Extremely rude but you will prob get that at every location! If you don't like what you do don't…read morecome to work already ugly and put a damper on everyone else. If I could do it all online I would but unfortunately have to come in and take care of things. Just don't recommend this location service is terrible and the lady came off ugly and rude before I could even answer the questions, but expect nothing less from these type of workers.

Really bad service. Who ever answers the phone just tried to shuttle you to another office. They…read morehave stsnfsrd speech, just wait it takes a while. I tried to process title change that has been recorded with county clerk 6 weeks ago. This office said they have to wait for notification. County clerk saud they don't send anything. So what do I wait for??? Don't understand why they don't call each other to get their process straight.

Scheduled an appointment and received confirmation only to be told the employee responsible for the…read moreservices was "off that day" when I got there. Huge waste of time after requesting a day off from work

01/18/2024 I came in today to help my girlfriend with her…read morepassport appointment. The wait time was a little long, but the staff was very calm and helpful. Everyone at the post office was very attentive and they did their best to help us as quickly as possible. Great Job!!!

Best library ever Best system of shelving books movies etc…read more Staff is friendly. Awesome events as well. And one day I'll be a surprise visitoooooooor. I won't say when .

They are a great place the perfect size honestly and such a homey environment. Their selection is…read moregreat and their staff is the sweetest. They carry so many amazing YA book and have a good variety of criterion collection!!

very rude and incompetent to say the least. They want you to do their job for them and have an…read moreattitude about it too. The individuals , especially the females in the front, are awful and unhelpful and rude.

The attendants have a rough bedside manner, but they get you in and out in less than 20 minutes so…read morewhatever.

bad attitude from the personnel and security is rude and disrespectful with the people but in less…read morethan 15 min you're out of that place

Went in to have my name changed after getting married and it was the smoothest process I've ever…read moregone through! I have never had to visit the social security office prior to getting married before, but I expected it to be slow and hectic like most government offices. First off, it was easy to get too, but limited parking. I got there right at opening time (9am) and was still able to find a spot. There was a long line already formed so I made my way to the back with my 4 year old. The doors opened right on time and the line started flowing right in! An employee came outside and attended to the line giving each of us a number. Once I made my way inside about 5 minutes later, a man told me to head towards the back and I was helped immediately! I'm not sure how they run things in there, but it was fast, efficient, and organized like a damn Chick-fil-a! Happy it was a breeze!

What could imrove? Everything. My appointment was at 9:50, we got here at 9:40, did the whole check…read morein process. I have now been sitting here for 3 hours. 3 freaking hours just to get a new Social Security card ordered. There's about 9 stations just not being used and if you want to sit in one of the unused cubicles to call someone without dealing with the overcrowded lobby, the lazy security card comes over and kicks you out. Like jesus I think i'd rather sit on I-10 in stop and go traffic than sit here for any longer. Figure it out

VES is a service that conducts C&P Exams for the Department of Veterans Affairs for Service Members…read morethat are seeking VA Compensation for disability and injury that occurred while serving in the military. When a service member is wounded, injured or has other, non physical wounds after separating from service, the VA will often give you care, financial compensation, or both (or neither - let's be honest). But prior to that happening, the VA schedules several exams to compare what they actually see (find), vs your medical records, vs what you're actually claiming is wrong. To do this, they have vetted and approved doctors all over the world that conduct these screenings for them, and the findings and recommendations are sent to the VA for review and decisions. Here in El Paso, we have a VA Hospital, a company called LHI, and for me, I was assigned to the VES - Veterans Evaluation Services. Due to having served 22 years, and being in combat 11 times (deployments), there's a lot that broke on me. My hearing, my back, my arm, my knees, my brain... I had about 20 different claims. Not all of them are ones I'm seeking financial compensation for - some of them I just simply want fixed (like my 3x operated on broken back lol). However, in order to verify what's wrong, if it's wrong, how wrong it is, the VA does contract service providers like VES to conduct comprehensive assessments. This particular one is very nice. The office is nice. When you arrive, they check you in. They politely thank you for your service, and offer you snacks and sodas and waters while you watch movies and wait on a very clean and comfortable waiting area. The doctors (real doctors at that), also great you respectfully and thank you for what you've done. They listen to you as well - it's not just a base level exam where the docs don't care what you're saying. I appreciate that too. For 22 years I sucked up every broken bone, explosion, cut and scrape and bruise ... and now, it's time for the Gov to give back (financially) or fix (physically), the pieces of me that I gave to the country. And I want to note that THIS place and THIS staff is incredible. I say that because I was at another location for another type of VA Exam in El Paso - yea, let's just say I had to initiate a formal complaint. I was disgusted in the behavior and lack of professionalism towards veterans, wounded veterans, or even just as "medical providers" period. To be fair, it wasn't the doctors - but their scrub-wearing-but-never-even-went-to-college-let-alone-medical-school staff that was doing the admin stuff. anyways... this place is not that place. I actually like coming here. They do an incredible job and they truly do a service and credit to our nations warriors... after their war is over.

Friendly service. Helpful employees. Good service. Lines are…read morealways long but they move fast. I got the help I needed!!!

Just received my vehicle from AZ and needed to register my vehicle, I called first to make sure I…read moregot all the information before driving to the location. The clerk by the name of Claudia was very helpful and service oriented! Once I arrived at 9:30am, I stood in line for about 10 minutes and was asked COVID19 questions and proceeded to enter. Once at the counter it took about 18 minutes to complete my transaction and again very great service! Was super surprised that a government office was so customer oriented! Thank you!

United States Customs and Immigration Services, or better known as USCIS. This is one of the few…read moreField Offices located in El Paso. This particular one is right off Hawkins / Montana, so Central El Paso. Nice building, nothing incredibly fancy, but nice-ish. I'm just here waiting in the car. Due to COVID, there are no walk-ins allowed, and if you do have an appointment, only the appointment holder is allowed entry. Furthermore, even with appointment, you can not enter the building prior to 15 minutes before your appointment. I'm currently here waiting for Sakino T. (Another Yelp Elite) , who is inside conducting her Citizenship Interview. I brought her here, but since it's not my appointment, I'm not allowed to wait inside. For more information and good tips etc., I added a bunch of photos from the USCIS Website.

My mother went to ask a question about a letter out of convenience concerning her citizenship…read morestatus. Staff was extremely unprofessional and rude to her for not knowing English.

I was really impressed by this library branch, I don't know exactly what I was expecting, but I was…read morepleasantly surprised, AND SO WILL YOU! Actually probably not, because I just told you to expect to be pleasantly surprised, still would it kill you to act surprised? Anywho, back to my point, the library doesn't feel like a hand me down from the main branch, which I guess is what I was expecting, the building itself is quite nice as a matter of fact. The shelves are well stocked, the reading areas are bright, quiet, and clean, they have wifi, and the computer lab is well organized. In fact I'm yelping this place from its own computer lab, HOW CRAZY IS THAT?!