They're very helpful, friendly, non judgemental and professional. Tools are abundant and place is…read moresuper clean and spacious. Policies are very clear on their website. I hope they are able to expand even more soon, places like this are needed everywhere!

I have been to both the Seattle and Everett locations and the overall experience for basic work was…read moregood. Staff in Seattle was friendly and very helpful. Staff in Everett was hard to locate and some tools were missing from the tool box. A bit aggravating when you're on a time limit because you end up standing there looking for help and wasting time. It seems that customers in Everett go from station to station and help themselves to what they need. Lighting is a bit of a problem, especially in Seattle. I strongly suggest bringing your own headlamp and / or lamp so you can see what you are doing. The lamp provided was hardly adequate. Other than that, it's a great place to do your own work at a reasonable rate.

I had a warranty issue on a battery that was just under two years old. Alan and the lady in the…read moreoffice, whose name I did not get really took care of me and were able to get the replacement battery the next day. Even offered to test my alternator and try to determine what could've caused it to fail, which I will be driving it back in once I installed the battery. Absolutely great customer servicefrom some super people! I would highly recommend if you're looking for professionals, to go to this NAPA store.

Pros: I was greeted right away and the dudes working here were nice, appeared to be very…read moreknowledgeable and tried to be helpful. Cons: However, I just made a special trip to find a Napa auto parts store to purchase a gift card for my brother's Christmas present--and none of their THREE employees knew how to load one with the computers. So nevermind I guess? Can't believe these obviously long-time employees haven't received training from the management on the POS system by now. Don't go here for gift cards...

I go here a bunch because they accept fleet gas cards. I see employees out keeping things clean…read morewhich is good. Their restroom facilities could use an expansion and update however. Two truckers in there in the morning can make the place unbearable to even open the door. The merchandise is plentiful and they have a pretty good food concession going. A large hot case and a short order grill. That might be why the men's restroom can be so unbearable at times.

Ok food, but a store that has anything, I mean ANYTHING, you would need on the road. I stopped to…read morecharge my EV. After a burger and 39 minutes, I was back on the road.

I had a last minute RV cancellation on another service and I called NW Adventure Rentals searching…read morefor an RV I needed in less than 30 days and they pulled through for me! I couldn't easily find their address online or their website but I emailed them and received a response within a couple hours (located in Lynwood, WA). They provided the quote within minutes of a phone call I had with one of the RV owners for the 2016 Tiffin Allegro. The cost for the RV and the value of the RV was decently fair from it being 30 days out from needing it for a 3 night rental (4 days total). Although 40% of the cost were tax & fees (prep/basic protection/rental tax/sales tax). You are able to pay in two split payments with 1st being the deposit, and 2nd being 14 days away (might be different that I needed it in less than 30 days). The RV itself was awesome and very nice for 4 people and expanded in three areas (bedroom kitchen/living room). It included camping chairs, portable propane grill, dishes/utensils, pans/pots, toilet paper, paper towels, dish cloths, trash can/bags, and so much more - honestly loved that it came with so much that the cost was worth it. We didn't have to buy so many extra things at the store. We didn't use hookups at the gorge - but with the restrooms/showers/water they provide at the gorge we never ran out in the RV, it was good enough for 3 nights! Generator usage - we ran it for about a 2-4 hours a day. We did get charged for over gen usage which I was not aware they would but we were fine with the extra cost. NW does provide a "platinum package" for fuel/ cleaning/dumping/other items, they charge by square footage of the RV. You can also opt out from different services and only itemize what you couldn't do last minute. Any additional questions I had before and during renting it, they were able to answer quickly with a phone call/text which I loved! And such quick responses! Shout out to Julie who was on call and easy to text with! And Victor for going through the RV with us when we arr NW is also perfect for Gorge Amphitheatre rentals and they also provide a wide selection of RVs just for specific events at the Gorge. Overall experience as A+++++ loved everything and such a smooth experience!

At the very start of a well anticipated dream vacation to Canada, our motorhome broke down shortly…read moreafter departure forcing us to return for mechanical repairs. To salvage our vacation we were lucky to find a company that came to our rescue. NW Adventures and could rent us a motorhome replacement last minute. They were quick to respond and Julie was a model of proficiency to help us on our way. We rented a 24FT Four Winds. It had everything we needed and a great layout. The entire staff was great, and no trick gotcha hidden fees in that fine print you don't catch. During our trip Julie was readily available for any questions we had while in the far north. While all components worked, this motorhome was built during Covid and it was clear quality and workmanship had taken a hit. Regardless, that's not anything to do with NW Adventures and they have quite a variety of equipment to choose from. I would rent from them again in an instant.

This place has really gone down hill…read more Selection is way down and prices are way up! Worst of all the staff is ridiculously rude and creepy!

I shopped here since they opened, even though their prices are considerably higher than other local…read morestores...the staff is generally cool, especially Dom. So after buying a new cartridge this week that had no standard tip, i called the store back and was told by the staff that sold it to me that it was a brand new product and to bring it back with receipt and packaging for an exchange. I went back the next day and was told by the staff that this was a newer type of cartridge that was open at the top and came with a rubber cap (gasworks). I wasn't comfortable with it, and being I hadn't used it and had driven back to their store, I would expect to be afforded an exchange for a cartridge I was familiar with. I explained since the staff who sold it to me didn't know about the difference, I wasn't able to use it at the party I bought it for because I was under the assumption it was possibly dangerous. Long story short, the three staff wanted to get into a "we are right/you're wrong" argument and had me wait for the manager telling me they would not switch it out. When the manager arrived, she also wanted to continue to tell me how they were right and I was wrong. She wasn't interested in making it right, total attitude and no accountability for selling a different product and not informing the customer. She didn't care that I was upset for the inconvenience, just how it would affect her store (she said she would have to return it to the vendor....duh that's your job...) She told me to take my business to another store. Maybe it's because it's New Years and they are unhappy to be working, but I won't ever shop their again. Too many reasonable places that understand that occasionally a customer will have an issue and don't make it personal. Good luck to your Raiders, a lot of parallels to this store.

We have been in this store many times and have always been helped quickly and with good knowledge…read more The young man who helped us find a part one of our trips took extra time to explain and asked important questions to make sure we bought the right part. He really knew what he was doing. The staff was friendly and helpful. I will, and do, use this store often. Great job!

I am a Businessman and have been for over 40 years and I have never been treated so…read moreunprofessionally and discourteously as I have been over the last few years at O'Reilly Auto Parts. Complained to Corporate numerous times with no result and no call back. Spending thousands of dollars as I have a fleet account. But I had the audacity to complain to corporate. It was convenient to go their but now I'm done with O'reilly's totally, Cheaper at other stores.. shop around. These guys think their the only game in town and they act like it. Time to show them who's boss .... The Customer

My experience has been positive. Denise, the manager, is open-minded and the owner is fair and…read morehonorable. I would trust my car to Dick's Towing again.

Avoid this Towing Company at all costs!!! They have outrageous pricing and charge for any/all they…read morecan.

I contacted East to West with a request for a 100 hour supercharger scheduled maintenance for my…read more2008 Sea Doo RXP-X 255. Having had to chase down my previous mechanic in order to get his attention and any sort of work done on my toys, it was a breath of fresh air to be welcomed with professionalism from the very first attempt at contacting this business. All of my questions were answered thoroughly, communication was timely and consistent, the schedule was adhered to, and I ultimately have the little water rocket back on the waves. Being a somewhat mechanically minded individual, it was also nice to be able to see the well used parts which were replaced during the recommended service interval for this extremely high output setup. A full discussion was also offered recapping the work and the outcome. All around, this was an exceedingly top notch experience in an industry which can oftentimes be cumbersome and frustrating to deal with. I can and will highly recommend this growing local business right here in Lake Stevens. I tip my hat to a job well done!

Quality service and craftsmanship. Got me fixed up quickly at a great price. Would recommend to…read moreanyone for boat repairs!