We drove around the campground before ever making reservations and found a few spots we felt would…read morework for us. We reserved the spot a few weeks in advance. When we arrived, we were told there was an issue with the spot we had reserved so they would be putting us in a different spot. That spot would not work for our needs so they offered a different site again. While driving to the new spot, we saw someone else camping in the spot we had initially reserved! We tried but The spot offered didn't really fit our rig so we just decided to move on. They were very kind and offered a refund. The grounds looked well kept and peaceful. I know it can be difficult to hire "good help" but it's quite frustrating when they are disorganized in a fashion that creates these types of issues for the customers.

Really enjoying camping here since 2016! People are friendly, and easy to get along with. Love our…read morelakefront site! Nice pool too! Seasonal rate is extremely reasonable!

I do not do this... in fact I think this is the first time I am writing a bad review for a company…read morelike this BUT I do not want people looking for a new seasonal location to be drawn in and taken advantage of like we were and many others. When I say STAY AWAY from here please listen. Our first season renewal our lot went up $650 this year $900 yes you read that right. Then you probably think "they must have made improvements" WRONG. In fact the campground has gotten worse. The roads are terrible, pot holes everywhere then they fill with some gravel and say they are fixed. The electric which we were told was going to be fixed two years ago not only has not been fixed but has gotten worse (we had an electrical fire by our camper last year). Water pressure so horrendous you cannot take a shower or even wash dishes it is a trickle... their response fill your clean water tank. Excuse me but I am paying you a flat rate of 100 gallons of water (if you use it or not) because they are charging you for usage WITHOUT A METER which by the way is ILLEGAL! This was determined by a worker estimating how much water she uses at her camper... oh yes this is all 100% true. The public bathrooms are disgusting and not cleaned. The pool is closed more then it is open, their lifeguard sits there on their phone. Oh and don't forget the cabanas (that is what they call them they are a pavilion with outside furniture) that they charge $200 a day for. Those are the "improvements" they have done for $900. The lake is so full of algae that if you think you are going to bring a pontoon good luck you might get one or two uses a year. Our fee would have been $5,850 PLUS golf cart fee PLUS background checks PLUS their illegal flat utility rate... guess what Clays park is the same price and they have waterparks, restaurants, bars, putt putt and more. This place things they are a Clays Park and they are NOT. The workers are RUDE if you can even get them to respond or talk to you. Please save your families time money and do not come here.

New owners took over last year and what a shame! This is a beautiful camping resort with many…read moreamenities and lots of great people. Except for the ridiculously small swimming pool, it's a wonderful place. Unfortunately, now new management has shattered our future dreams of enjoy this place. Whoever these new individuals are (as they have never had the decency to ever show face or introduce themselves in any way) have so far not made a good impression. They've increased the prices astronomically for seasonals and claimed to have made many improvements, but other than a new gate entrance, and a few wooden docks, we haven't seen much. Many seasonals that have enjoyed it here for years, now have no other choice but to leave because it is no longer even remotely affordable. So many have already left with many more right behind them before long. All the fun and dreams we had with our family, friends and grandkids must now come to an end. We understand prices nationwide have increased, but this campground always functioned well under the previous owner. We expect small increases annually but by the hundreds. This is a campground, not the Taj Mahal! Other campgrounds are just as nice and nowhere near the high cost of this one. Many of us wonder if these "mystery people" are not just doing this intentionally to make seasonals leave so they can just turn the property into something else. Who knows?? Sad and disappointing.

I have been to hundreds of campgrounds throughout my life and have seen some pretty good ones and…read moresome not so great ones. 5 out of 5 for this one! Showers and bathrooms were clean. Nice pads and tables at the campsites. TONS of activities for the kids (ages 5 and 4). Great camp store. Literally no need to leave for anything! Lastly, the people who run it are incredibly involved and wonderful people. Note: I do not know this family and am not being compensated for this review, nor was I asked to provide it. I will be back again!

Not the same campground…read more I have stayed at this campground several times. My kids love all the activities so we try to make it a yearly stop. They have wibits, outdoor pool, jump pad and other scheduled activities. This time around we were somewhat disappointed with our stay. They campground has been going through a management change. They expressed multiple times they have a 5 year plan. Although I think they are over a year into the plan we had booked months in advance bc the campground used to be hard to get a spot. Although it was only about half full on a holiday weekend when we stayed. They also told us they would have a new resort style pool open by then. Although the pool wasn't even close to being finished. They have emptied out most of the camping spots and have cabins all over the park that have not been hooked up. The grass was really long and someone said the mower had broke. The pool was dirty and we saw broken glass around the edge. Lots of barking dogs, especially across from the playground. During our stay the activities were not at the same caliber as they used to be and many of them you had to pay to participate in. Like bingo you have to bring your own candy bar. And every interaction with one of the bears seemed to have something for sale. The times of events were usually delayed. One time because the shower house needed to be pumped out. I think the dynamic of the type of camper they are trying to reach is different than what I have seen here in the past. Kids still had a great time but just want others to beware if they haven't stayed here in a couple years.

Lived there for 30 yrs. Not the best, not the worst. For a gated community in the middle of…read morenowhere, we've experienced more crime than you would expect. Get less benefits now than we did 30 yrs ago. In addition to association fees, utility fees per lot. Even lots ur not tapping into. Now paying for passes for the pool (have had multiple additional assessments to fix pool and multiple yrs pool wasn't open) Additional Road assessments (multiple times in 30 yrs) However, they've been working hard on improvements. First, the activity committee is working hard to hold activities for everyone, to bring the community together. They are fixing the road. We will see how they hold up this winter. But for now they are nice. The beach area is better than it's been, ever. They are really trying to make improvements. But it gets expensive for people on very small fixed disability incomes.

We have owned property here for over 25 years and just recently bought a house on the lake and…read morecompletely remodeled it about a year a half ago. Its our second home. I really enjoy this community. Most of the people live in this community full time. I love that it's in the middle of "nowhere" in Amish country. It's actually located in West Salem where a majority of my husband's family is which is why we live here during the summer months. The HOA recently fixed the roads which makes the community so much better. Driving down the roads with large potholes made it seem incredibly trashy. In the beginning I felt like we got picked on personally by the HOA when they found out our home was our second residence. We would get cited for our shed door swinging open (came open during a storm) with the threat of a fine, or a threat of a fine when our grass was an inch taller. But I would drive around and see other people have much higher grass or stacks of trash, wood, and other items in the front of their yards and wonder why we were getting cited for things in our backyard. Since we pay our dues a whole year in advance, I have noticed that we haven't been cited and we also hired someone to cut the grass every other week (to make sure there are no complaints with the grass). Personally, I don't think anyone living in the community should pay extra to have a pool pass if you are a member to go to the pool. Just raise the HOA fee's and let people use things for free. I wish we had more options like a sailing club for the kids, or swim club for the kids, or a summer camp for the kids. We drive to the Mohican sailing club which is only an additional $300 a year to use their club house for FREE anytime and their boats for free. I wish cinnamon lake followed this business practice as well for their community members. There should be more summer perks involving the lake and if it costs money get to it. We could even involve the West Salem kids in summer camps to help balance the HOA fee's - Cinnamon Lake could really be amazing and has so much potential. I do like all the extras that they are doing with community with the club house. I wish they did more kids dances. HOWEVER they have done a really great Easter, Christmas and summer festivals which had wonderful turnout. That has been so big and made a big difference in the community as well. So overall I do love it. It's a really great community. The people who live here are incredibly nice. If you are looking to live here full or part time, I would definitely recommend it even with my complaints. You won't find lake living at such a reasonable cost. West Salem is such a wonderful community. If you are thinking of taking the plunge, dive right into Cinnamon Lake.

It's a Great way to spend a day out on the river, floating along with friends. Take a cooler with…read morefood and drink. Nice place, staff is very friendly and helpful. We have been doing it for years.

I've dealt with this company three times, and while I had a decent time once, was left tremendously…read moredisappointed twice. Last summer, Fiancé and I got placed in sit-in kayaks for the first time. Less than a mile down the river, he complains that he's really uncomfortable, and isn't sure what to do with his feet. Turns out they set him off on a 6-mile trip with NO FOOTRESTS inside the kayak. So Fiancé's excursion ended with a lot of lower back pain. This summer, I went online and reserved an 11-mile trip at 10:00 on a Sunday, three weeks in advance. They called to confirm that I was squared away. Then when I showed up at 9:55, I was told they weren't opening until 11 that morning. When I said I had a 10:00 reservation for the 11-mile trip, they said they hadn't been doing the long trips all week. They didn't have any of my information available, or lost it, so instead of a phone to call give me a heads up, I find this out after driving 35 minutes to the livery. Until they can fix their equipment and have a better booking system in place, I'm done with this company. Our bodies and our time are far too valuable to risk any more mishaps.