Unfortunately, are dinner was sub-par tonight. The baked potato was 1/2 done, my Ribeye was mostly fat and gristle. The salad had brown lettuce in both salads. The waiter was very kind, but we didn't have time for them to fix it. We were really looking forward to are dinner, so disappointed. We won't come back to this location anymore, it was are 2nd bad experience here. (TROY) ​​ read more

I took my son to the bathroom for legit 2 minutes, come back to all of our food being thrown away. made to re-wait for our food. manager wasn't very nice about replacing the food. as a manager you should be concerned why our food was thrown away. at least I didn't have to pay for it, double waiting. Just really wondering how and why this had happened. read more

Ashley was wonderful. The meal was priced fairly, and the food was served quickly and prepared perfectly. Service was friendly and enjoyable. The downhome country theme is always relaxing. read more

Saturday, August 8, 2026 Our party of 4 was seated and our server, Sam was absolutely amazing. One in our party ordered a Dallas Fillet cooked medium with a hot pink center. She has ordered the same dish several times. When our orders were brought out, this particular order was not medium with a hot pink center. It was more medium rare. It was returned for a replacement. Shortly after, the Customer Service Manager Courtney came out with the replacement. Again, the 2nd steak was medium rare. Art this time a third steak was ordered and when asked if the order could be removed from our bill. Courtney said that would be done. Attitude ensued with a comment "I don't cook the steaks". Yes, agreed that is not her job but the lack of accountability was surprising to say the least. Sam, our wonderful server came and apologized and we asked if we could speak with a manager. She returned saying he was busy in the kitchen cooking. With that we paid our bill (without the order in question), gave Sam a generous tip and left. We have a very large amount of unused gift cards which none of this party of 4 will ever use. Very disappointing!! read more

Loved it again. Loved it last time, loving it this time. From my sweetie: it's wonderful. It's tasty. From my oldest: they got the roadkill with a side of baked potato, she split it with her next younger sister. It's good. When you get it with the gravy, you can use that gravy with the baked potato, and it makes the whole thing that much better. I really enjoyed the meet. From my second oldest: I really liked it. I shared a roadkill with my older sister. It's amazing. The baked potato part is my personal favorite, but the mushrooms, very close second. The meat was good. My youngest says "it's very good and I just love it". She likes the steak fries, the buttered corn, and her root beer. I got the prime rib. They just do such a good job on it that when I come here I really want one. read more

Texas Roadhouse - The fam - Steakhouses Near Me - Troy, Ohio

The best Texas Roadhouse I've ever been to. The prime rib was perfect along with the loaded baked potato. salad and rolls. I've been to many cities and I always set the Troy, Ohio location as the benchmark for any steak dinner. I can't wait to eat there again!!! read more

Love the food but can't stand the noise level. Have to shout at each other to hold a conversation. We order takeout to avoid hearing damage. Imagine the servers will need hearing aids by the time they're 30! read more

I had the opportunity to visit this location. I was truly impressed with how clean the restaurant was. The employees were very nice and the food was fantastic. read more

Food was awesome and on point! "Mama to be" waitress (forgot her name, sorry) was awesome! She was so professional, had a great personality and didn't miss a beat for being 37 weeks pregnant. (Good luck with that new baby boy lady, enjoy him!) Date of visit: 1/18/2026 450pm ish. read more

Noisy would like to enjoy my dinner without hearing all the birthday singing. The music makes it hard to talk with my wife.

Our experience was a really good one, especially since the restaurant was very busy. I has the 8 oz filet cooked medium rare. It was perfectly cooked. I had a side salad with Italian dressing which was great. A plain baked potato was my other side. It was all prepared just right. So why the 4 and not a 5. There was too much salt - on the filet and on potato. A 4 is a bit harsh but with that salt, it's not a 5. In spite of the salt, it was very good and we will come back. read more

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Beginning started good. When food arrived then it went straight down. Fries were warm at best. BBQ chicken the chicken was dipped in bbq not glazed. Sirloin was chewy. No refills did not see server. Managers just doing useless visits. Location is getting worse. read more

The manager was so rude to us . Talked to us like dogs in front of customers. Never have we experience this kind of service in any restaurant.. to us like dogs. Everybody in the restaurant was staring at us. I don't even know why you still have her there. We will never ever return that one again in our life. read more

Last night I was eating dinner with my wife and the younger couple next to me was getting harassed by KRISTINA the manager because his wife ordered a mix drink and he ordered a shot The rude lady told the couple that if they pour that shot into that glass that they would be taking the drink and asking them to leave, a couple said that's fine Then the lady proceeded to tell hostess and the bus boys to watch the couple to make sure they don't put the shot in the mixed drink. I watched a hostess stare at this couples table for over 25 minutes. Just ridiculous. That's not the ambiance we're looking for when you go to Texas roadhouse Let the poor couple eat. They ended up boxing their food up and leaving early. Don't blame them. After talking to my server, I guess this place was caught over serving customers alcohol, completely understand, but there's a right way to do things and there's the wrong way to do things. I did notice the manager, never went to their table and asked if everything was OK and take a little paper from the side of the table, but she did do it to ours. read more

Food good, service great... the obnoxious shockingly loud outburst of some crappy song they had to play as loud as a Trump campaign speech, sucked. I wouldn't recommend for families, the song had questionable lyrics and I don't think they really cared. read more

The food was excelly well prepared and tasty. Service was outstanding. Jen was one of the best waitresses we have ever had. read more

The food is good as it should be, but even thought they are delicious the ribs do not fall off the bone. The mashed potatoes will always be my favorite. The customer service was great. I am just little sad about the ribs lol I couldn't finish it all so I took it home and now I'm hungry again. read more

Texas Roadhouse - Ribeye* 12oz & Ribs - Steakhouses Near Me - Troy, Ohio

Went with 5 friends before a concert with Avery as our server and he was the BEST server we have ever had! Management came over at one point to make sure everything was up to par. I cannot say enough amazing things about their staff and service! The food was also amazing as always:) Highly recommend. read more

Texas Roadhouse, Lima, OH Service was great. Ambiance was typical Texas Roadhouse style, which we like. We always order the Prime Rib...it's awesome. But visited the Lima store last night and its was worst Prime Rib we've ever eaten. It was so tough we could barely cut it with our steak knife. We informed the waitress but did not send it back and just managed the best we could. But after arriving home I told myself that if this happens again I will for sure send it back for another entree. Disappointing. $72 meal that was not good. read more

Kristina the manager (if you want to call her that) was rude, disrespectful, and the owner of Troy had previously had to apologize for her rude behavior. Obviously the owners of the Troy Texas Roadhouse would rather employee somebody who is disrespectful, rude, and has the maturity level of a 10-year-old. Every time I have been in this restaurant, she has made the experience absolutely horrible. So I'm wondering how many times a complaint has to be made until something is done about the way she treats people. this is the second time this is happened so the first time she got the benefit of the doubt and we got an apology from the owner himself. Truly do love Texas roadhouse, but we will never ever eat at the one in Troy due to Christina and her lack of ability to properly manage and communicate in a kind, respectful manner read more

Texas Roadhouse - Steakhouses Near Me - Troy, Ohio

Food is always good, I always sit at the bar and enjoy the service from the bar tender. Ambiance is little bit loud but it is expected read more

I treated my teenage sons to a steak dinner. Everything was great & we will definitely be back again

Food was good but could use less salt in the mashed potatoes and corn. Overall very good food! read more

Texas Roadhouse - Pork chop - Steakhouses Near Me - Troy, Ohio

It seems the Steak and shrimp were left in a salt brine too long or something. Very tender, but taste was close to intolerable. Green beans and corn seemed straight out of a can, and they too were saturated with salt. I get why, but you're really way overdoing it. Ambiance was that of a roadhouse that's for sure, very loud music with the same songs repeated several times during our visit. Server was rude when we asked to be reseated, but we ignored it. Service was decent, but this place is not for me to revisit. read more

I'm usually a huge fan of this place, but the past at least four times I've been they have given me cold food. They were reluctant this evening to give me a replacement because I was told they were out of what I ordered. I have zero problem paying for what I get, but they dropped the ball in the way this situation was handled. I would consider this a management issue and I won't go back. read more

Zac gave us a great experience! He was a great server and made the experience well worth it and would definitely recommend and go back to him! read more

Texas Roadhouse in Troy, Oh has been a great additional to our community for delicious dining. We were there yesterday and had an absolute great experience! Ashley's service was outstanding! I can say she was one of the best servers I have ever had for restaurant dining! Friendly service, very attentive, ordering with ease and took note of exact meal requests and followed them exactly as ordered, quick for food delivery, hot fresh meal, refilled drinks before requested, very accommodating for our full table of guests. Thank you for superb service! Thank you Troy TR for a great place to eat! read more

Awesome fun time for my Mom's birthday! I saw them building this beside I-75 and a great experience to eat here. We took my Mom for her birthday and all the staff gathered around and shouted to the entire restaurant to give my Mom a big "Yee-haw!" Was the friendliest place I've ever eaten. My Mom loved the birthday greeting and dinner. My step-dad said the steak he ordered was excellent and way, way better than the last place we visited when eating at a restaurant, and he knows his steaks! The sound system was also exceptionally good and life-like; it sounded like a live performance at times no doubt due to a very skilled and professional audio installation. I'm an American with traditional Judeo-Christian values and a Republican, although I was born and raised in Canada and lived in Jerusalem, Israel for almost 6 years studying archaeology (and a summer in Guatemala working at an orphanage as a teenager, and two years working as an English teacher in Hungary). I only became an American citizen in December 2019, but "my people" here in the USA are the Conservatives. This place felt like a Conservative Safe Haven where we can enjoy a good meal and have fun as a family. We need this now more than ever before. Whether by intent or just the magnetism of Texas (my cousin is a businessman who lives in Texas with his wife and family), this is the experience recreated here in Troy, OH. I think worth building on this focus, although open to all. My suggestions to make it even better: 1) Own the "traditional family values" experience and introduce a corporate vision fitting with what we know and love: being served by a beautiful waitress with a servant heart and smile! My Mom even commented that she wished we got one of the beautiful waitresses and it was her birthday. This would have recreated the experience of Texas or her upbringing back home in Eastern Europe where her own mom, aunts, and sisters, and her served the delicious meals to the family at their family meals at home. The men can be the cooks, etc., but a traditional female waitress as a company policy is what we wanted but didn't get it this time. No worries, next time. Our server was excellent and we discovered a husband and wife team working as servers at the same restaurant that was a rare family connection. I'm just conveying what my Mom would have liked and it was her birthday and she likes traditional family values and seeing women serving. Of course, we all enjoy that, and seemed to fit with the culture of Texas Roadhouse even more. 2) Own the "traditional family values" Part 2: would be nice to see the female servers in a traditional Texas prairie skirt. I'm no fashion consultant, but there's nothing more beautiful and appealing, especially in our day than being served by a beautiful young woman in a skirt. No intent to offend at all, this just fits the look and feel of what we experienced last night, just taking it to the next level. I know this would have got a 10/10 from my Mom and other conservatives - you just don't see this anywhere anymore in our time and would be nice to bring back to make Texas Roadhouse even more like old-fashioned Texas. The scientific term for what I'm describing is "dimorphism" that is a visible difference between sexes so one can easily differentiate the roles of men and women as in traditional societies. This is what I mean by "traditional family values". Gotta be a brave management team to initiate these suggestions, but I think you'll be richly rewarded even more than you are already. The place was PACKED! So conclusion is own the "traditional family values" experience and my Mom will like your restaurant even more! Thanks and Best of luck and success! read more

The food is Great. The service is obove average. The place realy feels like something from down in Texas and completely an American place reminding me of 1900s Midwest vibes. read more

My steak was like chewing rubber, I wasn't very happy. My wife's steak was good and she got a side of shrimp so I ended up finishing her steak . read more

Wife and I went to the Troy location this afternoon, around 3:30pm, intentionally avoiding long wait time for seating. This worked perfectly as we were immediately greeted and seated. Food was great, service was friendly and engaging. Highly recommend this location based on the experience we had today. read more

We went for a friends sons 18th birthday! The waitress was excellent! They were busy but she was still on top of refills and making sure everything was correct. The food was amazing and we had a great time! The waiters and waitresses even embarrassed our friends son for his birthday and that was awesome! read more

Apparently there is a policy that no one can join your table after you've placed an order. Not sure why, especially if there is no wait. The restaurant just lost money because there would have been two more orders placed. Don't understand this. read more

Don't trust their 'get in line' wait time. Recommend adding 30-40 minutes to what they tell you. Even when they call your name they still don't know how long it will be. Also be aware that they call you by first name so you may miss it because who expects to hear their first name for a reservation! Music is way tooooo loud! Then they cranked it up more. Well I didn't think they would mess the food up but they did. Ordered the 6 oz filet, wife did also, medium. Both steaks came out between medium well and well. Would expect that from a place that the primary entree was not steak. Sorry but I can't recommend this location. read more

We decided to try out the new Troy, OH location on a friday night and had to drive around a couple times just to get a spot, but we did call ahead seating which is definitely the way to go! Our waiter Donald was AWESOME!!!!! We've not had someone that great anywhere in awhile. Our drinks never went empty and we had a basket of rolls as soon as we got down to our last. We would have never guessed the place was as packed as it was by the quick service! Great food and even better service!!! read more

ive always liked going Texas but my last visit was beyond terrible. Our waitress was terrible. as soon as she came over we placed our drink and app order and that came out fine. We immediately placed our meal order and after seeing all the tables around us get served we asked where our order was. "oh, you're going to hate me but I didn't turn it in but I just did and it will be out soon" I kid you not, 5+tables who came in after us were served and gone and she made her 3rd stop by to say it would be out shortly. We stopped a manager and got up and left. Terrible experience and more than likely won't return. read more

My family and I were in town from Columbus and decided to stop in two days before Christmas. We got in the waitlist online and had no problems getting a table with almost no wait. In spite of the very busy holiday crowd the server, host, and manager that visited our table were friendly and efficient - plus the food is always great! We've always had good experiences at our local restaurant, and this location held the same standard we have come to enjoy! read more

That have this fucked up rule that you can't come into their waiting area until you are paged even though there are seats in the waiting area. Even on a cold wet night. read more

Texas Roadhouse in Troy Ohio is the best dining experience I've had in a long, long time. Food, service, and atmosphere was second to none. Highly recommend. read more

The service was poor. The food was slow. The manager was rude. It was the worst restaurant experience we have ever had. We will never eat there again! read more