I called them up a few weeks before leaving and got my quote quickly on the same day, then set up every other week service while I was gone for the entire summer. I was told I would receive an invoice by email at the beginning of July. After the first few days when I hadnt seen it come through, i gave them a call and left a message. A few more days passed with no response, so I called again and left another message. Then finally i sent an email asking for at least the courtesty to let me know if they werent going to be taking care of my lawn to let me know so I could make other arrangements. Needless to say I got no response back. **Update** I did finally receive an invoice a month later than originally told but ignoring my phone calls and email was still not acknowledged. Would not recommend to anyone else! read more