I hired Houston Roofing and Construction to install a full roof four years ago. The roof itself…read moredoes not leak, but I can't say more than that. I will not be using them again. During the installation, they caused severe damage to my front yard, including destroying a rare and expensive Japanese maple tree. Their method of "protecting" plants was just throwing a tarp over them, which did nothing to shield them from falling shingles and tools. A three-story ladder fell on my shrubs, damaging several, and worse -- it also fell onto my brand-new AC unit, bending the top grill. Since then, the ventilator has been rotating only millimeters away from the edge on one side, at risk of scraping. On top of that, there were permit issues. It took multiple emails and calls from me -- both to the company and the permit office -- to get it straightened out. They tried to tell me that "approval of the drawings" was the same as having the permit approved, which was not true. The confusion dragged out the inspection process unnecessarily. They never offered to fix or compensate for any of the damage. Based on this experience, I cannot recommend them.

Scheduled for an estimate and never got one. Referred me to someone else who never showed. Never…read moreheard anything from anyone.

Patrick is by far one of the most knowledgeable roofers in the business. He was very easy to work…read morewith, took accountability for the quality of the roof and of his crew and was easily available when we had questions. I would have no doubt referring him to others in need of a roof and other services. The value he provides goes far beyond a roof - in his own words, you will definitely feel like a roofer after he's done. Thank you Patrick and crew for all you've done for our house and taught us on the process.

This is to update my previous review. Patrick corrected some of the issues. For the starter strips,…read moreas it is too costly to replace, we had to keep them as is. We wish they installed them correctly from the beginning, that would have been a 5-star experience. Overall, including the followup, we think we had a 4-star experience with the Dempsey team.​

In Praise of Southwestern Roofing! Old school values, fair pricing, and competence!…read moreMarch 2022 I had Southwestern Roofing and others bid on a large project to replace decayed wood and replace old, dilapidated siding with Hardy Plank, upgrade gutters to larger size, paint and caulk the outside of my 2-story house and rebuild damaged wood and siding around chimney to prevent rain leaking into that area. Southwestern was the only bidder who presented a professional folder stating all the services were available through them including manufacturer's' information for top grade material they used. It included BBB, Manufacturer's, and customer review letters -all were top notch rated for a business that has been active in our communities for decades. BBB was A+. (Other bidders were F's or unrated but with serious complaints of taking money and not completing work). They provided their in-house professional construction, gutter, painting, and general contractors assessments of damage and needed repairs for a one-page final estimate and were easy to work with details, suggestions, and options. All were pleasant, thorough, attentive, thoughtful, helpful, and extraordinarily accommodating. I felt safe when they were around with respect to me and my property. The construction began promptly on the appointed date and the teams worked tirelessly from early morning to late in the evening to complete all the work in a few days, stopping only to keep me informed of any needed changes or confirm open estimate items- items that could not be known beforehand but estimated prices were already on the estimate before work began. They all smiled frequently as they worked and seemed to really enjoy doing their work and pleasing the customer. The workers were friendly and if there was a language difficulty, they would quickly get another employee who could clarify the conversation to speak with me promptly. Before painting they power washed the whole house and driveway. Then painted first by spray and then a brushed and rolled on coat to assure good coverage. Again, the team was friendly, professional, and used quality products. They were happy to fix and or remove outdated items from the house. The painter cheerfully came back after it was completed to remove an overlooked item or two and to do some extra items we had agreed to after the initial plan. The gutter team was also prompt, professional and accomplished their installation quickly. They came back to address a small concern I had and adjusted the problem I had been concerned about. The best part for me personally was a door to the garage that stuck and was difficult to open all the time and no one had been able to fix it properly. Frank, the supervisor, personally fixed it so it opens and shut easily. It was a halleluiah! moment after years of suffering the inconvenience! Southwestern Roofing is highly recommended by me and other my senior citizen friends that I have referred to them. They are delighted with the work and the customer care they received. A 10-star rating on a 5-star scale! Happy Customer, Jean Thomas

I highly recommend SW Roofing. Gary and Julio went out of their way to repair our roof. Prompt,…read moreaffordable, knowledgeable, and friendly. Julio did an amazing repair job.

Jonathon was prompt, articulate, and professional. He completed the job quickly and with an eye to…read moredetail. He was also very reasonable with pricing. I'd definitely recommend him!

First off, I was impressed with Rise Roofing's marketing skills, we have a 3 story townhome and it…read morewas difficult to tell if we had any damage from the recent storms. Rise roofer provided a drone image of our roof and left it on our door. We were going in circles with our insurance company and so we decided to just get a quote from Rise. After comparing quotes with our neighbors, we found that Rise had the lowest quote. Since it was difficult to deal with the insurance company, let alone it would take them awhile to approve it, we decided to pay out of pocket since there were more storms in the forecast. We worked with Brad and he was AMAZING. He walked us through the insurance process as it was our first time putting in a claim and had no idea what to do. Since we decided to move forward with paying out of pocket, Brad was still communicative even after getting our business. Everyday he called us to give us a status update on the process. They replaced our roof by end of business. Brad was also onsite to make sure the job was being done. We would recommend Rise again and again, which we have... ask the 5 neighbors on our street.

I needed a total clean-out of long-neglected gutters on 2 story duplex (we live in both units) and…read morea 1 story back yard casita (a rental unit). Also needed one long downspout moved and some small spouts at the ground level repaired or added. The owner, Alejandro, gave me a detailed bid, more specific than I've seen from most gutter and landscape companies. It was a fair price - a little more than expected but within range, and it turned out to be very worth it. The gutters were full of silt/decomposed leaves and it was a hard job to get them entirely clean. The crew were knowledgeable, highly competent, and responsive to everything I said or wanted. I felt very comfortable with this company. They knew what they were doing and worked hard over several hours to get it all done to my and my husband's satisfaction. Would hire again.

Had these guys come out for a long overdue gutter cleaning as well as some minor repairs. Really…read morenice guys, did a great job! Very thorough and professional. Highly recommend them!

I definitely recommend Moss Roofing for all your roof inspection and roof installation needs. Our…read moreentire roof replacement project was perfect from the initial inspection to the roof installation, and now the new roof looks amazing. This company and its employees take customer service to a new level of excellence by cultivating a good working relationship that will exist beyond the installation of the roof. Jim Phelps, our Moss Roofing Consultant, did the initial roof inspection for hailstorm damage. Then, he advocated for us on our insurance claim, working on our behalf and in person during the insurance company's inspection, to get the claim filed super-fast. And just like that, we had our installation date set up for a few weeks later. Jim was so helpful and knowledgeable every step of the way. He went above and beyond to answer my detailed questions and to address any concerns I had. He stopped by the house more than once to show us shingle samples, show us what algae does to roofs and explain different parts of the installation process. On installation day, the Moss Roofing crew started at 6 am to prep our windows and yard with protective materials and seamlessly worked until dark to install an impeccable new roof. They cleaned up everything perfectly, including using a magnet sweeper on our yard and our neighbor's yard to dispose of hidden nails. Jim came back the next day to check the attic and do a thorough walkthrough of the premises to make sure everything was to our satisfaction. If you are even thinking about replacing your roof in the near future, call Moss Roofing. You'll be glad you did.

Called Moss Roofing to get my roof fixed due to hail damage. James stopped by and inspected the…read moreroof, and was helpful and informative in contacting insurance to initiate the claim. He also came by when the inspector came out to point out the issues he had seen. This was great service, and I appreciated that. Install day came, and they started working on the roof at 6AM in the morning (even though we were told work would not begin until 7 or 8). Obviously this woke everyone in the house up. The project manager came by about halfway through the job, and was there for only for about an hour and then left and was never seen again. This made communication very difficult. At the end of the day, the work crew left a lot of trash everywhere including a lot of nails on my driveway. But the roof looked fine overall. The reason for the 3 stars were a few issues, aside from what was written above: 1. They damaged and dented my gutters. James called a handyman to try and get it fixed, but they only made it worse because that was not their expertise. 2. They had installed one of the roof stacks incorrectly, and I had to call to get it corrected. 3. We had agreed to a certain price, and they backtracked on that a bit when it came time for payment. It wasn't much, but obviously was disappointing to deal with. Overall, there were some ups and some downs with the experience.

If there were a rating of a ZERO, they would win! Worst customer service ever! I have left 6…read moremessages over the course of 8 days for Blake and even requested to speak to the owners. Everyone is always away and will call back which never happens. Thankfully I have found a more reliable company who will gladly repair the magna latch that Fence Master installed.

This company will NOT stand by their product/contract and will demand full payment before the job…read moreis complete. This company will also come onto private property, unannounced, and remove installed products when there is an ongoing dispute about quality of installation and items, from contract, never delivered. This company also lies about their actions. If I could post audio/video, I would.

I had a great experience with Craddock roofing. They came highly recommended (by a competitor, so…read morethat's says a lot), so I had them come out for a quote. Lawson was super responsive and was able to come out fairly quickly to provide me with a quote. Once awarded, they got me on their schedule within a few days and were able to complete the job in a matter of hours. The crew did a great job and I'm very pleased with the work that was done.

They did our roof 11 years ago and did an excellent job. Worth every bit we spent and more.read more