RENT AT YOUR OWN RISK!! MUST READ!!
Months before the event we were going to, we booked a camper (bunkhouse) that would accommodate everyone so that they would have their own bed. Now I am a tall guy and expressed this to Mike and he said he had a bunkhouse that we would be great for me. A few weeks before the event, I attempted to contact Mike or Renee to find out what time the camper would be delivered with no such luck of a response. I continued to try every day until he finally answered (a week later). He had an excuse after excuse on why they have not returned phone calls or texts. Me being the understanding person that I am gave him the benefit of the doubt. He then stated that due to my size, he had a toy hauler that would accommodate me and everyone in my group and that he would send pictures and proceeded to email me the agreement for the security deposit. I signed the security deposit agreement with my card information and sent it back to them. I waited for pictures that never came. I proceeded to call and text again with no luck AGAIN. It is now the day of the event with no communication and us worrying about what the camper will look like or if we would even get a camper at all I Finally I received a phone call from the driver that was delivering campers and said he was about to pull up into our campsite. This camper was about 20 years old (literally), only 2 beds, dust that was about an inch thick, had insects crawling all over the place, spiderwebs, the air conditioning didn't work, the shower leaked, and it smelled of mildew. I immediately call Mike and he answered (which was shocking). As I expressed my disappointment, he let me know that was all he had. He let me know that a corporate company had rented a bunch of his campers for the same event and that he ran out, so he had to call his friend to use his camper. Please keep in mind that there was not a couch or a table that turned into a bed. Just 2 beds and a recliner. Mike then said he would bring me a mattress to lay on the floor in the back. This was already unprofessional as it was but what choice did we have? We didn't have an option but to stay in the camper, so we had to double up in the bed as well as someone sleep on the floor. After the event was over, I messaged Mike to see what he would do to possibly make things right. He apologized again and stated that he would give a $250.00 credit and if we rented from him next year, he would give me 15% off. I thanked him for making it right and would see him next year. It has now been 25 days. I have not received the security deposit, the credit that was agreed on, and Mike hasn't answered my calls or texts any longer. STAY AWAY FROM THIS SCAM ARTIST! read more