1. Terrassa Luxury Apartments

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Saint Augustine, FL

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Terrassa Luxury Apartments

3.0 (2 reviews)
Open • 10:00 am - 5:00 pm
Updated 1 month ago

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Isla Antigua Apartments - Isla Antigua Apartments

Isla Antigua Apartments

(5 reviews)

I love the antigua! Beautiful dock, poolside, and friendly employees and community! Even fire pits…read moreand a pool table available for use! Love my home

this was the WORST management I have ever dealt with in my entire life…read more Due to family and work issues, we had to immediately break our lease so that we could move back home and handle them. We asked them EXACTLY how much it would cost to break our lease and they told us a certain amount that we would have to pay and then proceeded to say that we were getting our security deposit and prorated rent back. I clarified on MULTIPLE occasions so that no random expenses would come up after we had left the apartment that the amount they told us was the ONLY amount we would have to pay. Come to find out one month after we left there was an addendum they forgot to mention. So not only are we NOT getting our prorated rent and security deposit back... but we have to pay an additional $2685 because of the discount we got when we moved in. On top of this, they tried to charge me an extra $200 for extra pool wristbands that we never received, and I tried to inform the property manager, Allison, that I had not received these and instead of checking to see if that was true she passive-aggressively kept telling me she was certain she gave them to us. Got a text from her 2 hours later saying she found them in her drawer. Totally unprofessional and borderline scammers. If you are in the area PLEASE consider living somewhere else. Getting your security deposit back is pretty much like a 1% chance. One of our neighbors got charged for pee stains under the carpets they tore up when they never even had a dog living there.

Seaside Villas Apartments

Seaside Villas Apartments

(21 reviews)

Love it here! Close to the beach, the staff is very helpful! They can't help that there were other…read morepeople before them who didn't help. Since I've been here, the staff has turned things around! We finally got the parking lot redone after so many years! The grounds look great, and I'm finally proud to call this place my home. I see the other reviews from the sad and pathetic ex-neighbors (I hope they are exes) and I'm willing to bet that they expected the new staff to look into a crystal ball from the past to determine their current needs, instead of being responsible adults and reporting them. I feel bad for the team there who has to deal with those idiotic adult brats. But as for me and my family, we love it here!

I took very good care of my apartment when I lived here. I didn't receive an exit walk through…read morebecause the property manager was on vacation that entire week and didn't have another take over her duties. When I didn't hear from the current property manager after 30 days of moving out, I contacted her via email regarding my security deposit. (Get everything in writing!) She said my letter was returned to her (but this wasn't true because I had a forwarding address). Also, if the management company is to keep any part of your security deposit, Florida law states it must be sent certified mail (which it wasn't as I requested a copy of the envelope she sent and she wouldn't provide it). The property manager then emailed me a "report" which stated the kitchen and bathroom cabinets had been painted. Really?! Why would anyone spend money and time to do this? I certainly did not! What she didn't know was that I had proof (date stamped photos) of the apartment before I moved in showing the cabinets were already painted! I stated this was unacceptable and that I wanted my security deposit back. She wrote it would take time as the check comes from corporate, however, if she hadn't made ALL these mistakes, I would have had my security deposit returned by now. I have requested her corporate contact to no avail. It has been 3 months and counting. I see that others have had issues as well trying to get their security deposit returned to them. I'm wondering if she does this to most tenants? There are other reviews on another site stating others not receiving their security deposit as well. Oh, and perhaps issues don't get taken care of correctly because the property manager also owns a realty company and tries to work both jobs simultaneously. It seems both are lacking somewhat. Perhaps she should focus on one job and do it correctly.

Coastal Realty & Property Management - Bottom of door splintering

Coastal Realty & Property Management

(24 reviews)

Coastal Realty literally saved our vacation! We originally book a week through an online site,…read morerenting a condo from an individual. When we checked in, we immediately smelled stale heavy smoke. A complete deal breaker for this family of non-smokers! The condo was listed as non-smoking but clearly had been smoked in A LOT. After contacting the owner, we were fully refunded, but had nowhere to go. With a car full of groceries just purchased on the way in town, we reached out to Coastal Realty with a desperate cry for help. Patty's soothing, kind, and professional voice told us to come to her office, and she would find us a place to stay. She let us go visit a couple of places that were good options but not exactly what we were looking for. But she didn't stop there. She made a call to another C. R. associate who told us to come to her office. Already knowing our back story, she said she had the perfect place for us. She walked us into a recently remodeled condo that was gorgeous!! It was better than we could have imagined, especially considering it was 4:30 on a Wednesday afternoon. We are so thankful for the extra effort and professional treatment we received from 3 agents at Coastal Realty. They all went above and beyond their call of duty. Patty for getting the ball rolling, Peyton for getting us into a beautiful condo, and for Dee getting our WiFi issues resolved!! I learned my lesson, and from now on I will not hesitate to recommend and use Coastal Realty.

Coastal fired our condominium association. The reason was "interference " as we wanted to draft our…read moreown budget, have a say in the hiring and firing of maintenance personnel, and generally have a hand on what was being done with our property. Financial statements were always late, several times the association credit card was not paid, did not follow up on overcharges by the waste company, etc. in addition, several times the posting of notices of upcoming meetings was not done. in the end, the last month they basically didn't care much.

Terrassa Luxury Apartments - apartments - Updated October 2026

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