Montréal's Gare d'Autocars is a clean bus station, but surprisingly quite small considering the…read morecity's size, and walking distance from the Berri-UQAM Station, which connects to 3 Metro lines. As a New Yorker, I could say (fortunately!!!) this place is no Port Authority. Presently, part of it is under renovation, so the amenities also include a couple of small places to eat, a barber, and place to change money. Limited to seating to wait for your bus, this does have access to lockers to rent to store luggage for travelers... that is once you show your ticket to the Ticket Counter. If you have a long wait until your bus, get a token to check your bag into a locker and take a walk down more scenic Rue Ontario 1/2 block away.

Cleanest and most pleasant bus station I've ever patronized. First I thought that maybe I had such…read morea wonderful experience just because it was a Canadian bus station but upon reflection I realized that this wasn't exactly true . While all bus stations I've visited in Canada are cleaner than the US bus stations I've been in ( Philadelphia , Buffalo , Port authority in NYC , San Francisco ) this is by far the cleanest and least offensive of the Canadian bus stations ( including Toronto , Niagara , and Québec City). The people working here were extremely friendly and I felt extremely safe catching a bus back to the states around midnight .

Please do not use megabus unless u can't book a flight or a train. This is the worst experince and…read morelike a nightmare to my family. The bus stopped at Kingston, at first they said only 15 mins then turned into 45 mins delay. And later it's an hour and then 3 hours delay at Kingston. Everyone was so upset and all they said were the next driver is on the way? On the way for 3 hours? Under this hot summer weather, we felt like we are dying, dehydrated. Everyone is angry with their explanation, some people are heading to the concert in Toronto and not be able to get their on time because of their delay. I would never ever go on this bus again. This is the worst service, worst exprience.

The worst bus company, band of thieves, I booked a trip for my 15 years old Son but they didn't…read moreallow him to board into the bus the driver was very rude and impolite with him, when I escalated and requested a refund they have said they don't refund even the return that was after 4 days, they stole 173$ of my money. Never use this bus.

They didn't treat me well in the customer service aftermath, and I don't know I can push past this…read more I have never been so abused in any customer service situation as much as this, not even Flair was so horrendous. I think I'm still not over it.

Bought a ticket from Montreal airport Waited at bus stop…read morebus didn't show up when I went to orleans express office they told the bus has been charged and the already departed, i called their office to complain they told me we can't do anything , they are urealiabel Never use thier service again we move via rail

Booked a last minute roundtrip MTL-NYC ticket about an hour before finding out extreme weather…read moreconditions in NYC had cancelled my reason for going. I called customer service immediately and after speaking to a customer service agent for over a half hour, was told that the only refund I could be offered on my $200+ ticket was $34.50. A 15% refund on a ticket cancelled during extreme weather conditions isn't customer service; it's excessively punitive and unreasonable. I felt completely stonewalled by the supervisor to whom I spoke. Extremely unsatisfactory.

I am writing this review to share a very troubling experience I had while traveling with Greyhound…read more My mother and I traveled from New York to Montreal on a night bus scheduled to depart at midnight on Tuesday, January 13, 2026. We arrived slightly late at 12:03 a.m., but the bus had not yet departed. Our tickets were quickly checked by an agent, and we were allowed to board the bus without any issue. The driver appeared to be busy dealing with a technical problem and did not pay much attention to passengers boarding. The trip started normally. About five hours later, when we were close to the U.S.-Canada border, the driver decided to check tickets again. At that point, we realized we had made a genuine mistake: our tickets were for Monday, January 12 instead of Tuesday, January 13. We immediately apologized for the mistake. However, the driver responded very aggressively and repeatedly told us to "get out of the bus," refusing to have any discussion. He stepped outside and waited for us to leave. It took me a moment to realize he was serious. I explained that it was around 5 a.m., we were in the middle of nowhere, I had no Wi-Fi or phone service, and I could not reasonably leave my mother stranded in the cold. This behavior showed a complete lack of basic customer service and empathy. The driver then threatened to call the police if we did not get off the bus. I pointed out that our tickets had already been checked before boarding and that this issue should not have been discovered five hours into the trip. At that point, the driver offered to let us continue the journey if we paid him $40 USD in cash ($20 each). We felt forced to accept, as we had no realistic alternative to get home. The money was taken directly by the driver, not through any official Greyhound process. After paying, we were allowed back onto the bus. Another passenger later told me that he had made the same ticket mistake and had been charged $100 USD in cash by the driver before boarding, which the driver also put directly into his pocket. This experience felt like extortion, not customer service. I do not believe it is acceptable--or legal--for a driver to demand cash payments from passengers in order to continue a trip, especially under threats and in unsafe conditions. I am extremely disappointed and concerned by this experience. I hope Greyhound takes this seriously and addresses this type of behavior, as it reflects very poorly on the company.

$10 to and from the airport. Best of all the fair is valid for 24 hours after activated. The ticket…read morecan be purchased at the airport station or paid by in cash on the bus. We got on at the station at the airport which is located at arrival (few mins walk from arrival). Signage are clear in pointing or directing where bus stop is located. The bus is never super busy. Best of all there is an area for the luggage. Love it. It is inexpensive and convenient.

The 747 Express Bus is super convenient! If you land at the Pierre-Elliott-Trudeau international…read moreairport and are in need in getting to DT Montreal, look no further! The 747 Express Bus ticket can be purchased by the main ground transportation area - there is also an information desk adjacent, just in case you need to make any inquiries. Purchase the ticket via the ticket vending machine, and exit the airport to where the 747 sign is. The bus is fast and efficient, and there is even wi-fi and racks for your luggage(s). The map clearly labels the different stops, but just like any other city buses, they only stop if there are individuals at the designated bus-stops and/or if someone requests that stop. Make sure you have your map ready or know exactly when to ring to get-off. Highly recommend! +perfect to access DT Montreal +purchase tickets by ground transportation area +free wi-fi on bus +luggage racks

Every time I go to Montreal, I park the car and I walk or take the metro everywhere…read more The metro offers many options like single ticket, ticket for evenings, ticket for weekends, ticket for a whole week, for three days, for a month, etc. This allows for customers to be able to maximize the savings based on their expected needs. Excellent fare system and excellent trains....they are clean, on time and they run very frequently. A great way to explore the city.

didn't get any help with a booth stc employee. I asked him about my expiry on my card …read more I spoke to him in English and he spoke back to my in French . he had this look like he doesn't care to help you. big attitude

All of this good stuff is useless as the subway ismnot accessible. No ELEVATOR! Good thinking…read morethere Metro planners! NOT!

This bus terminal located in Longueuil, on the south shore of Montreal, is the main connecting hub…read morefor all regional buses. There is also under this bus terminal a subway station connecting to the Montreal subway network. From there there are , on a regular time schedule, buses connecting to downtown Montreal. A few years ago they have renovated most of the installation there which was, believe me, not a luxury but a necessity. Actually the renovation works where done only in the bus terminal. The wing where the subway is, still looks like 20 years ago! Unfortunately they are not planning any renovation works any time soon. At least now you can wait your bus in a covered and heated place. Before, in winter, you would litteraly freeze your ass outhere since the terminal is right next to the St-Lawrence River in a very windy spot! Inside the terminal there are various shops and restaurants to soften your wainting time. But I have to say that the ambiance is pretty "cold". It was really design only as a transit hub. A few years ago the Sherbrooke University opened a huge campus in an adjacent building. For the students this is great since it's very easy to get to the University with public transport. In short this terminal is really only a transportation hub and definitely not a place to enjoy a cup of coffee!

This is the only metro station that isn't on the island of Montreal. It is very busy since it is…read moreconnected as well to a bus terminal which has different bus companies (local and that go to Ottawa, Toronto or Quebec City). For the high flow of traffic , there aren't a sufficient amount of ticket kiosks and ticket machines. The metro system recently changed its system meaning the bus tickets/passes have changed. This also means people have no idea what is happening and means the line ups are very long! Lastly it costs more.

Reserved a cab months in advance because we were from out if town. The morning of the ride I get a…read moretext saying it would be 100 for an 18 min ride. I said ok because we are stuck. I then get a phone call from the driver asking for ne to pay more money because he has to drive 20 min to get there. I say no because it only cost us 48 to get from where he was to our location and he says ok. I go straight to Uber to see if anyone is available, there is for 44 dollars. I cancelled our ride as I did not feel comfortable riding with someone who would as for more money.

Claims to run 24/7…read more Needed a 4:30 am pickup to airport less than 2 miles away. Called at 9:15 pm. Voicemail box full. Sent a text message - no reply. Very lucky to be able to schedule an Uber driver Avoid.