My wife and I went to Washington Honda to look at a used vehicle we had seen listed on their…read morewebsite. From the moment we arrived, we were fortunate to have Nels Bjornson as our salesman and boy, were we impressed! Nels was such a kind, intelligent, and personable young man. He was incredibly articulate and knowledgeable throughout the entire process. He took the time to understand our situation, genuinely listened to what we were looking for, and answered all of our questions with enthusiasm and patience. It was clear that Nels takes pride in what he does and truly cares about making sure his customers have a great experience. His knowledge, professionalism, and friendly personality really stood out to us, and we couldn't have asked for a better person to help us with our vehicle purchase. I highly recommend Washington Honda, and if you're looking for a vehicle, I would absolutely recommend requesting Nels Bjornson as your salesman. He went above and beyond to make sure we were taken care of from start to finish. Great job, Nels! Thank you for making our car-buying experience such a positive one!

I visited your location after being informed by another Honda dealership that you had three of the…read morevehicles I was looking for. Upon my arrival, I was barely greeted. A sales associate told me he would be right with me, but then proceeded to help two other parties before me. I was not in a rush, but I felt ignored as a customer who was ready to purchase a vehicle that day. I could see other associates had no customers , but yet no one else could assist me After waiting for an hour, the associate told me he could not help me and had another representative, Kirk, assist with the test drive. Kirk seemed confused and bothered by the situation, so I had to explain my goals to him. I was only able to test drive one vehicle and was told I could just look at the other parked next to it, which did not help me make my decision. When I asked Kirk for the clear-cut price of the 2026 Honda CR-V EX-L AWD, he insisted on appraising my current vehicle. Although I explained that I was undecided on a trade-in and simply wanted the vehicle price, he became pushy and demanding and said rudely what difference does it make. My trade-in was appraised anyway, which I had specifically asked not to be done. Ultimately, I felt dismissed and talked down to. Kirk handed me a pricing sheet that was over $5,000 higher than other dealerships, and there was no further attempt to communicate with me or show me the other available inventory. I thanked him, shook his hand, and left. The following morning, I visited a different Honda dealership and purchased the exact vehicle I wanted, with additional features, for over $7,000 less.

Laney Simone has been doing my tires for years. He's a local guy who does good work and offers a…read morevery fair price. Always gets me in, even at the last minute when I've had a flat and need to go out of town for work. I sent a friend here and Mr. Simone was able to get a full set of tires for them on short notice. I love supporting local business, but especially when the service is so great. I can personally say Mr. Simone is a good guy who does excellent work for his customers.

Best place i have ever dealt with .. excellent service . Great products... very professional…read more. would highly recommend!!

We had a issue with our hitch on Hwy 70 and by the grace of God we pulled off the highway and found…read moreStewart's. Everyone there was so pleasant and nice. I explained what happened and I think it was the owner who came outside and checked out our tongue and hitch issue. We were directed to the garage crew of Paul, Walt and another fine gentlemen. They quickly assessed the problem and went to work. In no time we were back on the road with confidence the job was done by experts. If you ever need a trailer or RV repair go to Stewart's.

We had just gotten to the area and our heat in our 5th wheel stopped working. We called Stewart's…read moreRV and they scheduled an appointment. They sent two techs out who were on time and extremely professional. They fixed our problems (yes we had more than one) and cleaned up after themselves. The price was fair. We definitely recommend them for any repairs.

They professionally installed a front leveling kit in my vehicle and realigned the front end. The…read moreowners, Chris and Lee are super friendly and very knowledgeable, having been in business since 1974. It was a pleasure doing business with them and will continue to do so!

Just purchased a new Ford Ranger after my Great Toyota Tundra went out on me at 287,000 miles…read more Chris and Lee have been more than helpful with all my calls and questions. I had a bumper, winch and fog light install. Then I've had a Performance Cold Air Intake install as well recently. So I've been in 3 different times. These dudes rock. They told me how much, didn't have any hidden fees or charging me for extra hours. I was told it would be this much. Sometimes it would be less because it didn't take as long. I've been mostly dealing with Chris. Lee is cool too though. I just walked across the street had some really good brunch across the street. Once I had a hair cut down the street. This last time I had breakfast and came back my Ranger was done 15 mins later. Derek in the back has been awesome. I had a mouse nest in my old airbox. He was mad nice and wasn't judgmental about it. Glad I was having it removed for the new intake. But still, everyone there is super experienced and good at what they do. I will be back for more. My truck looks great. They did some amazing work under the hood and with my fog lights. They have been doing this longer than I've been alive. I recommend calling them for prices and work. They are local, it's good to support you're local business these days. I've been treated with nothing but respect with this business. Great location. I've actually saved money using them instead of a the big guys. You're not just a number. They care.

Great service good prices highly. I was stuck on the highway and they come through and I was on my…read moreway in no time

this place was absolutely incredible to us. our band van started acting really strange on the…read morehighway just outside of wheeling and i'm so glad we ended up here. they hopped in our van and started diagnosing it immediately and in under 2 hours we were back on the road and for a small price. we are lucky that the repair was just a sensor needing replaced but these guys were so awesome helpful and friendly to us. can't recommend this shop enough!

We we were driving on route 70 from Ohio to Virginia on Saturday 7/11/20 in the afternoon and we…read morewere VERY fortunate my Nissan decided to have issues right there. I called Straub as they showed up on google maps 0.2miles from where we stopped and on a Saturday they were more than happy to help out. After quickly diagnosing and less than 2 hours, we were able to be on our way. The receptionist and mechanic on duty were very professional and fixed the problem. Thank you, Straub Nissan!!

I bought my 2017 Rouge Sport SUV 53,000 miles ( my dad bought this for me Brand New 2wks before he…read morepassed at 78 cancer & we bought All OUR SUV'S & cars my entire family fpr over 30yrs)..SO tje Engine Light comes on No Warnings at all. So ( as long as I had my 2017 Rouge Sport SUV as soon as a Light comes on I have Always taken it up rt. AWAY--So , They it was nothing..I had my Rouge up there to Straub Nissan so many times ppl actually thought I worked there. 2 days later Light on again Took it back to Straub Nissan Highlands, WV (this has beem going on * on. So , my. RADIATOR FAN CRACKED THOUSANDS * THOUSANDS of Complaints since 2013 NISSAN * ALL DEALERSHIPS KNEW THE RADIATOR FANS that CRACKED & CAN CAUSE ENGINE FAILURE DUE TO FAULTY PARTS MEANING THEY WERE ALL PLASTIC NEVER SHOUDL OF BEEN USED. Straub Nissan Highlands, WV DID NOTHING . SO, I paid to get the RADIATOR FAN FIXED $ 1,7000.00 . Wasn't 2 Days Light Back On it went rt back up to Straub Nissan the guy checked it All Out *Said, " Your Rouge is PERFECT" 2 DAYS LATER THE ENGINE BLEW -UP---I told them my Dad bought me thos car Jerry sold it to him Jerry is Awesome--* Thats the ONLY thing I have left of my Dad I could still smell his Old Spice. My Mom 84 cancer she can't drive anymore & we are down to 1 SUV & I have to get her to her Cancer Treatment CHEMO RADIATION on time No Days can be skipped. (I EVEN had my Rouge Towed to Straub Nissan)----Now I Don't have a Vehicle . . they were so " IGNORANT " & said " sorry I know this is a difficult time for you (well when it happens to you it will be different ) A older lady told me to get away from Straub Nissan Highlands, WV I didn't listen. Straub Nissan NEVER OFFEREDE A DISCOUNT ON A BRAND NEW SUV... I CAN'T TY ENOUGH STRAUB NISSAN YOUR CUSTOMER SERVICE SUXXX. So. My Mother 84 who has Cancer Never made it to her CHEMO RADIATION. SHE'S MY MOTHER

Great company and tremendous quality of window tint. Completed many cars for my family.read more