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    North American Aerospace Defense Command

    5.0 (1 review)

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    Texas Department of Public Safety - Yeay he got his license!

    Texas Department of Public Safety

    2.5(17 reviews)
    3.9 km

    Firsr, let me dsy this is not a critique on the DMV since I have been here 4 times in the past two…read moremonths. Mostly it was my fault otherwise I would only have one or two visits at the most. Personnel at the DMV deserve an A + rating. They make you work hard to do things the right way. If you elect to teach your kid to drive, make sure you have all the paperwork. Also if you or your kid wears glasses, bring them. My son forgot them the first time so we had to come back next time. Then double check to make sure you have all of the paperwork. Statements with addresses need to be current. So now watch, there is a new 15 year old driver on the road. Of course he'll be with an adult until he gets his license. If this is your first time making an appointment, you need to plan out since vacant slots can be rare. Sometimes you have to look a few months out depending on your or your kid's schedule. As for the bathroom, it was clean and well kept.

    I rarely leave reviews, but this DMV absolutely deserves one star. Before coming in, I specifically…read moreasked MULTIPLE workers multiple times whether my mom needed to be present for me to receive my actual license. I made it very clear what I was coming in for because my mom was going to be out of town. Every single time, I was told that I did NOT need her there and that everything would be fine. So I show up with my grandma, after taking time out of our day and arranging transportation, only to suddenly be told the exact opposite. Apparently now I did need my mom there. What makes this even worse is the way the employees handled it. Instead of admitting they gave incorrect information, they talked down to me, acted annoyed, and basically tried to make me sound stupid for following the instructions THEY gave me in the first place. It honestly felt like they were trying to gaslight me into believing I misunderstood them when I had asked repeatedly to avoid this exact situation. The incompetence and lack of professionalism here is unreal. If the employees don't even know the requirements for something as basic as issuing a license, maybe they shouldn't be giving people information in the first place. Completely wasted my time and my family's time, and the rude attitude on top of it made the whole experience even worse.

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    North American Aerospace Defense Command - publicservicesgovt - Updated May 2026

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