have been shopping at your Victoria road store for many years, have always found good value, but of…read morerecent months, it would appear things are as good, shelves half empty, badly layed out, shortage of staff etc, and most recently you've gone to more self service sections, something a lot of people my age, definitely do not like. in addition to this, now that the upper floor car park is completed, will the car parking restrictions be still 2hrs, or might you consider extending it to 3hrs, there by giving us the time to use the cafe for lunch or snack ? I await your favourable reply. yours, a concerned shopper.

Love this Sainsbury's store. It's easily the best supermarket in Darlington. I get most of my…read moreshopping and diesel from here while collecting nectar points on both. Very friendly staff. Only gripe is when it rains there's a lot of leaks towards the entrance. Sort it out Sainsburys!

Having shopped at the other big food store for a long time I decided to give asda a go. I can say…read morethat I prefere this store. More bargins in the areas I need to shop in. Free parking & trollys that's also a bonus.

i love sainsburys, and i collect nectar points too, nice…read morebig spacious supermarket with plenty of parking spaces alothough can be a bit on pricey side for certain things nad as apposed cheaper supermarket like asds and tescobut i still love shopping there as they have some different types of things as to other supermarkets!

Small M & S store. It has a small cafe & a public toilet to the rear of the shop which is well…read morehidden. I didn't know it was there until being told by a friend who works there. Parking lot at the front but gets pretty busy so better to park next door in the massive Tesco one & walk over. Works well situated where it is, near to some other big name stores & holds its own. £10 meal deal works for me.

Good store Morrison sell the best grapes candy pop and sable black grapes nice lemon grass for my…read moregreen tea my just introduced me to your good earth tea range at £3.50 a box with many exotic flavours I'm loving the pear one fantastic with honey lemon/lime ginger

Don't try to return faulty goods without receipt. Would not refund £1.58 for faulty bin bags!…read moreBought these weeks ago and placed in my store cupboard. On opening now find faulty perforations making use impossible Obviously don't keep receipts for these items for weeks! Told in very abrupt manner I could chose something else in store but can't have cash..had a hospital appointment so couldn't exchange today! Now I need to take another bus another day if I want reimbursed.I am 76 years old and have been a loyal customer since the store was Safeways. Having recently moved here from Scotland I cannot believe the difference in customer services . Much can be learned from the civility and services in Arbroath. Much can be improved in the cafe supplying the afternoon scone tea offer as advertised....although cafe staff are very polite .

Not a huge store but has all the essential frozen stuff & next to Aldi. Plenty of parking at the…read morefront & side.