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    Tex Star Construction Services

    5.0 (1 review)
    Open • Open 24 hours

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    1 year ago

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    Floors For Living

    Floors For Living

    (7 reviews)

    We purchased carpet for our home with Todd Morgan. The whole experience was great. He came the same…read moreday to our home to get the measurements, he was amazing providing us with guidance, and the crew that did the installation was punctual, prompt, and took good care of our home. They did a fantastic job! We're very pleased. Thank you Todd and Floors for Living Pearland East

    My husband and I were in the market to replace the flooring in our main living areas with a hard…read moresurface flooring. In the midst of our research of local shops we landed in the Floors for Living on 518 near Pearland Parkway on October 6th. Joel, the store manager, spoke with us about some options, gave us a rough estimate based on the information we provided, and then took our information to follow up with us over the next week. When he called to follow up several days later, we informed him that Floors for Living was still one of our top contenders, but that we were waiting for some additional estimates. We went back to the store again that Friday, October 11th (Joel was not there) and spoke with a helpful salesperson to help us narrow down flooring options and ask some additional questions. This gentleman was extremely helpful, and we even heard him working with another couple and clarify to them that in coming out to measure their home, they were in no way wasting anyone's time and that it was a complimentary service and not a commitment to move forward with Floors for Living. We then returned to speak with Joel that Sunday (10/13) after deciding on the exact product we wanted and get pricing based on this. Joel said he could get pricing on the product and offered to set an appointment to come out and measure to ensure his numbers were accurate - we set up for him to come out that Tuesday (10/15) after we got home from work. Joel came to our home and measured. After he was finished, we went over the numbers and I asked him what the next steps were if we decide to move forward. He looked a bit bewildered and held out the form and indicated that I sign the form. I reminded him that we were still waiting on one additional quote from a company my in-laws have used for over 20 years, but that we would have a decision for him in the next day or so. The look that came across Joel's face was that of utter disgust. He then stated that this was "not what he understood" and then pretty much got out of our house as quickly as he could. On that Thursday, he text my husband about updated pricing. My husband and I reviewed the two companies we were deciding between (still including Joel's quote despite his attitude at our home). We decided upon the other company, but that we would likely use Floors for Living to replace our carpeting in our four bedrooms during the first half of next year. My husband responded informing Joel of our decision, to which he received the response (typo's and all) "I do not appreciate you telling me you were good with the price on the phone. You are a liar. If you really want carpet then you measure it and walk in my fromt door with you credit card in hand". Well, needless to say we will not be using Floors for Living ever and have also shared the information with all of our friends and family about the horrid way that Joel treated us. Of course, it is okay to be disappointed when you don't close a sale, but to be hostile to folks who invested just as much time to make the appropriate decision on a reputable company? This absolutely blows my mind. I attempted to reach out to their corporate number and left a message but have yet to receive any response. I guess that speaks to the integrity of the company itself. We will happily take our money elsewhere.

    My Flooring America

    My Flooring America

    (56 reviews)

    Clear Lake

    With the long rebuilding process most of us are still enduring from Hurricane Harvey, My Flooring…read moreAmerica, made our carpet buying and the installation process one of the most pleasant. When I first visited the Webster store a few months ago, Jennifer H was the salesperson who spent over an hour with me going over carpet options for our bedrooms. I could not make a decision at that time and decided to do more research and cost comparison. I returned a few weeks later and spoke to another salesperson who was just as patient and knowledgeable and helped me with answering my questions and offered to have Jennifer contact me because she was out that day. True to their promise, Jennifer contacted me and offered to bring samples of the carpet I was considering for an in home consultation. Jennifer is the best!! She is so patient and sweet. She spent so much time helping me make sure I picked the perfect color scroll carpet for our master bedroom. I would highly recommend My Flooring America to everyone. I price compared with several companies and found their prices to be the best and their salespeople are awesome! I never felt pressured to buy the most costly carpet- in fact, I was recommended a less costly option for our young daughter's bedrooms that was just as nice. They seem to genuinely make their customers best interest a priority and I truly appreciated this-ESPECIALLY during this long, stressful rebuilding process. Our carpet has been installed and looks and feels awesome!! Thanks Jennifer and My Flooring America, for helping our home feel like home again!!

    Do NOT waste your money with this company. We spent an obscene amount of money in 2017 on a full…read morehome remodel and the flooring has already failed. The LVP we placed throughout the home has already begun peeling and warping despite caring for the floor as instructed. We went with this company for the 'lifetime warranty' on the products and installation and they are now not honoring the warranty. We've been given the run around for almost a year now and had multiple inspectors from the flooring manufacturer (Mannington) out to our home, only for them to lie and say the flooring experienced excessive moisture for prolonged periods and that is why it failed. That is absolutely not true and was their cop out to not stand behind their products. Run away from this place!

    EZ Floors

    EZ Floors

    (32 reviews)

    I had vinyl tile flooring installed by EZ Floor last November…read more In May of this year, there was a toilet leak, and I contacted Rudolph to request a repair. However, I did not receive any follow-up. In June, I noticed that a small, fingernail-sized piece of the vinyl tile had come off. The area appeared to have been repaired previously, but it had come off again over time. I visited the store in person on July 11 and spoke with Rudolph again to request a repair. Unfortunately, I still have not received any call or follow-up regarding the repair. I understand that issues can sometimes occur after installation, but I am very disappointed with the lack of follow-up and customer service. I hope EZ Floor will improve its post-installation service and communication with customers.

    I am very disappointed with the service I received. Communication has been extremely poor. While…read moreeverything seemed fine during the initial process, once the work was completed, getting any support became nearly impossible. I have been trying to reach Ben regarding an issue. He responded once, but despite multiple follow-up messages, I have not received any further replies. It's frustrating to be ignored when you need help after the service has already been completed. Good customer service doesn't end when the job is finished. Unfortunately, my experience has been that once they have your business, you're left on your own. I cannot recommend a company that fails to provide reliable after-service support.

    Tex Star Construction Services - contractors - Updated October 2026

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