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Terrence E Liu, MD

4.5 (45 reviews)
Open 8:00 am - 5:00 pm

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10 years ago

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11 years ago

Dr. Liu really takes his time to answer all the questions and concerns, he's always busy but he never rushes you out.

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Are either of the doctors going to credentialed to accept HealthNet EnhancedCare PPO insurance?

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Review Highlights - Terrence E Liu, MD

Liu has kept in constant communication with my child's Neuro docs and is always up to date on everything my child needs.

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Providence - Chino Hills

Providence - Chino Hills

4.5(20 reviews)
0.5 mi

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

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Providence - Chino Hills
Providence - Chino Hills
Providence - Chino Hills

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Chino Hills Pediatrics

Chino Hills Pediatrics

3.8(6 reviews)
4.3 mi

Nice try, but we'll pass. I don't want to write any disparaging comments, but I do want to let any…read moreparents looking for a pediatrician to consider a few points on why Chino Hills Pediatrics didn't work for us. 1. The onboarding was convoluted and very disorganized. It was cumbersome as a new dad trying to do this all myself bc my wife was at home on bed rest. 2. The Dr. didn't listen to me on why we were there. Instead, he tried showing me a video of Jennifer Lopez talking about vaccines. Yes, he was pushing the importance of vaccines on me even though my son was 3 days old. I'm not anti-vax, just there to get his heart murmur checked. 3. The answers the Dr. did give were not to me, but to his assistant. I literally had to stop him and ask him to direct what he was saying to me. 4. Ultimately, the Dr.'s methods were "interesting" and not a fit for us. We found a pediatrician out in Temecula that we're willing to drive an hour for. Worth it!! The two stars are for the office staff that was trying and bc it's in a medical plaza...I think. I think the Dr. has some knowledge and experience for sure, but it just wasn't a good fit for communicating with me. Anyways, best wishes to you!

Dr. Del la Merced has been my childrens primary doctor all his life! My son is 15 now and i also…read morehave a 7 year old. I trust in his care, he and Michelle are personable and take their time when we are in office; they truly care for their patients. Angela has been there as long as i can remember and is great with coordinating care. I can be stressed out calling about my son being sick and she will get me an appointment asap and/or consult with the dr. I felt i needed to stop by and leave a review since i know there has been some changes and office change as well. But all is good. Thank you chino hills pediatrics! :)

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Terrence E Liu, MD - pediatricians - Updated May 2026

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