My initial appointment was June 19 2018. That was after scheduling it several weeks in advance. They saw me on time and were pleasant. Seemed professional as well. The doctor ordered a sleep study. They would not schedule the sleep study while I was in the office, but said they had to call me. After 3+ days of waiting, I called them. The sleep study was scheduled.
This was an at home sleep study, which I did almost 2 weeks afterwards. Why, since I was doing it at home, I had to wait 2 weeks made no sense. When I returned the equipment the next morning I explained that I had strong reason to believe that the study / equipment had not worked. The technician assured me that it was all fine, but if there was a problem they would call to let me know.
Two weeks passed and literally as I was heading out to door to get the results from that study, they called to tell me that they'd reviewed the results and found that it had not worked. In other words, no one had bothered to look at it for the last two weeks and were just then noticing that I had been correct in reporting the failure.
An in-lab study was scheduled two weeks after that.
Today, 2 weeks after that study, I have placed three phone calls and they will not return my call.
This is a shoddy, shady operation that is wasting my time and wasting my insurance company's money. read more