The relative was only in their care for a day before dying, but in that short period we were…read moreremarkably impressed with the staff and the facility. It was very clean, the family and I really liked the simple but pretty artwork and the comfortable accommodations for family and friends who were visiting the facility. I wish I'd taken photographs and particularly of the artwork on the walls. It seemed very clean to me which is important and the staff was very nice. I met a couple of the chaplains and they were wonderful. One of the chaplains also followed up with the key family member after the death to ensure that they were doing OK and provide a grief counseling referral if needed. It's not easy being at a hospice inpatient facility, but there was a lot to recommend this place. Really good experience despite the difficulty of the circumstances.

My grandfather was admitted to Harbor Hospice for 9 days and we were very pleased with everything…read morethere. They were incredibly attentive, kind and intentional. From the first meeting with Mr Dickerson to the end of my grandfathers life, the staff were so great. They were always available but also never interrupted our family time. I am so thankful for this facility and absolutely recommend Harbor Hospice if you are in the unfortunate circumstance of looking for a hospice company. Thank you to everyone there for such amazing and compassionate care.

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

This is about your SugarLand location. They turn off the ac in the patients room when you're…read morevisiting there longer than 5 minutes. That female manager is a total bitch. I urge everyone, do not use this facility. This place should be closed down forever.

Being a patient of White Orchid Hospice Im am very pleased with the services that have been…read moreprovided for me by their phenomenal team. I would like to acknowledge some of the best caregivers i have ever experienced in my longevity as a patient. My nurse Brandi Felix,RN is very tireless with her efforts with her profession as a nurse. I know im in good hands and receiving top quality care with her as my nurse and White Orchid. The support staff also goes above and beyond my expectations.

10/27/2024 My mother passed this morning. Adding insult to…read morethat event is the fact that less than 12 hours later, someone was at my daughter's house UNANNOUNCED, to pick up medical equipment. Checking that box off of the white orchid to-do list. Note the recurring theme...UNANNOUNCED. Notified the owner of yet another two failures (unannounced AND at the wrong address) and he proceeds to blame me for not answering the phone or responding to his text during what would be the latest 72-hours of my mother life. When corrected about that, he launches into giving me a lesson on how their business is run. I kid you not - mansplaining as only a true business person could...void of any and all compassion for me or the fact that my daughter's family was unnecessarily bothered today. He ends by telling me he has the best people in the industry - as though there is something wrong with us when we were the RECIPIENTS of horrible business practices and absence of communication. (See screenshots if you don't believe me) ********DO NOT RECOMMEND***********PROCEED WITH CAUTION************* 10/24/2024 BASED ONLY ON THIS REVIEW, my daughter received call from owner - who, as a professional entrepreneur, appears to provide copy/paste responses to negative posts that address 'may' have caused, how you 'may' have felt after having been told exactly how we felt. More emotional trauma... After 42 minutes, he then comes and justifies their actions by stating Welfare Check etc... Still not listening, still not caring about anything other than those ratings and the Medicare payments. 10/23/2024 How to rate negative numbers is something Yelp needs to figure out. I really agree with the Yelper who said the nice, caring, compassionate person who signs you up is NOT reflective of the experience you get. Heck, he doesn't even respond to my texts now. Overall, so far, our experience with White Orchid and in-home hospice care has been an emotionally abusive situation. We are losing my mother, which is traumatic enough - but THIS COMPANY takes stress to aWHOLEnother level. For the second time in 2 months, the chaplain just shows up unannounced and then acts like he's going to force you to let him in the house. Today, he continued to knock despite hearing my dogs go ballistic and me not answering the door because I was in a meeting - AND HE HAD ZERO APPOINTMENT. I told him to leave my property or I would call the cops and his response was "Go ahead! Call them!" FIVE MINUTES LATER he was still sitting in front of my house. I was terrified that he was going to try the door handle and enter on his own...had to brace the door because he would not leave. Same chaplain did the same thing on Sept 17th at my daughter's house and was CLEARLY told not to show up unannounced, EVERYONE needs an appointment. He even went as far as to say that the company tells them to come on out when the family doesn't answer the phone. They must pay him, by the visit because he certainly puts his personal wishes ahead of those of the family. A bully at best. One social worker was the same way before we had him removed from our family's case. He just showed up and got belligerent when I would not let him in the house. Had nerve enough to ask "and just who are you?" The second social worker is more professional, calls ahead of time, schedules, sends texts and asks about OUR needs. First nurse was the same way. Thankfully, Lynn (NOW) schedules and understands that we still work etc. and, even though we are at home, we can't just stop our schedules (virtual or otherwise) because they have 8 minutes to make $150 for the half-hour.

Words will never fully capture the gratitude I feel for Sweta, but I'll try. Though I'm out of…read morestate and unable to be physically present with my nephew during his final days, Sweta has been my lifeline, keeping me informed with compassion, clarity, and kindness. She is more than a nurse; she is an Earth Angel. Her presence brings calm to chaos, and her ability to gently guide my family through this deeply painful process has been nothing short of sacred. Even while managing medical care, she never forgets the human heart behind it all. Her empathy, attentiveness, and intuitive care have wrapped my family in love when we've needed it most. Sweta, thank you for being the steady hand in the storm. You are the embodiment of grace in action. The world is better because you're in it. With a full and grateful heart, Sharon

Silverado provided care for my mother while she was at a nursing home. They provided wonderful…read morecare until my mother passed in 2012. Without the care they provided and relieving my stress I would not have been able to continue to work. So 12 years later when my mother-n-law was battling later stages of Alzheimer and we needed care that her palliative care team could no longer provide we again accepted care from Silverado. Thank God they were still in business. Special thanks to Angela Perez, Regina RN, Lynett Lewis CNA, Diane Smith LVN, Jillian Faustino LMSW and the entire staff.

Ross visited us and he is an outstanding Director of Business Development, very warm and he knows…read morethe business. He is very passionate about his work. It was great to meet him and knowing about your facility.

I have had the pleasure to meet Ross Mudunuri the Director of Business Development here at Richmond…read moreHC. I work for Hospice and I send patients to Respite at his facility where they give quality care. My patients are repeated patients so that tells you a lot about the kind of care is given. Ross has a gentle spirit and has always been very helpful and supportive assisting me with Respite...God Bless....Dee Byrd

I dont even know where to begin! This place is amazing! My mom was there for about 2 weeks and the…read moretype of treatment she received was great! Her doctor was amazing!! Her nurse viviana hisquierdo was super attentive and helpful!Her physical therapist Michael Calloway and Raven S WERE SIMPLY AMAZING!!! Her speech therapist Lauren reyes was very sweet and helpful!Case manager stephani made everything so easy for us and helped us with everything we needed,she is so sweet and kind ! The place is very clean and organized!! Definitely recommend it for you or your loved ones!

Wow! I have had to go to Encompass, after back surgery! They are amazing!!! They are professional…read moreand have the best team! I have been back to them each time I had to Rehab! I tell everyone about them! They asked me my goal! I told them I wanted to be as independent as I possibly could! They extensively worked on that everyday ! They got me where I could be independent! I worked hard because they wanted me to succeed!!!!!

Was at Cambridge Health & Rehabilitation, Richmond, TX for June 11 - 25 after a hospital stay. At…read morefirst I could not walk & I needed dialysis (supplied by Davita Dialysis in nearby Rosenberg, TX). Both facilities did an excellent job and I recommend both. I progressed with the help of Physical Therapy and Occupational Therapy and can now walk independently and completely take care of myself. I also no longer need Dialysis. Most of the nursing staff are very accomplished and responsive. Some are definitely excellent. The Therapy group is well staffed, knowledgeable and easy to work with. In particular Beverley Pierce the Marketing Director was extremely helpful in all areas of my stay. She helped me understand and navigate the healthcare and insurance systems. Beverley went above and beyond the call of duty to help me, was very responsive and met every commitment she made.

They have a spacious rehabilitation gym area and they have in house therapy. The courtyard is…read morebeautiful and the facility is neat and clean

I love Elite. I visit both Pearland offices depending on what side of town I'm on that day…read more Offices are always clean and tidy. Everyone's so wonderful at both of the locations that I've went to. They really care about and listen to their patients. I will always refer folks to them when they are in need! It's the only place I will go.

Absolutely no covid19 precautions taking place here. The chiropractor went from person to person…read moreand didnt even wash his hand. I was watching him. He also did an cray on me and didnt ask if I was pregnant, I had to remind him. Dr. Sigg is at another location. Maybe try him out instead. I wont recommend this place safety wise. All of the clients are sited close no 6 feet distance. Only like 1 hidden gel station. Plus they never called me back for my follow up appointment. This is the type of environment I want to be at during this pandemic.