Excellent service! The window to our side door was shattered by a rock while the lawn was being…read moremowed. I called Klein Glass & Mirror and they came out and provided an estimate the same day. The price was reasonable and they even had availability to replace the window that same day. They did a great job and provided all the documentation we needed to get reimbursed by our lawn service.

Voice mailbox full, sent me a partial estimate a ten days ago and nothing since. I tried calling…read morethis place based on a Realtor recommendation. Called about five times a day for two days. Each time my calls went to a generic voicemail box that gave a recording saying I could not leave a message because the mailbox was FULL. I checked Google, Yelp and the web and confirmed that I was calling the businesses number. I finally got someone to answer the phone. He said he was unaware that his voice mail was full, pretty sad if you are one of those customers who left a message. He gave me his cell number to text him pictures of what I needed done. My job was replace one window assembly on a house, replace all glass on five exterior residential doors and install a mirror on a bathroom wall. He replied the next day with a reasonable cost for the mirror install. Nothing on the other work. I waited a week and sent a follow up text asking him to let me know if he was interested in the additional work. No reply. I pissed away two weeks thinking a reputable glass company was in the process of getting back to me. Having a phone system where your voice mail is full means lots of folks never got a reply. Communicating and dropping the ball leaving a potential customer hanging combined with the initial phone experience speaks more than words about the management team of this company. I made sure my Realtor knew that the vendor she was recommending was making her look bad. She will no longer recommend this business and she called a builder who initially gave her this companies info. She informed the builder about the experience. The builder said he was getting the same info from several of his clients. He is now using a different glass company.

I was AMAZED at the impeccable customer service by Chris. He made the whole project very simple…read more This glass company does not take their customers for granted. They keep you informed the entire way through the project and that made me feel very comfortable. I personally was working with Chris from a different city on one of my properties in Houston, and Chris was amazing by sending me pictures through the removal of the windows and the replacement. I am so extremely happy with the quality of the product itself too! Not only are they solid windows and a huge difference from my aluminum windows I had before but will also save me money on my electricity. I just can't shout it loud enough to prospective clients of Glasstronics that these guys are the real deal! If you're on the fence about who you should hire, go with Glasstronics. You will not regret it. Thanks again, Chris you are amazing. Your products are amazing and I can't wait to work with you again Alison from Montrose Stays Rentals.

Chris and Jamie were awesome. I used them the first time to replace a broken single pane window…read more They did not try to up sett me a double pane which I appreciated. I then ended up replacing 2 single pane windows in my bedroom and replaced the glass in my patio room doors. Which all look fantastic. They also changed the hardware on the door for me just by asking them. They will be doing another project for me in the near future in my patio room. I highly recommend company. They provided some of the best work in my house in a long time. Thank you guys. I added more pictures from second and third jobs. I will keep calling them back. Great customer service.

Christine came to my house and measured for my new frameless shower doors. About a week later they…read morewere installed. This is a great family owned company. I've had no problems. They were a little cheaper than two other competitors and very easy to work with.

We had mirror made for a custom linen closet. They came out perfect. Very friendly staff, and quick…read moreturn around times.

Dealing with Justin was such a breath of fresh air. Great, timely communication. Clear about…read moreestimate and pricing. Tried hard to NOT upsell me! (He talked me down from more service!) Really knows what he's doing (I learned he's been doing this for 23 years). He came to my house and fixed my garage door tension cables and replaced the springs. It wasn't just that he knew exactly what was wrong just from the pictures and his experience- he seemed to really care about doing the right thing. It seems like nowadays even the trades are infiltrated by private equity buyouts that want to maximize profits at all costs- this guy is the opposite of that. Strong recommend.

My spring broke on my garage door. Called Bee-Line & they were able to make it to my house & fix…read morethe door all in the same day. Great job, fast & professional. The price was right & service exceptional. If you need help with your garage door, I'd definitely recommend them! Thank you for taking care of this for me so fast!

Noah laid out our LVP flooring in the latter part of 2025. He was supposed to start mid-December,…read morebut we needed to move in by the end of the month. So I asked if we can move the start date up. He and his wife, Erica (then-fiancée, who now manages and procures for the business) moved their schedule around to accommodate my request. He is very dedicated to the work. I learned that they got married in the middle of our project. He just took 2 days off; got married in the weekend and was back to work on Monday! Sorry, Noah and Erica. He appears to have an artist's eye; made sure to put quarter rounds even inside the closets (which are largely hidden from view, see picture). He laid the planks vertically from the front door instead of horizontally (which, if done, would have cut the flow from the entrance). He matched the quarter rounds with the existing baseboards, so that if the latter has a small angled side, he would cut a small piece of the quarter round to fit that small side, instead of just doing a right angle. It looks aesthetically finished, instead of just looking "done". Erica is the same. When Noah was running late going home, he sent her a photo of what he thought was a finished job. She saw that some of corners and door-jamb trims did not have quarter rounds. She told him he had to do them. They're a good team. Noah is straightforward and very amiable. He explains what he does and is never impatient with questions, however inane. He is generous with his knowledge and is willing to teach how things work. He finished the job right on schedule, which allowed us to spend New Year's Eve in our new home. Fast forward to a couple of months after. He came back to fix our sprinklers that sprang leaks. He diagnosed the problem and made adjustments to make the existing system work. When you hire this business, you are assured of a job well-done.

Great experience! Very thorough and competent. Very honest and everyone who meets him feels…read morecomfortable and safe. He's has very fair pricing. Would hire him back with no hesitation. He treats your home as if it were his own. You won't be disappointed.

"HORRIBLE, HORRIBLE, HORRIBLE" I chose this company after reading their reviews and they were a…read morelittle cheaper than another contractor. John, the contractor was vague in his bid which concerned me. I would regret this latter. Make sure whomever you use get a "very detailed bid.." On day one their workers drove their oil leaking work truck into my yard and unloaded drywall and left their truck there all day. They also left ruts in my yard. It went down hill from there. They did not cover anything in the house to protect my furniture and kitchen cabinets from the drywall dust. My wife and I had to do it. One of their workers ran over my mailbox and another broke my grandson's ceiling fan, they didn't say a thing about it. Their painters sprayed texture all over my daughter's and granddaughter's window shutters, curtains, our bathroom fixtures, water angle valves and our new A/C vents. Then their painter threw the texture hopper on top of my flowers in my flower bed. John, their contractor said he would credit me on my bill for the damage they caused but he never did. Even though they had a debris trailer in my driveway they repeatedly threw their trash in my front yard and left it. Their workers would leave their soda cans, water bottles and coffee cups all over my house. Showing no respect for my home. I brought this to John's attention and he said they would be better. That didn't happen either. They miss cut about ever electrical outlet in my home and filled the gaps with excessive putty instead of fixing it right. The electrician they had come out, even said they were cutting the outlets wrong. I had to buy 40 oversized outlet covers to cover up their poor work, but first I had to dig out the putty so the covers would fit. Unfortunately we have been through water damage in my house three separate times. Hurricane Ike, The Tax Day Flood and Hurricane Harvey and the two previous times we didn't ask if the contractors were going to paint floor to ceiling and to repair the doors and patch and repair when they installed my doors. They just did it without question. John did not fully explain during the bid process that they were not going to paint floor to ceiling or patch the doors above approximately five feet high. So I was surprised to see I was being charged an excessive amount of money to patch around the doors that "they hung", when the previous contractors did not charge any extra and just did it. It happened on several occasions that their workers did not show up on time and were several hours late. I had to change my plans to accommodate them. There plumber was supposed to show up on a Thursday to replace the water angle valves that the painters clogged up with their texture spray because they didn't cover them up. When it came to the following Saturday morning I hadn't heard from the plumber I made other arrangements to get the job done. John didn't like that I got someone else to do the job. I had also asked John to fix a roof leak in my laundry room before they replaced the ceiling. They replaced the ceiling before he even gave me a price to fix the leak, then of course it rained. When he did give me a price to fix two small leaks it was in excess of $1,800, which I thought was ridiculous. I called out a different company, and they did a complete roof inspection and fixed all the problem areas he saw for a fraction of what John wanted to charge me. I would mark some problem areas that I wanted them to correct by painting or patching with blue painters tape only to come back the next day and see that the painters painted over the tape. We would mark the same areas several times, some they fixed some they didn't. I finally grew tired of their work habits and wanted them just to leave. So I wanted to settle up the final bill with John. I knew there was going to be a discrepancy but I was surprised once again when he wanted to charge me $2,300 more than I was expecting. I agreed with a few and totally disagreed with most charges. This left a very bad taste in my mouth and angered me a lot, especially after what we have been through with them. John could've made a decision that was mutually beneficial to both of us but he "chose not to" HE CHOSE NOT TO!!! That is pretty much the reason for this review. I reluctantly paid the balance, just to be done with him, then John took all the contracts without me seeing it and walked out the door. To add insult to injury they left their debris trailer in my driveway for several more days after they finished the job. We they finally came and took their trailer away they left drywall debris in my driveway.

Sorry for the mile long review but I was relied on the reviews on here to find a good contractor…read moreand now I want to payback by sharing my experience with John and Pristine Builders. John is one of the three contractors that we called for a quote. His professionalism impressed us from the initial meeting. His quote came back not the cheapest but we think it was reasonable and it was breakdown thoroughly and very details which convinced us he knew his work very well. Our project included repainting the whole house, installing recessed lighting, tiling the kitchen & laundry room's floor, gutted and renovated master bathroom, converted a covered attached patio to office (installing new windows, new door, painting, etc..), replacing front door. We ran into several issues during the project with plumbing and wiring and AC when we opened up the walls etc... but John was always quick and efficient on suggesting solutions and what best to do to solve these issues. We off course had a Pinterest plan in our heads and some drawings of what we wanted but John is the one that recommended what to tweak to work best with our house. We're very happy with his crews as well. We both work during the day and just left the back door open for them to work for almost a month and we didn't have any issue. We moved out though since the entire house was a construction zone. John updated us regularly and extremely responsive to our texts and phone calls as well as meeting with us. John also provided some free of charge services for us being the nice customer, yay, it was such a nice surprise. We incurred additional charges of course but it was due to additional things we wanted to add in along the way. John also helped us saved a lot of money by recommending a lot of discounted vendors for materials. For example the front door would have costed us thousands of dollar if we buy at regular vendor but we were able to get it for such a good price. His recommendation on where to buy the frameless shower glass also saved us a ton of money. The project completed couples days later than estimated due to final minor cosmetic touch up however the main components finished in 3 weeks like John promised to us. We were nervous since this is the first time we concurred such big project for our house but John made it go so smoothly and we're very pleased with the result. I'm very picky and grew up with my Dad having a construction company so I had very high expectations nonetheless I'm confident to say John and his crews would earn my Dad's approval. We will for sure come back to John and Pristine Builders for future projects. In fact we already asked him for a quote to do work at our rental property.

We had the team rip out our kitchen and replace the cabinets and countertops, plus redo the tile…read morefloors and add a tile backsplash. They did a great job and were very professional. The owner, Mark, is a good guy who enjoys his job and has lots of good ideas. He worked closely with us, checked in frequently, and was always willing to help. We did have some issues along the way, but Mark always made it right. His team was friendly and helpful too, they were all guys that worked well together. We had an excellent Project Manager and Carpenter. I think the best thing I can say is that they wanted to help me after they had my money, not just before! I will work with them again.

Jorge painted 2 of our bathroom counter tops and they look fantastic! Far less expensive than…read moreentirely replacing the counter tops, and they look beautiful. He was very careful protecting the faucets and mirrors. I couldn't have asked for a nicer looking update.

Brian and his sons did a great job for us! They know what they are doing and are fast, efficient &…read morefriendly. 5 stars highly recommend!

Excellent service! One side of our outside glass door shattered Thursday, mostly due to terrible…read morework by previous glass company. Found this business on yelp, and they were generous enough to come the next day to board up our window for FREE until he installs the new door and window next day. Shanan was very kind to try and save us money if the previous company had us under warranty. Due to circumstances, we decided to flog with this company, even if it meant paying out of pocket. Very reasonably priced and great, quick work. Highly recommended!