Man the customer service here was rude. I've been in before and they do bare minimum by acknowledging you but I feel like they're very judgmental if you don't look/dress a certain way.
This particular occasion I needed a bathing suit last minute. It's very pricey here and quality is questionable but it was convenient otherwise I'd never spend my money here. I came in, both sales ladies said hi and one came over to offer help if needed. I said thank you and smiled.
After I found a suitable bikini, I went to check out. Maria Teresa, the one who offered help, also rang me up. I noticed a sign stating discount for Marriott members so I asked if this would apply to my purchase (sign says exclusions apply). With a smirk she said "of course it does, that's why it's there." I was like yikes! So, whatever, I called my husband to get his Marriott number and he said do you just need to see my number and she responds something to the effect of: yes, obviously.
We were just so confounded by her attitude of disdain for us. We were very nice, store has zero customers and even my friend was like she was rude for no reason, we don't need this negativity on our vacation.
So basically, they're useful for last minute needs but just unnecessarily rude customer service. read more