I was happy to know that poison isn't the recommended go-to to solve rodent issues. Steve provided…read moreexcellent customer service with appointment notifications and onsite. He was professional and knowledgeable. He was able to help me find where the mice were getting in and how to fix the problem.

Excellent and prompt service from Steven. Had a red squirrel infiltrate our house through the dryer…read morevent and after one phone call, had a solution in place to take care of the little guy. Will definitely be telling everyone about the level of service our family received and if anything happens in our house again, Steven is the one I'm calling immediately.

Fenix responded to my request the same day. Sent someone out within a week. The cost was 1/2 that…read moreof Terminex or Orkin and they covered more area. Signed up for regular service!

Milwaukee WI - Had multiple scheduled visits with Fenix. No show, did not call, terrible way to…read morerun a business. I do not recommend this company. I called and complained, their response was I was locked into a one year contract and couldn't get out of it. As a senior citizen who is full time resident of Florida this experience is beyond frustrating.

John Walker has been servicing The Speckled Hen Inn Bed & Breakfast for many years and, as new…read moreowners that purchased the Inn in 2016, we were fortunate to have John as a preferred vendor already working here. He is extremely knowledgeable, has many years of experience, and has become very familiar and intuitive with our property's nuances. We would highly recommend John for any pest control needs!

From the owner: Pet Control for Homes and Businesses, Available by Appointment, Over 20 Years Experience…read more Services: Insurance Plans for Pest Control Business Owners, Ants, Bees, Wasps, Box Elder, Asian Beetles, Mice, Rodents, Rats, Earwigs, Spiders, Millipedes, Centipedes, Available by Appointment.

I could not get anyone to schedule a service call. spoke to 3 people. first one hung up on me after…read more15 minutes and an on line survey. second one dropped my call after taking all my information and the third one wanted to put me on hold after 15 minutes of questions because her computer went down. idiots

Batzner used to be a nice, locally run exterminator. They have now been sold off to…read moreWil-Kil/Terminex, Rentokill, a huge conglomerate of exterminators run out of Pennsylvania. Since this merger, I have had nothing but trouble. They continuously notify me that my account is in arrears. When I speak to someone (after 5 minutes of pushing appropriate buttons on my phone), they say, oh yeah, I see your invoice is paid. We won't call you again. And yet, they do . . . again and again. I just received a call from someone to call regarding the invoice and when I called the number they gave me I got a message that that number is "no longer in service." I'm requesting my money back and will find a local family-run business! STay away from Batzner!

Sales person took a large sum payment from my wife. Oversold the "infestation" as we were told by…read moretech doing initial treatment. Several issues with this company: 1. Very poor explanation of services when purchasing. Paperwork is also very vague-could be itemized so customer can see exactly what large sum covers. When called, Company refers questions to the "portal" which contains the very same paperwork. We were told the inital visit would likely be two techs and expect them to be in and out of the house for half a day. 2. Initial treatment visit-tech told us he was unimpressed by the pest activity we were told we had. He spent approximately one hour outside only. Per service receipt, he sprayed for some ants, applied a bit of spray foam and dropped two mousetraps. 3. Same tech, during the "securing the premises" process, proceeded to stuff steel wool into GAS WATER HEATER and FURNACE VENTS as well as Sump Pump pipe. This was all discovered by Furnace Repair Tech who was subsequently contacted as the furnace was not operating following this visit. He promptly removed all blockages and furnace worked fine. Pretty sure the Gas company frowns on this practice. My advice: Call someone who knows what they are doing.

Stuck behind a wil-kil truck parked in a handicap spot downtown while he's making a service call…read more There's only one handicap spot in the neighborhood, but MULTIPLE loading zones. If this is evidence of how they treat people I would never use them. Oh, now he's on the phone leaning against the building while he knows I am waiting, my handicap parking tag clearly displayed. Thanks buddy.

My goodness! I can't believe no one has mentioned anything here about Sam. With that said, I will…read moregive her the recognition she deserves. Why? Because she is simply amazing and very knowledgeable. Sam is organized and keeps us in the loop with her routes every season. With her help, we've been able to keep our home and outside as bug free as possible. We are truly blessed to have her on our side. All in all, Sam is kind and always someone we are happy to see. We've worked with her for a few years now and it has been amazing. Very affordable and responsive via text or call. My suggestion to future customers, be as clear and concise on what you want to avoid miscommunication (as this is typical with any company you work with). Be kind because we are all human and not perfect. We haven't had a chance to work with anyone else from this company but if Sam is a representation of the others, they are on fire! Lastly, thanks 1st American pest control for being there for us.

very rude customer service called and asked for a quote but got accused of being a sales rep for…read moresome odd reason!!! don't spend your money with this company!!!!

I wish I could give these guys ten stars!! What a great company! Over the winter, wild life invaded…read moreour crawl space. We needed help! We called Jessie at Drop Dead Pest Solutions and he responded right away. Jessie was so kind and helpful! He even helped us find a company to repair all the damage in the crawl space. Thank you Jessie and crew!

Drop Dead Pest has been spraying our house spring and fall for the last 8 years and I can't recall…read moreever seeing one bug. Jesse is professional, prompt, efficient and thorough. He's taken care of our mice, moles and bat problems as well. Very impressed with his level of service and expertise. Thank you Jesse James!

They came and assessed the house put a guard on the ridge vent. Never came back in late spring as…read morethey said they would. Have not returned 3 voicemails and 2 emails regarding the fact that there is still scratching noises in the attic.

They claim they did a thorough investigation of my apartment after I heard bats above the drop…read moreceiling & in the walls. They never removed any drop ceiling tiles to look, they only checked the roof to see how well everything was sealed... it's about $100 for this "investigation". They got there money & don't seem to care that I'm still hearing bats. Wouldn't a thorough investigation include removing drop ceiling tiles to look? The companies response was that "they don't tear apart people's houses to investigate". Really? The cable man removed a drop ceiling tile to get my cable working, how is that "tearing apart" anything? They claim they've been doing investigations for years, but there work proves otherwise. I would not recommend this company to any friend or family based on my experience. Also, my landlord paid this company & now they are trying to say that because I didn't pay, I'm not a customer.