I'm new to Santa Fe, and a friend, who is a longtime resident, recommended this dealership to me,…read moreand I'm glad she did, because I tried this place out and it's great. Excellent, efficient, courteous, and helpful service--across the board. The technician who checked me in figured out a way to save me money (always a plus!), and I waited for my car in a very pleasant area. Honestly, I don't know how this experience could have been improved upon, and I look forward to being a regular customer. Highly recommend!

They did a great job of getting me the new car I wanted, with the features and colors I wanted…read more There was no pressure, no upselling, no flim flam. I had questions about maintenance and one of their very astute technicians was happy to have an in depth conversation with me over the phone, explaining the engineering behind my questions. The popular model I chose took some time to arrive from the factory, but the wait was well worth it. During that wait, when questions came up, I received enthusiastic assistance from several other members of the sales staff, even though I was another salesperson's customer.

Amazing family owned business! My nissan rogue broke down while traveling through, they sold me a…read moreused subaru in great condition and was in and out very fast! Kate and Zach rock!

Great place. i have had my honda fit car for close to a year and it was such an easy and wise…read morepurchase. Eddie is awesome and soon i will return for oil change. GLC well deserves the high ratings and highly recommend great little cars.

Went to their competitors by mistake a couple of weeks ago, but luckily I had nothing done…read more These guys are excellent. Transparent, fair pricing. Expertise. No drama. Got a pretty important part ordered fast, then installed for me in less than 30 minutes. My vintage automobile is now running beautifully. I will keep my car with these guys for the life of the vehicle.

Best service I have ever had, including every dealership…read more Prompt on their work, and stand by their service.

My dad recently moved into a retirement community, and doesn't have the need to drive as much. My…read moremom has her license and it's not a difficult town to find an Uber in. In addition to this he lost his sight in one eye, so he really really really doesn't need to be behind the wheel. Unfortunately he has been super reluctant to give up driving as it feels like he's giving up his freedom. I respect that but the fact remains that for everybody's safety it was just time. So when he finally admitted that he knew he shouldn't be driving I took the ball and ran like hell. I called up the dealership to discuss terminating the lease on his vehicle. He was reluctant to give up driving so I was willing to do the work for him to make it a smooth hand off. I anticipated, and in fact expected pushback from them regarding ending the the lease early but after explaining the situation they were completely understanding and worked with us. I know it's weird giving a dealership five stars to take a car back, but as much as they want to sell cars, dealing with people who have a heart and understand when it's time to get somebody out from behind the wheel for their own good and putting their clients needs before profits is amazingly human of them and greatly appreciated! Lexus of Santa Fe will sell or lease you a wonderful vehicle if you want, but more to the point they actually care about your safety above everything else. The team here went above and beyond what I expected to find at a dealership and my entire family thanks you from the bottom of our hearts as we no longer have to worry about him hurting somebody while driving when he shouldn't have been.

This review commends Lexus of Santa Fe for their sales team. We just bought a NX450h+ (hybrid…read moreelectric) and the assistance from Chris Ortega (Client Advisor) was great. Even though there was an expected wait for the custom-built car to arrive from the factory, when it arrived Chris worked hard to get it to us promptly. He brokered a very fair trade-in for our old car and offered us attractive financing options, including a special lease that saved us $7,500! We couldn't be happier.

For many years Jim and his son Jim have done a great job on my vehicles. Recently, they…read moreaccommodated a repair (rear seal oil leak) I needed on my Honda Pilot before my trip to Mexico. I really appreciated them doing this work on a really short time frame. Great job guys to you and your mechanics. Mike Garcia, Santa Fe, NM

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

Seemed to be straight shooters…read more The facility was very clean and the place looked to be very organized.

Analysis of needed repairs inc. Alignment. They were very focused .did a thorough review and didn't…read morefind anything! I like their honesty. Four stars!!

I'm sure this shop is good at the basics, but my experience with my Jetta was an absolute fail…read more After a friend and longtime customer raved about the quick and thorough service, I thought I'd give them a try. I was going to go to the dealer because it was a bit more complicated issue - the EPC light. But the owner assured me she could check this for me. She told me to have my car there the next morning by 9:00am and they'd check it out. Almost two days passed without any info regarding my car. I made 4 or 5 calls to inquire, each time the person that answered said he'd check with the owner and call me back. No call back ever happened. Finally, late afternoon the second day I called again, got the owner who said she was just getting ready to call me(?!). She said she "ran the codes" and the car needed spark plugs, an oil change, new coil and an oil separator. Not really what I had read were common issues when the EPC light comes on... So with this quote, I was concerned; I had recently had the spark plugs replaced and my oil changed. She admittedly didn't even check the oil in this diagnostic appointment for which I was charged nearly $100. And to boot she kept saying "ESP" light, instead of "EPC." It was even in the written quote. Didn't make me feel very confident that 1) they would be able to address the EPC light issue and 2) they really knew what my car needed when two items had recently been done (plus she didn't even check my oil). She quoted me something over a $1,000 to do this work. I told her I needed my car (I never expected to not have transportation for two days) and I would get back to her at which point I had to pay a diagnostic fee for something done hastily upon my 4th or 5th call and wasn't even accurate. Thank goodness I rescheduled my previous appointment with the dealership. They looked at my car, called me within an hour and it turned out it was my cooling fan, it had broken causing the car to not be able to cool and thus making the EPC light come on. I paid little more at the dealer than the crazy erroneous quote from Autocare 2000. I think they didn't know what the problem was and decided to just throw out the most basic common issues hoping that would bandaid the problem. I tell you this so you think twice before going there if it's something more complicated, because chances are you'll have to pay for something that's not even the problem and then pay again to actually fix the issue elsewhere.

Went in for an oil change and a quote to her sway bar like replaced. Everyone that I spoke to was…read morefriendly and knowledgeable. Both services were taken care of the same day in a reasonable amount of time. Very happy with the price for the services provided.

I had a run flat go bad on me and my wife and I had just moved here to Santa Fe…read more Trevor and his team took great care of me. The tire was under warranty and they turned it around for me in no time. Great Job!

X3 dropped off for recall and the vehicle sat there one week. No loaner. Vehicle had been…read moreserviced one week prior at a different company and in excellent shape and now the vehicle is having major problems and needs $2500 worth of work. Told parts were switched out. Very disappointed in dishonest business.