of the wiring mentioned earlier. I'm glad others seem to have had good experiences with Affordable American, but based on my experience, I would at least have someone knowledgeable check their work for code violations and safety issues. And don't pay them without an independent inspection as they do not stand behind their work.

Unfortunately, I was told that my compressor was out when it actually wasn't! I asked for the…read moreowner to call me and he never did! First, the repair guy said $1700, or $2500 for a new one! The next business day I asked if it was under warranty? He said yes - but it would cost $1000 and 10 to 15 days! Idk but my gut isn't buying it!

Ryan and his wife were so courteous and helpful. Did a great job at our house and we would…read moredefinitely call them again.

I called Ryan he was able to come out day of to assist. When I called there was no answer but his…read morewife and business partner called me back immediately as she saw the missed call. They both came to the call and were professional and would not stop until the issue had been resolved. Even when that meant staying into the evening hours. They had to make a run to home depot during the fix and was back quickly to finish up. They were very communicative during the fix and let us know what was happening. Prices are very reasonable. I will use him again.

We have been Hal Watson members for years and can't be more pleased with their service. Our…read moreupstairs AC went out last week and they sent a tech out immediately who identified the problem. They got it fixed the next day and found our thermostat had also shorted out. They offered to install a new one for free even though it wasn't their fault. Love these guys. Prices are reasonable and service is exemplary.

My 85 yr old parents purchased an annual maintenance agreement from Hal Watson to have their A/C…read moresystem inspected twice/year. HW came, did something to their AC and said they needed a new condenser fan motor. $700.00. As soon as he left, their AC stopped working. Worked fine all year... the exact moment he left it no longer functioned. The odds are astronomical that the system suddenly broke the moment he left. HW maintains it was a coincidence and the motor was already failing. 100+ degrees and elderly people. $700. We called a relative who got the same part for $165 and put it in. We asked for a written inspection report and HW said "we don't do that". You decide for yourself if you want these guys in your home.

Can't thank this company for delivering on my kitchen hood. Very professional work and…read morecommunication. Reasonably priced and tackled a job that was above my pay grade. I would definitely use this company again and highly recommend. I found them on yelp and had three other proposals. They completed the day of quoting. Can't stop looking at place my ugly microwave occupied!

Took my money, never finished the job, told me to do it myself, and repeatedly didn't show up…read more I paid them to move my washer and dryer and install it in my new home. He delivered it but he didn't have the right cable to hook it up. He told me to go buy it and he'd come back the next day. He never showed up. I rescheduled with him, and never showed up. His wife told me I can just do it myself. If that's the case... Why did I just pay him 175 dollars? Horrible. ***In response to the company's message: We tried multiple times to get you to come back. We bought a new attachment to make it easier for you to complete the job. We don't know about dryer parts. You should have asked about connections when you were making your estimate. You mention regular customers-- we had at one point wanted to become a regular customer. But never showed up multiple times. Lying and saying you will come and then never showing up is rude and unprofessional. If you didn't want to drive all the way back out here to complete the installation you should have reimbursed us for the cost to install the vent and the cord. I don't know if you understand how silly it sounds for a service person to take your money and then tell you to finish the job. That is ridiculous. Finish the work you start. *** This company has changed their response again, now saying that the job was just a delivery. It wasn't. I requested appliance installation and delivery. They never asked what type of prongs or plugs were involved. When he didn't have the part to install it, he said we should go buy the part and he promised to come back the next day. He never came back. He tried to blame it on us. As long as you do the research to ensure everything he needs is available he might do a good job. But-- if he needs a piece of equipment to finish the job--do not give him any money until he comes back and finishes the work. There is a chance he will lie and say he will come back, and he won't. He will miss multiple appointments and waste your time. Most likely he will never come back, and avoid your phone calls. Or... He will tell you that it's all your fault and tell you to finish the job you paid him to do.