Been with Terminix for years placing a lot of trust in their products and services to protect our home and property. Just had a re-inspection done of the interior and felt compelled to send a shout out to Tyler R's, stellar work ethic, character, and approachability. Not only was he punctual and efficient in how he thoroughly re-evaluated our home for any signs, issues, or concern; but he was very intuitive about figuring out how to navigate around independently in that I got caught up in a business discussion inside for a few minutes. He even checked the vapor barrier while he was checking for other things and the updated crawl space vents that we had contracted Terminix to install in the past. I appreciate him being so proactive. He also had a courteous communication style in informing me that one of his colleagues who specializes in the exterior would be out to re-inspect the perimeter bait system within the next month. I'm sure they have been dividing up these type of services in the past and I have probably even met the guy who is going to come after him, but it was still nice for this to be clarified so that we are all on the same page. When he needed to interact with me about getting the garage doors open so he could inspect those areas, he was very polite and carried himself professionally. And then when I had a few questions about things to rule out or at least alert to him that I had noticed, he was very approachable and took the time to explain why he had come to his conclusions. I really appreciated his methods and mannerisms. It gave me peace of mind that the job had been done very well and I even learned a couple of things to be keep an eye out for and notice if need be. And because of his timeliness, he was able to comfortably transition back to his vehicle and prepare for his next assigned job of the day in a punctual manner for the next customer and allow me to get back to my job on schedule as well!
As a loyal client of Termix for years, I was especially blessed by Tyler's expertise, knowledge, and character while doing my property re-inspection yesterday. read more