We required emergency service for our home. We were having power surges at the house and one of the power surge protector in our bedroom burnt up and the whole bedroom was full of smoke. All our surge protectors were blown. I had to call 911 fire and then the city of Ocoee building inspector came out. They told me to contact an electrical company, and I called Territo Electric. They were so kind as to send someone out immediately. They all concurred that it was on Duke Energy. We were so fortunate to have gone unscathed and not lose any appliances. Thank you Territo Electric and Barry Johnson, the technician. They ended up having to turn our power off until Duke Energy arrived. read more