Very good customer service, very good information on products,and large selection of products .good…read moreprices and friendly staff

The store was clean and the service was very good, friendly but not pushy. It was easy to find with…read moreaccess on and off Rt. 59. They had the brand I wanted and the right flavor. They definitely made a new customer out of me.

Love this spot! Terrabis has amazing products and an even better staff! Kamya & Susan approached us…read moreto help and had the best energy. Please check out this gem if you haven't already.

If I could give this place negative stars, I would personally ask NASA to launch me into deep space…read moreso I could retrieve a black hole and drop it directly onto this establishment. Let me begin by saying: I have eaten gas-station sushi that was a Michelin experience compared to this. We walked in and were greeted with the enthusiasm of a DMV employee on hour 11 of their shift. The hostess looked at us like we had personally ruined her childhood. After a solid five minutes of eye contact and mutual confusion, she grunted and pointed at a table that I'm pretty sure was held together by hope and one rusty screw. The food: I ordered the "house special," which tasted like someone described what flavor should be, then forgot halfway through and gave up. The chicken was simultaneously burnt, cold, and somehow wet. Physics took one look and walked out. The service: Our server vanished like a Victorian spirit the moment we sat down. I'm convinced he joined witness protection. I saw him once more, briefly, like a cryptid sighting, only to have him drop my drink so hard it carbonated itself on impact. The bathroom: Look... I've been to music festivals. I've survived porta-potties at county fairs. I've seen stuff. But whatever was going on in that restroom? That was a crime scene. The toilet paper roll was sitting on the counter like it had escaped and was considering a new life in Peru. The ambiance: Lights flickering like we were dining inside a horror movie. Music alternating between elevator jazz and what I can only assume was a recording of someone microwaving aluminum foil. Final thoughts: By the time the check arrived, I honestly felt like I needed therapy, a tetanus shot, and maybe a priest. The highlight of my meal was leaving. Would not recommend. Would not return. Would not even drive by again in case the building recognizes me.

Came back on a different day, another person was working the counter. The man was way more…read moreinformative and helpful. He assisted me with my puffco chamber questions and definitely will be back for more!

They consistently have the best options and the lowest prices. The owner works hard and has been…read morearound for a long time. They are willing to work with you, tons of shops in the area, but they are the best. Great for CBD!

love this place its so magical great vibes and I find…read moreeverything I need here from crystals to trinkets to clothing they have it all!

Been shopping at Rocky Mudds for years and keep coming back because the great vibe and friendly…read moreservice, amazing selection of crystals and interesting glass pipes, also a great place to find a special gift for someone.

All employees are friendly and helpful. Good prices, clean , alot of selection to look throughread more

All good. Friendly and helpful. Talk about glass .... they got it all. Nice selection.read more

One word....DEVON. He is amazing. My brother and I came in and he was incredibly helpful. Went…read moreabove and beyond. Devon was absolutely amazing and we were so lucky to get to talk to him. He showed us a bunch of things. Gave us some great tips for them all. Took his time to explain everything. I can't say enough about him and hope he's around forever so we can learn about everything that is available. I can't even say thank you enough but I'll try THANK YOU DEVON!!!

I walked in to the Bartlett location and Devin was filling in from Plainfield location. Devin was…read morereally helpful with my concerns of a new device. He had the same device I had and we both experienced the same issues and recommended me the smok fetch pro I absolutely love it and all thanks to the help of Devin! He was really knowledgeable and knew what he was talking about and I went in there wanting another device but he sold me on the perfect new device really friendly.

As a Regular they always have a great selection and memorable staff members that look outread more

So...I have NEVER had an issue with smokers kingdom (now called smokers) but ever since it's been…read more"under new management" it's been TERRIBLE. We go in there to buy some vapes and ofc we opened them in store to make sure they were okay...well one was not. You hit it and it just continues to hit (shown in the video). We show the owner Musa, and he laughs in our faces and says "I see what you're doing, you're just trying to find something broken" and walks away. So we went to the car and it did it again so I walked in and said "listen we aren't trying to mess with you. It's actually broken". So he goes to get me a new one and catch's a complete attitude about how he shouldn't have to refund these blah blah blah. And I said okay thank you. He proceeded to walk away and say "mmhhhh. Get tf out of my store" under his breath as if I didn't hear him. Keep in mind, we were VERY nice the whole time we were there. Im sorry but if I'm paying for something it shouldn't be broken. Moral of the story is don't shop here. It used to be a very nice place with very nice people and ever since it's been under new management, it's been TERRIBLE. The customer service is terrible. The owner is a complete asshole. I used to LOVE this place when it was smokers kingdom and now it's just a complete shit show. The amount of disrespect we just got from Musa is absolutely DISGUSTING. I can proudly say that we are NEVER returning to this place again. I will gladly take the 45 minute drive to SMOKERS KINGDOM in Homer Glen to deal with nice customer service then go to this smoke shop.

Definitely the spot to go grab anything you need Mike if you catch him in there is cool asf and…read morehelpful!!!

super friendly and extremely helpful!!! they have a great variety of products. i will 1000% be…read morecoming back here

I used to go here to get what I needed. Rocky Mudds is right across the street. Pretty Much the…read moresame prices. And Rocky's HAS NICE employee's. I dont know what the deal is with this place but ALL they're employee's are rude as f**k

The place had an all over good vibe. But everyone was right. The workers didn't want to talk to us…read more Just each other. And as we go to tip them or leave a donation. Don't quite remember. They accused my friend of stealing something because he reached his hand on the counter. Next time we won't be so generous.

Absolutely LOVE the staff at this location. Our family prefers to shop locally and support other…read morefamily-owned businesses, so we always try to shop here. The people behind the counter are always friendly and positive, and for the few times I have needed guidance to purchase cigars as gifts, they were very knowledgeable and steered me in the right direction. Convenient location, exceptionally clean store that always smells amazing, and I love that I can buy unique cigar boxes to wrap my gifts in as an added special touch. Prices have always been comparable to other cigar shops, so why would we go anyplace else? Keep up the great work.

OK, this place sucks. For starters, the person who slicks his hair back at this location is a…read morecomplete tard. He tries to act like one of the guys from the sopranos. In order to stay there and smoke you have to purchase over 30 dollars of cigars. Now i smoke $30 Davidoffs, it's not the price that got me. It's that the fellow cigar smoker on tight budget trying to buy a 8 dollar stick could not relax and enjoy his smoke. This upsets as a fellow enthusiasts. Don't look at us as if we only bring profit. We keep lounges alive by our presences. In order to have a successful cigar store, you need to have loyal customers. You're not going to get that buy taxing each Joe Smoe with a 30 dollar "members club" fee each time they come in. It's Plainfield people not Hindsdale. Overall, i wouldn't touch this place again with a 30 foot pole!