Great store! All the employees were very helpful. Check them out if you are in the area.read more

This was my first time coming here, and I had heard a lot of good things and been told how cool it…read moreis in there, which don't get me wrong, it was! I talked to who I assume was the owner, who was very friendly and had a lot of information on what I was asking about. However, when I was shopping, I was then followed by that same man for almost the whole time I was shopping. He would just stand there and move around to exactly where I went and it made it a very awkward time that I almost just wanted to leave. Then when he was gone, was being watched by 3 other employees, one of which seemed like she was gossiping about me or my partner. She would be staring at me or him and then turn around when we looked over. She also went to her coworker and whispered something and then very obviously the other coworker walked past us and looked directly at us almost laughing. I just felt very uncomfortable here which was very disappointing because it was a very awesome store.

Do not go here the worker will yell at you. They fought me about me getting charged twice and…read morewouldnt pay me. He yelled at me to call my bank be he said i was lying. They will scam you

Was waiting and someone walked in after and was helped out before. Need line system of some sort…read more Poor service.

Came back on a different day, another person was working the counter. The man was way more…read moreinformative and helpful. He assisted me with my puffco chamber questions and definitely will be back for more!

They consistently have the best options and the lowest prices. The owner works hard and has been…read morearound for a long time. They are willing to work with you, tons of shops in the area, but they are the best. Great for CBD!

All employees are friendly and helpful. Good prices, clean , alot of selection to look throughread more

All good. Friendly and helpful. Talk about glass .... they got it all. Nice selection.read more

pretty good prices on their smoking products, but their beads and things blew me out of the water!…read moreholy shit! not to mention the girls working behind the counter were as david said, super rude. the one acted like it was a huge fucking chore to show me something i wanted to look at. grow up chick, she looked like she was too young to be working in there too, yet demanded my boyfriend and i's id's the second we walked in the store. i def. prefer rocky mudds over this place.

I used to go here to get what I needed. Rocky Mudds is right across the street. Pretty Much the…read moresame prices. And Rocky's HAS NICE employee's. I dont know what the deal is with this place but ALL they're employee's are rude as f**k

I agree with Branden . I would give it a 0 if it'd let me . I went to the shop to buy a battery ,…read moreYocan , Ziva Pro . It didn't work for me , so I went back to the shop . They have no return policy , so buyer beware . The guy charged me $35 . I should have went online , because I could have gotten it for $25 . Nice profit for the store. I couldn't even exchange it for another battery . He also didn't ask me if I wanted a receipt . I have chronic nerve pain in both of my hands , so I have to wear gloves . He said he thought it was for summer . Right , it's 90 degrees outside and people love to wear gloves in the summer . He didn't care he just wanted to make a sale . I'm also a senior citizen and a veteran . I believe he took advantage of me . I definitely would not go back to this shop . So any people reading this review should not purchase anything from this shop .

Would give 0 if it'd let me.. went in late and never used this shop before - guy at the counter…read moretold me there was decent vapes for $10 or whatever on discount and so I grabbed 1. He charged me full price. $20+ so I was stuck with 2 really crappy vapes that I haven't even enjoyed using since puff 1 because he would not give my money back.. thanks for literally nothing guy!!!! Won't be coming in ever again

Absolutely LOVE the staff at this location. Our family prefers to shop locally and support other…read morefamily-owned businesses, so we always try to shop here. The people behind the counter are always friendly and positive, and for the few times I have needed guidance to purchase cigars as gifts, they were very knowledgeable and steered me in the right direction. Convenient location, exceptionally clean store that always smells amazing, and I love that I can buy unique cigar boxes to wrap my gifts in as an added special touch. Prices have always been comparable to other cigar shops, so why would we go anyplace else? Keep up the great work.

OK, this place sucks. For starters, the person who slicks his hair back at this location is a…read morecomplete tard. He tries to act like one of the guys from the sopranos. In order to stay there and smoke you have to purchase over 30 dollars of cigars. Now i smoke $30 Davidoffs, it's not the price that got me. It's that the fellow cigar smoker on tight budget trying to buy a 8 dollar stick could not relax and enjoy his smoke. This upsets as a fellow enthusiasts. Don't look at us as if we only bring profit. We keep lounges alive by our presences. In order to have a successful cigar store, you need to have loyal customers. You're not going to get that buy taxing each Joe Smoe with a 30 dollar "members club" fee each time they come in. It's Plainfield people not Hindsdale. Overall, i wouldn't touch this place again with a 30 foot pole!

Another month, another sin run…read more.. Went on a field trip to the 'burbs with Jenn H. After discovering that Plainfield was NOT in Cook County and, therefore, not subject to its draconian taxes, I suggested we hit a place for smokes, thereby saving me $$$ that could be better spent on the restoration of Ye Olde Crack House. Jenn, being ever so helpful, suggested this joint. Sure, they have booze, lots of it. Although I was there for smokes, I did give the liquor a quick glance - it was there, they had a decent - if standard - selection, and the pricing seemed to be in line. That being said, the real reason to come to this store is the cheap smokes - 3 cartons of Camel Lights for $103 with taxes vs. the $260 or so you would pay in the city! Yup, that's another $150 in taxes Todd Stroger isn't going to spend giving his relatives a pay raise. Look at me, sticking it to the man and such! What a thrill, and a relatively cheap one at that. Nice staff, clean store, plenty of parking and you won't feel like you need to get a third job just to support your *still legal* nicotine habit. On the rare occasions I'm out in this neck of the woods, I'll be sure to stop back in.

From the owner: Plainfield Liquor & Tobaccoread more

As a Regular they always have a great selection and memorable staff members that look outread more

So...I have NEVER had an issue with smokers kingdom (now called smokers) but ever since it's been…read more"under new management" it's been TERRIBLE. We go in there to buy some vapes and ofc we opened them in store to make sure they were okay...well one was not. You hit it and it just continues to hit (shown in the video). We show the owner Musa, and he laughs in our faces and says "I see what you're doing, you're just trying to find something broken" and walks away. So we went to the car and it did it again so I walked in and said "listen we aren't trying to mess with you. It's actually broken". So he goes to get me a new one and catch's a complete attitude about how he shouldn't have to refund these blah blah blah. And I said okay thank you. He proceeded to walk away and say "mmhhhh. Get tf out of my store" under his breath as if I didn't hear him. Keep in mind, we were VERY nice the whole time we were there. Im sorry but if I'm paying for something it shouldn't be broken. Moral of the story is don't shop here. It used to be a very nice place with very nice people and ever since it's been under new management, it's been TERRIBLE. The customer service is terrible. The owner is a complete asshole. I used to LOVE this place when it was smokers kingdom and now it's just a complete shit show. The amount of disrespect we just got from Musa is absolutely DISGUSTING. I can proudly say that we are NEVER returning to this place again. I will gladly take the 45 minute drive to SMOKERS KINGDOM in Homer Glen to deal with nice customer service then go to this smoke shop.

Very good customer service, very good information on products,and large selection of products .good…read moreprices and friendly staff

The store was clean and the service was very good, friendly but not pushy. It was easy to find with…read moreaccess on and off Rt. 59. They had the brand I wanted and the right flavor. They definitely made a new customer out of me.