Randomly came here after some shopping. The restaurant is heavily themed with rustic interiors and western decor. My server was Charlsea and she was an absolute sweetheart. She was attentive, knowledgeable and was very helpful when I needed to send an alcoholic beverage back. For some reason they have very strict rules about beverage returns, so the manager had to get involved but she was happy to remake my drink personally because "it did not look right". I had the $11.99 Sirloin lunch special and my partner had chicken critters. I enjoyed it! read more

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This was the worst experience I've ever had at a Texas roadhouse. The server was rude and yelled at us when we asked for straws. The food wasn't cooked to the right temperature. Even when they brought it back, it still wasn't right and they never offered to make it. read more

I drive 23 minutes. I waited on my call list to be sat down and ignored for about 15 minutes. No acknowledgement or a drink or even bread. I walked off. This was my first attempt in years to try a franchise like this because I got bonus money from work. I knew I should have gone to Kennesaw. What a waste of time. read more

Service is bad the food bad if you want to throw good money away come here I will not return read more

Texas Roadhouse - Cactus blossom - Steakhouses Near Me - Douglasville, Georgia

3 person. 2 were good the 3rd had a hair on the food. Service was very good The manger need to look at the kitchen. read more

I have always been a fan of Texas Roadhouse. The main thing that attracts me to them, is that all of their ingredients are made from scratch. The definitely lived up to the "Legendary Service" that they are known for. Our server, Stephen, could not have been more hospitable. For starters he was super sweet, and incredibly patient, b/c while my friend and I were familiar with the restaurant, we took a good minute to make up our mind. We started off with the $5 margaritas. We ordered the Hurricane and the Sangria Margarita. Those did not disappoint. We didn't get any appetizers b/c that delicious fresh baked bread already had us halfway full. So for our entrees we ordered the Fried Catfish, that came with fries, and we ordered the Fall Off The Bone Ribs....now y'all know I am GREEDY, so I ordered a side of mac and cheese, a shrimp skewer, and a small Caesar salad with it....knowing good and well I wasn't going to be able to finish any of it (took it home) but the few bites I got in were so delicious!! It has been some time since I was last at a Texas Roadhouse, I was happy to see everything still tastes as good as I remember it. read more

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I would recommend the RIBS Waitress service - great Wait time to be seated - no reservations walk in and was seated Wait time for food - 20-30mins Food - Steaks and ribs etc Ambiance- nice spot to grab a quick lunch or have dinner with family Overall I would come back for the ribs but anything was great! Me and my family had a good time. The only thing I would say was it was my mother birthday and I ask the waiter to the side if he could come back and say the happy birthday song thing that they do.. he didn't come back to the happy birthday thing but then again I don't know if you had to order desserts to get it. read more

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This is a new review from 3 years ago seems like they have not gotten much better since then. My daughter and her friends went last night and the girl mixed up their checks up like 3 different times and they had to ask for silverware after she brought our food had to ask for rolls twice bc she forgot them. Who forgets the rolls that's the most important part of Texas Roadhouse!!! The other issue they had was her boyfriend is 21 and her friends are 21 she is the only one that is 20 they would not serve alcohol to the two that wanted drinks due to them still having a "vertical" id not sure if that's a restaurant rule or what??? But you can calculate the date to see how old the person is. The id is not expired so why not serve them?! read more

One of two of the best Texas Roadhouses. The other one is in Cumming, GA. The food is great, service is great. The staff is always courteous and friendly. We go there often and usually buy gift cards there on their "annual gift card drive" read more

Here we are in January 2026 never received a credit on my acct for the tea but I expected I wouldn't because the manager that helped me that morning looked clueless read more

First visit service and food were good !Sadly place is filthy makes you wonder about the condition of the kitchen.Not planning to return.

Terrible customer service. I had a take out order that was paid for 1 hour in advance. I got to the Douglasville location 15 minutes early. Food was not done at the time I selected. Waited an additional 15 minutes only to find out the cut of steak I selected was not available. Meaning they would have to cook another steak. I was asked if I wanted a refund and I accepted that but was not awarded anything for my inconvenience, basically just get your refund and move along. Needless to say I will not be dining at the Douglasville location again. read more

Here at Texas Roadhouse 1 1/2 siting waiting on food. I understand with a large party, (10 people) it may take longer, but we have had appetizers, bread and salad and still no entree. Requested manager to come over. Initially, Kiera, no apology, defensive stance, were told our order was large and those customers with smaller orders take priority. Basically, we came to the conclusion, after her speech, with her demeaning tone that there is poor staffing in kitchen and bar. Boy, I hope my food is hot..... whatever day it gets here. We were seated at 3:15 pm. ; it is now 4:44pm. Food has arrived. read more

Food and service was good but walked into the men's room before we got ready to leave and I really wondered if I really ever want to come back. The men's bathroom was one of the most disgusting bathrooms I have ever been in. Urine all over the floor. The urinal was crusty from lack of being cleaned. The room stank from lack of cleaning. That's where I stopped. Decided I could wait until I could get someplace cleaner. This bathroom has obviously not been cleaned in weeks. No excuse for this. Makes me wonder about how clean the rest of the place is when the bathroom is so nasty. Is this where employees come to clean up before serving food? No way am I returning to this place unless it's cleaned up. I know bathrooms can be nasty but if your staff can't clean them up then hire a service to come in and do it read more

They are one of the friendliest restaurants in town, with longhornan and outback they never get the steak ordered right. But at Texas roadhouse it's correctly cooked every time. Want a great steak cooked perfectly try them out read more

The food is ok. Service is very slow and the bathrooms are nasty. I'm sure the kitchen is probably the same way.

IF YOU ARE COMING HERE FOR DRINKS.. "All Alcoholic beverage sells are final" - did not see this sign until after they told me this. They added this recently because there have been TOO many complaints about drinks not being made correctly. I ordered a Long Island and it came out HORRIBLE. I asked the waiter, really nice guy and has great service, if they could remake the Long Island because it had way too much Triple Sec in it causing it to taste very sweet. He tried his best with the bartender, but was told to speak with the manager, who ultimately said they could not help. So I was stuck with a horrible drink by a bartender named Taylor or Chase. So before you order any mixed drinks, ask who is making your drink. And if it TAYLOR or CHASE.... Order a beer.. there is no way they can mess that up right?? read more

Texas Roadhouse - "Long Island" or whatever they made, because it is not a Long Island - Steakhouses Near Me - Douglasville, Georgia

The Texas Roadhouse of today is different than the pre-pandemic Roadhouse. Noticeably absent are peanuts. You can buy a little bag, but no more nuts in a barrel with shells on the floor. Also different is a dish with the unfortunate name, 'Roadkill.' Used to be smothered in mushrooms and onions. Now, they're almost undetectable. BUT, the patty was nicely seasoned and cooked medium rare as I requested. T. had no complaints about his 6 oz filet. It too was cooked as he wanted. Texas Roadhouse, warranting a bit more than three stars, has a good menu. Entrees are reasonably priced, and come with two sides, including a choice of salad. Some complaints. (Am I being picayune?) Two out of our three wineglasses were dirty. My baked potato had seen better days. And the presentation, with plates splattered in drippings and grease, was somewhat unappealing. Nonetheless, we enjoyed our early dinner. Service was great and we were seated quickly. read more

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My wife, 2 kids and I went on a Monday night around 7:00 pm and didn't get our food until about 8:13pm. After that, all my food was cold & under cooked. My wife steak was undercooked. My daughter burger sliders were pink on the inside. The only thing they got correct was my oldest daughter chicken tenders. Ohh and they forgot sides. Waiter could honestly careless, no emotion around it. Manager came and acted like it was a concern but did nothing but made me still pay for drinks and the tenders which I had no problem doing but those customer skills were horrendous. read more

My Friday date night was great at Texas Roadhouse Douglasville. I had to make an updated review, especially after they disappointed us a few months ago for our Father's Day dinner and decided to take a break from eating at this location.We used the waitlist option on Google & it made our wait experience seamless. Once seated, we had two servers caring for us and they both were awesome. The house margarita was tasty & hubby enjoyed his whiskey. The rolls were fresh and warm! The orders were delivered accurately and well seasoned. My 12 oz. ribeye was perfect and the 20 oz. ribeye made my hubby VERY happy. Not only was the service great, but the food and drinks were outstanding. Texas Roadhouse is really making chain restaurants look good. read more

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Our server was amazing, all of our order was correct. I'm sorry I forgot his name, he was from Maryland. It was very busy, he stayed on task, came by at just the right time. read more

Took to long for the bread they burnt our food so we had to wait longer we been waiting on our food now do about 40 minutes the manager came over and apologized but only give use 10 per cent off never will I go there again bad restaurant read more

I like Texas Roadhouse. I went there Sunday at 12:30 PM . I ordered the BBQ chicken and the potato with cheese and a Caesar salad. I liked all of my food and the service was great. read more

Texas Roadhouse - BBQ Chicken and Baked Potato with cheese - Steakhouses Near Me - Douglasville, Georgia

Jeffrey was our bartender/server. He provided excellent customer service and was patient with us. We talked more than anything but he gave us time, for that he gets 4 stars. Food was good. Salads came after the entrees but we didn't mind too much. Since we were having a Girl's Gab Fest, we didn't mind too much. Smaller location than Newnan, which is where I frequent mostly, but not a bad spot. Clean restrooms! I'll be back. read more

Texas Roadhouse - Bread basket w/cinnamon butter - Steakhouses Near Me - Douglasville, Georgia

The madness started when we hit the door. No one greeted us. So we decided to go to the bar. I ordered a cheeseburger with fries . My fries were cold and druggy. My son ordered steak and shrimp it was cold. They re ordered my fries it took 29 minutes. Just an horrible experience . read more

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We stopped by this location last Saturday on our way back home after we visited the Historic Banning Mills. We decided to join the waitlist online prior to arriving just in case & thank god we did because when we got there they were busy. Alex was our waitress & she was attentive, she took our orders right away. The drinks & the waters we asked for came out delayed I must say, usually it never takes that look to get them. The Mozzarella sticks though they were good in flavor weren't that hot as we've had them at other locations. I ordered the Smokehouse Burger & it was delicious though it didn't have any BBQ sauce as it's listed in their menu, my partner ordered the Chicken Critters with fries & a side of Caesar salad. Their bread rolls didn't usually have that nice golden baked color & indeed they have shrunk from what they used to look. I must mention the bathroom needs some TLC, it wasn't too clean and it smelled bad. Overall it was an Okay experience but we won't be coming back to this location whenever we are in this side of town. read more

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I love Texas Roadhouse & frequent the Barret creek prkwy location. This was my first time at this location & first time being disappointed. We visited on a Tuesday right before 8 PM, so it wasn't busy. We were switched 3x to a different server. (And told each time) our final server didn't check on us more than once. I had to ask for rolls to be brought out after we'd already received drinks + ordered. They brought out a basket of 4 rolls for 5 people & I asked for more & was told it would take some time & I said okay. We didn't receive another basked of 4 rolls until after our food was brought out & I had to ask for it for the 3rd time. I asked for my steak to be cooked medium & it was brought out well done & overcooked. All of our steaks were over cooked. I also had to ask the food runner if he could please ask the server to check on us & bring utensils, more water, another beer & condiments since he wasn't checking on us & our glasses were empty for a while but I know it's not the food runners job to bring those items to us. We were celebrating a birthday & I was so disappointed because it was the birthday boys first time there & I spoke well of the place & we received subpar service & food. Our server checked on us ONCE the entire night. Despite needing items throughout the dinner. Definitely recommend the Barrett creek prkwy location over this one. read more

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Longhorn says thanks for the business. On Thursday Aug 14th my family went to Texas Roadhouse Douglasville for dinner. We were seated almost immediately at a table adjacent to a Point of Sale location. That was the last time we were acknowledged by any member of the staff. After waiting over 20 minutes, seeing the wait staff buzz back and forth and watching the two tables behind us get seated and waited on immediately. We got up and left. I took the ticket that had been taped to our table to the hostess. I told her what had happened and she said she would have a waitress come to our table immediately. I told her not to bother, we were leaving. I took my family to Longhorn Steakhouse and we enjoyed a nice meal with great service. read more

I can't recommend for take out. burger was supposed to have cheese but the bun was burned black inside could have been cheese, iunknown. the baked potatoes were not edible. old dry and brown inside. we had to remake our food. it was supposed to be a relaxing evening for us but we did end up making dinner and throwing out what we paid for. how to get reimbursed, not sure but seems like a good restaurant would not sell food that couldn't be eaten. your cook should not have given us a burned bun. manager should know a timeframe to keep baked potatoes, so you took my money and knowingly gave me garbage food. read more

The grilled shrimp appetizer is not to be missed! The shrimp is cooked perfectly and served atop of the delicious roll that is split so the shrimp lay across it open-faced. The rolls and the cinnamon honey whipped butter (or whatever the recipe is) are delicious! It's worth coming for them alone! I ordered the frozen key lime pie margarita & it tasted like a slice of key lime pie had been blended with alcohol, without the crust lol. It was truly delicious! I've had other places claim to make a key lime pie drink and it's usually an epic fail. Not this one. You've gotta try it. That's all I had this visit as I wasn't too hungry. My husband had the sirloin and said it was tough. He didn't comment on the flavor so I can't speak to that. The customer service was good on a busy night. We sat at the bar & the bartenders were taking care of us w/ pleasant attitudes. It took a while for my husband's meal, but again it was a busy night. I've been here before with my teenager and again with a friend. My teenager said the burger he had was decent. I think I ordered the grilled shrimp appetizer then too. lol. When my friend and I came years ago, it was for lunch and I had a salad. It doesn't stand out in my mind as gray or terrible, but again that was years ago. If you're a true steak connoisseur, this isn't your place. If you want a good or decent drink with some options for food and drinks wonderful rolls and butter, this is your spot. read more

Texas Roadhouse - Frozen key lime pie margarita - Steakhouses Near Me - Douglasville, Georgia

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Love the food. Love the ambience. We go to these all over wherever. Can't go wrong picking a Texas Roadhouse.

Great food, excellent service! Shout out to Will and Malia for helping make my visit to Texas Roadhouse an experience worthy of an encore. Yes, I will be back! read more

Back again a year later.... Still the nastiest bathroom in Douglasville. I don't think it's been cleaned since the last time I was here. If they can't maintain cleanliness in the bathroom, what do you think the kitchen looks like? read more

My dad's favorite restaurant is Texas Roadhouse. I took him there for his birthday last weekend. Everything was amazing! Steaks were cooked and seasoned to perfection. You can tell they hand cut and tenderize them. We love the rolls! Much better than the bread you get at other steak houses. Our server was so friendly and attentive. We will be back soon! read more

Food seems fine, the service is usually good. However, fix the bathrooms, they are pig sty's and need modernization, get some hands free towel dispensers and clean them more often. read more

We were greeted very quickly upon entering the restaurant. The floors we noticed were a bit sticky, not sure if that was purposeful or not. Either way, I didn't like it. Plenty of customers there on a Friday night, and staff were on point. Our waitress was great, made awesome suggestions, drinks came out quickly and I appreciated that. What I didn't appreciate is the almost too old broccoli in the mixed vegetables that I asked for along with my catfish. (Funky smelling broccoli). The bread is tasty but the cinnamon butter is what gets me. So yummo!! You pay at your table which was probably made a part of one's experience due to Covid. Anywho, I would go back and get the catfish again, but would stay away from the mixed vegetables. read more

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Food was great as always I will be sending all my friends to this place so grab them a good meal

We had a wonderful evening of fun , delicious food, and great service! I'm sorry that I can't remember the server's name, but she was efficient, friendly, and very helpful. We were a party of 15, and she handled us like a pro! We ordered several appetizers, we had ample time to enjoy them, along with delicious rolls. Our entree orders were all accurate. And the birthday celebration for my two grandsons was celebrated with "Yee-Haw" flair by the staff. read more

The staff was very friendly. 5 star. Food came out fast, however the catfish could have used another 30 seconds in the fryer. ( timers?) ribs were fall off the bone tender, but lukewarm. We arrived around noon, and the restaurant already looked dirty. Floors, windows, and don't get me started on the lady's bathroom. It needs a deep clean and the paper towel holder needs to be fixed. The actual toilet looked to be the cleanest part of the entire bathroom. 5 staff members standing at the hostess station talking. When I worked at a restaurant years ago we cleaned when we were slow. Wipe down the front doors and windows. There's no way the place got that dirty in the hour it had been open. The managers need to get on it and make sure those first impressions are good ones. Clean, clean, for the love of god, CLEAN. When no one is making sure to have clean public spaces, you wonder what the kitchen looks like.... You don't want the assumption that the kitchen is a reflection of the rest of the restaurant. read more

This was my first time eating at Texas Roadhouse. We were seated immediately. I asked for a table. Our server Tracey greeted us. She was very happy and kind. She gave us some suggestions as we asked for them. She also brought the best dang warm yeast rolls. I think we inhaled them. Yes they were warm, soft and moist. We pretty much all ordered the same thing. Sirloin steak or Filet. Ribs, Grilled Shrimp. Baked Potato or Baked Sweet Potato and House Salads. We started off with: Sangria Margarita- Ordered frozen with sugar. It wasn't super heavy on the liquor but the extra wine they poured into the drink was delicious. The drinks were reasonably priced. Mango Margarita- Frozen with sugar. Delicious with pieces of Mango in it. Sirloin Steak with Mushrooms and Onions. Medium Well. It came out slightly pink. If you like yours to be pink pink the order it medium. It was however tender and full of juice and flavor. Ribs- I think I had 4 bones. The meat fell off the bone. The piece I had was cooked a little hard on the end. Shrimp- It comes on a skewer bathed in butter and served on two rolls. Delicious Baked Sweet Potato- I got mine with marshmallows and caramel. They also gave me brown sugar and cinnamon butter. Man this thing was the highlight. It felt like I was eating dessert. House Salad- I was super impressed. They make their own salad dressing and you can tell the difference. The ranch was creamy goodness. It didn't behave a full taste. The Italian was Ah-Mazing!! Also I want to add that the croutons were fresh homemade and tender. They are not super hard. They taste so good. This is the only restaurant I know that put cooked boiled egg. It was like heaven. If I impressed. Please note if you have ocd and are very particular this is not the place for you. They don't mind peanut shells being on the floor. I got over it real quick. read more

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