Very poor customer service. I tried calling for a tow and there was no answer, which shouldn't have…read morebeen a problem; however, when my call was returned, I did not recognize the number at first and the person refused to identify who he was, he only told me to stop calling. Strange way to address potential customers.

The WORST! Declined to assist an 86yo couple because they do not have a cell phone. As if they cant…read morepay cash or credit card for the services! Absolute bull! Guy that answered the phone hung up saying "tough luck" at 9pm. Beyond RUDE!!! What REAL business are you to not be able to accept payment at time of service? Sounds like a SCAM!! 24hrs service advertised but cant take a 1 minute phone call.

I've been good for several appointments for reasons over the years…read more Came today for an oil change 1.25 hours later- Where's my car js

Have used them many times for tire repair/replacement…read more Great place. Fair in pricing. I ordered my tires online and had them shipped to New Day.

I have a 1973 Volkswagen 23 window Samba van for my business and the gentleman handled her with…read morewhite glove treatment. He acted like it was his own. Five stars and highly recommend !!!

If I could give them 6 stars I would. Danny arrived promptly…read moreafter calling a few other tow truck businesses for my daughter's disabled vehicle. We discussed different options on where to tow my daughter's vehicle. He delivered the vehicle to the agreed upon destination and a very reasonable price. Even followed up with me to ensure that we were satisfied with the service. Thanks again Danny, my daughter and I truly appreciate your professionalism and great service!

We had a blowout on the very busy and narrow shoulder on Alligator Alley in our RV…read more We rolled the dice and called Charlie's emergency tire company. An amazing young man called us right back and figured out our situation. He came as quickly as he could which was not easy as there are very few turn arounds on AA. With the help of the Road Ranger ( who was also incredibly helpful), he took the tire off, switched tires for us to safety drive to the tire shop where he finished the job. I can't say enough about Charles, his expertise, friendly and helpful attitude, he turned a bad day into a palpable one. Thank you Charles for everything!!

I recently injured my non driving foot and am in a boot and brace. My front driving tire blew on…read moreI-75 while I was driving home. Since I am not from Naples, I had no knowledge whom to call. After calling four tire shops, Charlie's Emergency Tire Repair came out, took my damaged tire and the spare tire off my car. Drove to their shop and mounted my spare tire on my rim. They brought it back and remounted the spare tire and rim on my car. Not only is it balanced and aligned, they came back again and released my parking break for me and did a final inspection on the remaining three tires. I am very impressed with their service and felt completely safe while they fixed my tire. If you are an ADA person or have cancer and cannot help yourself with tire changes. I highly recommend Charlie's Emergency Repair Service! I definitely received red carpet concierge service!

Awesome guys! Probably the only shop in the area who operates 24/7…read moreI was driving my car from Miami to Tampa, suddenly one of my tires started loosing air. Apparently, the tire had nail a nail in it, luckily these guys were nearby in the area and they kindly patched up the tire, although they are specialized in trucks and normally don't deal with cars. It saved my night, thanks a lot!

Trust worthy family owned and operated business. High quality and honest work. You can rely on…read moreEmpire road service to come through for you as they did for me.

No matter what insane situation I find myself in, Art is always there to save me. Whether he's…read moresqueezing me in for a last second appointment, working late into the night to get my vehicle back to me on time, or letting me stop by when I call him day of, hes always available. He has never once overcharged me, and always gone the extra mile. I will undoubtedly always come back to his shop.

Art was extremely helpful and very honest to work with. He was able to help us out right away and…read moretook care of everything quickly and charged us fairly. Thank you Art!

First time using a mobile tire service and what a pleasant surprise. Called about replacing 4…read moretrailer tires and he came to change the tires within 24 hours even though I was in no rush. I truly think if it was an emergency, he would have been here soon after calling. Very professional and pleasant to talk to. Answered all the questions I had and was not in a rush. Will definitely use this company again for all my tire needs.

Sunday morning and I just went here to have a slow leak looked at. Zachary took great care of the…read moreproblem and was able to make the repair. He we very nice to do business with. I would go back!

After a less than desirable experience ar the location in Grande Oaks shopping center, I called…read moreand spoke with Nancy. She offered assistance and I drove right over. Having a tire ready to go flat first thing in the morning is not a fun thing. Nancy told me it would be 45 min to an hour to get me in. I was in and out in less than an hour! Her team was professional and quick. Plus, she didn't charge me for patching my tire! I will definitely go see her from now on!

Just wanted to say thanks for fixing up the damaged panel on my Tucson after Iran over the tire…read moretread from a big truck! Wire ties and a few holes drilled and I'm fixed! Appreciate the " no charges" but glad Jesus mentioned a tip for the young ung mechanic. I think this Tires Choice store is a good bet you need service! 4/10/2026

Really strange. Had them remove a stew and plug the tire. When we got in to leave the glove box…read morehad been removed from the dash. Got home and put the glove box back in then realized someone had stolen my leatherman knife. Too late to rectify . Don't recommend getting service at that location.