Please read the Terms And Conditions very closely, as it was not easy to cancel and get a refund as…read morepromoted (Still trying to get my money back)! Produce does not produce as advertised!

Is this company even around???? total rip off, and I paid the service for life. Guess I should of…read moreasked for whose life.

Terrible... Everything about the company is just horrible. It is very apparent that it is a…read moremultilevel marketing scam as they have mediocre products and pushy door to door salesman. Just stay away

In July 2025, I began working with Kamren Nielsen at Big Red Jelly regarding digital marketing for…read moremy company, DOA Pest Service. Kamren assured me that their team handled SEO and Pay-Per-Click (PPC) campaigns successfully in-house. I was initially hesitant to sign a contract because of prior negative experiences with agencies that failed to perform and then charged cancellation fees. Kamren repeatedly assured me that if I wasn't satisfied, the company owners would have "no problem letting me out of the contract with no financial penalty." Although this was not in writing, he emphasized it multiple times. Timeline and Issues * August 2025: I signed up for services at $1,995/month, with the clear understanding that we would have weekly meetings to review PPC and SEO progress. * I was assigned Cassandra as my point of contact. She was polite but unable to answer specific questions regarding our PPC campaigns or SEO strategy. * Despite repeated discussions, the team focused on producing minor marketing materials (e.g., a trifold brochure) instead of implementing or reporting on the SEO and PPC campaigns that were the main reason I engaged Big Red Jelly. When I raised these concerns, Kamren told me that my goals could not be achieved at the current rate and insisted that I double my monthly payment to $3,995/month. He stated this would provide direct access to Spencer, the PPC specialist, and include weekly meetings and full SEO implementation. I reluctantly agreed to the increase based on those assurances. The first week showed minor improvement -- I met with Spencer once via Zoom and felt optimistic. However, the following weeks returned to the same pattern of missed meetings and vague updates. When I requested an SEO report, I was promised one by September 27. After more than five weeks with the company, I finally received a document that: * Contained outdated data (May-June) * Included irrelevant information about Big Red Jelly's own SEO, not DOA Pest Service * Lacked keyword research, ranking reports, or any measurable metrics By late September, our cost per lead had reached $486, far exceeding acceptable performance levels. Spencer repeatedly canceled meetings, and there was no progress on either SEO or PPC deliverables. Cancellation and Unauthorized Charge At that point, I informed Kamren that I wanted to cancel our agreement and move on. Shortly after, I received notice of an unauthorized $3,995 charge from Big Red Jelly labeled as an "offboarding fee." This charge directly contradicts the multiple verbal assurances from Kamren that I would be allowed to cancel at any time without penalty if unsatisfied. Summary Big Red Jelly misrepresented its services, failed to deliver on agreed-upon work, and charged an unauthorized fee upon cancellation. Their actions have cost my small business both time and money -- resources that are critical for a growing company.

Great team and really knowledgeable in website design. They have lots of recommendations for tools…read morefor small business to make it easier to manage a business.

HORRIBLE COMPANY!!! DO NOT SIGN A CONTRACT!!!!!…read more Very similar to Melissa, Tim, and Kathy's experience..... Ok, so I didn't feel as though they were dishonest as much as had absolutely no thought or intention to following through with actual quality of service in their business. I am a kinesiologist that works as a 1099 employee supporting other health practitioners. I entered into a contract agreement with Banyan in order to boost my clientele in an independent office I was working in. Upon the 2nd phone meeting during the first month, two things occurred: A) The independent office I was working with closed and I moved into a position working within another office that precluded me from advertising my own personal business as this would be a conflict of interest. B) When I spoke with my 'online coach', Emily, I explained that the activities she needed me to do to make their system work (taking pictures of my clients several times per week while trying to treat and coach them at the same time) would not work within my work flow and resources....I do not have a receptionist or my own brick and mortar building. She bluntly explained 'You'll just have to figure it out. That's the way it works.' with no further questioning or explanation. BTW, a solution may have been available for this had she been willing to work with me and not just demand I followed these instructions at the detriment of my own services. This level of service rendered Banyan's marketing services completely ineffectual for me. I sent an email (still during the first month) explaining these two things and stating that I would, accordingly, not be utilizing their services any longer. I had paid for the month that I used and ceased payment for the rest of the year. While I do understand that I was under a contract, that is with the understanding that they are offering the quality of service originally sold....which of course, they were not. I felt like I bought a used car that broke down 2 weeks after I got it off the lot. Ask yourself, if the coaching and online service are good enough for people to keep using it, why do they need a contract for a year? Shouldn't you pay willingly without the contract to keep utilizing these services if they are valuable to your business? If they spent as much time and money on their service as they do on enforcing their 'contracts', maybe the service would be effective and valuable and these reviews would be positive.

I would not recommend this company for social media marketing!! Do not sign any contracts! They…read morewill not fulfill all the promises they make in the sales presentation. The turnover there is high and their team is not properly trained. It seemed as thought the left hand did not know what the right hand was doing. They told you what you wanted to hear with minimal follow through. The don't respond quickly to call or emails ( 48 hours) and also they miss training calls. Our experience was very similar to Melissa C. in previous review. They trick you into signing longer contracts when making a changes to existing ones. THIS WOULD BE A POOR CHOICE FOR ANY BUSINESS ESPECIALLY FOR A DENTAL OFFICE

Great design! Kota is dedicated and a very hard worker. He will grab a complex project and work…read morethrough the whole thing without blinking. Site mapping and dealing flows is one of his strengths!