I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

I had a ring repaired. The jeweler is excellent! He is very knowledgeable and reasonable.read more

My experience at Milan's Jewelry was more than I expected. Milan is genuine, knowledgeable, and a…read moretrue master of his craft. Highly recommend.

I went and got my ring reset and want to show the difference. The left side is how Ware' set my…read morediamonds and the right is a new jewlers. You can clearly see the gaps under the main diamond.

The worst service we have ever received! We dropped off my wedding band to have a stone replaced…read moreand were told 3 to 5 days. On day 5 I received a text starting they had ordered the wrong size diamond and it would be another 3 to 5 days. I was without my ring for more than two weeks. I then needed a stone for my engagement ring I brought it in they measured it and said they would let me know when it arrived. I texted to inquire about it because no one ever answers the phone and was told it was not in yet and they would let me know when it was. I inquired again 5 days later and via text was told it was never even ordered and I'd need to come back in to have it measured again. I did so and was told when it came in they would contact me and would not charge me for the setting just the stone and would have it back to me in 2 to 3 days. I text in three days to see if it was ready and was told the jeweler was on vacation and would not even be back for 10 days! I went in to get my ring back and the young man was as unapologetic as he has been the entire time! This was disgraceful! I'm from a family business and I would never represent my family this way! No sir it was not in anyway outside of your normal procedure to order a stone for a ring not left with you! And you were totally fine with it. You were to notify me when it arrived and 10 days later when I followed ip your employee LIED stating it had been ordered and I would be noticed when it was received! I'm happy to post the text message acknowledging that fact! I did YOU a favor giving you one more chance to fix your multiple errors in handling this and AGAIN you blew it! You stated you would have my ring back to me in 2 to 3 days then when I inquired as usual because no one ever followed up I was told my ETA was 10 days! I have that text as well! You are stuck with a stone because your staff is completely incompetent! I wanted to do business with you! Your response is just another representation of your poor character!

We began our journey with Diamond Bay over 6 years ago at Silver City when Monica custom designed a…read more50th anniversary diamond ring. We love it. Recently my sentimental self-wind Seiko watch of 17 years (which I purchased in Singapore) had two issues. After some unfortunate major water damage, George cleaned it up and got it running smoothly. Just today I had another minor glitch and it was repaired in a day. We love the bright inviting store as well as the welcoming, friendly, and caring staff. Make Diamond Bay your personal jewelers.....folks you can trust.

The best customer service and experience I've had with these fine gentlemen. I'd give them 10…read morestars if I could!

We purchased some earrings this very morning with Darren providing excellent assistance. We…read morerecommend that you don't purchase any quality jewelry until you see what may be had at Jess Jewlers.

Once again, Darren provided me with excellent service, and quality craftsmanship for another great…read morepurchase. This time he created (3) pairs of identical diamond stud earrings for my loving Granddaughters for Christmas. Our Christmas came early all (3) Granddaughter's left smiling including showing off their very first pair of real diamond earrings to everyone!! I'm a happy Nana. Again, another great experience and quality purchase from Jess Jewelers in Bradenton, Fl. I highly recommend working with Darren!

Dealing with Gold and Diamond Source was actually a pleasure. The person we dealt with was Aleksa,…read morehe went out of his way to accommodate our needs on what we wanted to purchase and helped us even when he was off from work. In this day and age you don't see that kind of personal service anymore but you can get at the Gold and Diamond Source very pleased with what we purchased and the service.

Went in to look for wedding bands as well as trade in some gold. My family has been going to them…read morefor just about 18 years now... loved the service. Now it is my time to be a loyal customer too. We got the store manager Pat as that's who my family loves dealing with and as always, he went above and beyond. He looked at my engagement ring and knew right away what style I'd like and would look well with it. My fiancé also found a great ring too for a decent price. Thanks to Pat and team, we now have our wedding bands & are so thankful to the team for their help. Thank you G&D!

I brought my mom's talking watch in to see if they could put on a new watch band I already had…read morepurchased from somewhere else because it was softer on her skin. The young lady greeted me with a smile and was so very helpful and changed it in seconds. I was so surprised that the band I bought actually worked on the watch and she didn't charge me. Awesome customer service and I'll be back and highly recommend them.

A great jewelry store. I've had rings resized, and today I brought in a necklace that needed a…read moreloop on the end replaced- fixed in less than five minutes and they wouldn't charge me. Terrific customer service, highly recommended!

I went into this store today with a few loose stones I had received in the mail, looking to…read morepossibly get them set. The owner was super helpful in identifying which were real, and also looking at a pair of cufflinks I had that I thought were likely glass (they were). They have a huge number of reasonably priced stunning pieces, definitely worth coming in if you're looking for something unique but not Tiffany's expensive. Waiting on a quote for my work, but even if I don't use this shop they are definitely top rate.

Nice small owned jewelry store. They are very friendly and helpful. I trust the employees. I…read morehave taken multiple watches in for repair and they have gotten them working again

I can't say enough good things about the employees of Bartlett Jewelers. I stopped in with a watch…read morethat had a broken link, and instead of rushing me through, Maria and Oleg took the time to carefully add the link and then made sure everything worked perfectly before handing it back to me. What really stood out was their kindness and generosity with their time. It was clear that customer service was their top priority, not just making a quick sale. I never felt rushed, and they genuinely wanted to be sure I was happy and comfortable with the result. Experiences like this are rare these days. If you're looking for a jewelry store where you're treated with care, respect, and professionalism, this is the place to go. Highly recommend!

Offer fair, realistic assessments, very knowledgeable, no pressure, honest appraisals, excellent…read moreservice.

They say highest price paid but they were the lowest even just in a few mile radius buy about 250…read morepercent

I had called before I had gone down there to ask if they had something I was looking for they did…read more When I had gone down there o spoke to a gentleman and I'm being quite nice saying that. He said there were a couple outside. I then said are they charged he which replied no. So went take a look and then give back where I waited another 20 min which the store had no customers. To where the store employee said are you gonna walk around store all day. This store has no clue how to interact with customers. 3 employees and they don't go and see what they can do for its potential customer for a sale. No wonder they have the same product from 5 months ago. They got a store full of chum-lee. They took in merchandise as bad deals and can't get their money back on it a moped at $1500.00 where u can buy a new one at $1,100.