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Dallas, TX

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Texas Deals

5.0 (1 review)
Closed • 9:00 am - 8:00 pm

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Crate & Barrel

Crate & Barrel

3.9(81 reviews)
3.2 mi
•$$

This is place that you have to check frequently. 9 out of 10 times when I go in, I don't buy…read moreanything. But, boy, when that 1 out of 10 times hits, it's because I've found something really amazing at a fraction of the cost at the main store. For example, I paid thousands of dollars to the main store for furniture from the Tate Collection, and I found two more pieces to add to it at the outlet for around $200. This is high-quality, mid-century-modern furniture designed by this really awesome guy named Blake Tovin. The outlet's furniture might have minor wear and tear from being in a showroom or being returned by a customer. The sales staff ALWAYS points out any nicks or dings to me before I buy a piece. You can't return things to the outlet, so it's a demonstration of integrity that they want you to see what might be flawed, so that you aren't duped. Sometimes, however, there are absolutely no flaws, and you're buying something in perfect condition. I have been lucky in that regard. A bookshelf I bought had one scratch from where a sticker was stuck to it and had been scraped off. That scratch, still, would not have been discernible to me or someone walking by. Anyway, great sales staff and a great store for hunting for a bargain.

I'm not getting help and support on my order from the Knox Hendersen store, so maybe this Crate and…read moreBarrel location can assist me. I ordered a living room of furniture three months ago from Crate and Barrel (Ali was my designer). The furniture was picked up a month ago (mid April) by Fragilepak - the company that Crate and Barrel uses to deliver the furniture. Since then, it's been a complete lack of communication. It's been a month since the furniture was picked up by the logistics company. And after 4 calls to the logistics company, they told me to have Crate and Barrel reach out to them to address the many issues with my order (damaged merchandise, lack of communication from Crate and Barrel) along with it just sitting in a warehouse for the last month. I've contacted Crate and Barrel multiple times over the past month (both via email and via phone). They've basically taken a hands' off stance and told me to deal with FragilePak. I'm absolutely livid with the crappy service from Ali and the team at Crate and Barrel. There is still no resolution as of today and nobody at Crate and Barrel is lifting a finger to fix this shit show.

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Texas Deals - homedecor - Updated October 2026

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