My Mom had Alzheimer's for the last 5 years of her life. As those that have experience with this…read morehorrible disease you can imagine the emotional pain & helplessness associated with type of situation. We're at the point now that my Husband & I are considered the sandwich generation. We have older children that are not quite on their own yet & aging parents that need assistance sometimes. My Mom was diagnosed with Alzheimer's when she was 75 years old. Each day was different & had different challenges. Some days she was great & others she needed help eating. The care she required was more than my Dad was physically able to administer. We found an adult apartment in Sugar Land for my parents. They both moved in with the belief my Dad would just need to hit a button when he needed help with my Mom. Unfortunately they were only in Landon Ridge for 6 days. My Dad was frustrated with the response time & left the facility after only 4 days. We decided my house was the best option. We brought in several home healthcare providers to evaluate my Mom. They all agreed that Pallative Care was required. I had zero experience with pallative care prior to my Mom. And when the bath aids left us some adult diapers & wet wipes I was ecstatic. Less things for us to buy later. My Dad was never thrilled with the Chaplins that came over and although we were not in denial discussing EOL was not our favorite topic. Discussing funeral arrangements and our faith with strangers was very uncomfortable and I quickly eliminated that part of Mom's treatment. I was getting frustrated because my Mom has a pressure ulcer on her heal & we needed wound care twice a week. I finally called the offices of the provider & asked that a care coordinator come by to discuss our situation. We went through 4 different palliative care providers before finding Fremont. The turnover in the industry is horrible. Just when you get a great nurse or care team, they leave or change companies. When Fremont was recommended I am sorry to say that I literally grilled them. I wanted details about the wound care, the care team, & what would & would not be provided. The Director at Fremont was so thorough & caring. She seemed to really care not just about my Mom but about my Dad & I being happy clients too. They even hired a bath aid we were previously using so we could continue with some kind faces that we were building relationships with. I can honestly say that Fremont took a lot of stress off of a very stressful situation and we highly recommend them. I pray others don't have to go through the bumps we did and just start off with Fremont.

Completely disappointed with the service provided by Fairmont Hospice during the final days of my…read morehusband Paul's life. One of the reasons we accepted their services was because they told us they had Spanish-speaking staff, but not a single person spoke Spanish. During one of the most difficult moments of our lives, communication was extremely hard and stressful because no one could properly communicate with our family in our language. We were never properly instructed on how to administer my husband's medications, leaving me confused and unsupported during an extremely emotional and painful time. The nursing care was poor. Many times, if we did not specifically ask for vital signs to be checked, they would not do it. The hospital bed they brought looked old, worn out, and dirty. There was very little communication and absolutely no compassion. The most painful part was after my husband passed away. Paul died at 7:51 PM, and hospice staff did not arrive until 10:44 PM. They then documented his death as 10:44 PM, which was simply the time they finally arrived. They appeared rushed and eager to leave instead of supporting the family during such a devastating moment. To make things worse, after my husband died on Sunday, a nurse still showed up on Tuesday as if she was coming to bathe him. That alone shows the lack of communication and professionalism within this company. This experience added unnecessary pain and stress to my family during one of the hardest moments of our lives. I would not recommend this hospice service.

If you're considering hospice it's not an easy decision & it's a doubly hard decision to choose the…read moreright agency. I highly recommend Altus. We used another agency before Altus & were very unhappy. We switched to Altus for the care of my father in law. Everyone at Altus was professional & very capable. We received responses to calls very quickly & they took care of all of our needs 24/7.

This year has been terrible due the passing of both parents a couple months apart. With that being…read moresaid This company took exceptionally great care of my mother during her ending stage. They were very kind and detailed in talking with us and made sure my mother was well cared for at all times... This is one of the hardest things in life to deal with but they made sure to help us as mush as possible. I'm greatful for the staff we had and wouldn't change it for the world. I know my mother's transition was as easy as cit could've been thanks to these amazing employees. Thank you ALTUS staff for the outstanding work !

This is about your SugarLand location. They turn off the ac in the patients room when you're…read morevisiting there longer than 5 minutes. That female manager is a total bitch. I urge everyone, do not use this facility. This place should be closed down forever.

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

My grandmother recently switched care to Amazing Grace Hospice- it has been a night & day…read moredifference in her care within a month or less. My cousin is a stickler for the top tier care when it comes to our grandmother, and she praises Amazing Grace with high standards! Thanks for making the end of a journey more peaceful and easier.

Clayton Oaks Assisted Living on southwest freeway provides a welcoming, supportive, and caring…read moreenvironment for residents. Special recognition to Nurse Tierra Morris for her compassion, professionalism, and dedication to quality care. Together, the facility and its staff demonstrate a commitment to treating residents with kindness, dignity, and respect. Keep up the great work!

The Clayton Oaks Drama Club recently hosted a spectacular one-woman theatrical show featuring the…read moretalented Mary Margaret Mann, and it was a hit! The performance was truly engaging, bringing a unique energy and artistry to our community. A huge thank you goes out to our Life Enrichment Director, Shonta Thompson, and our Executive Director, Coco Murray, for sponsoring this event. Their generosity made it possible for us to enjoy not only a professional-grade performance but also a delightful spread of refreshments. In addition to the main show, the game and door prizes were enjoyed by the Drama Club members and the many residents who attended. It was a fantastic day of culture and connection at Clayton Oaks. We are already looking forward to the next production!

Agape ACS Residential Care Home and Nurse Aida are The Best!!! I have been in Healthcare for 15…read moreyears... I've worked in Home Health, Hospice and Placement... Whenever I have a patient that needs placement I send them to this beautiful facility....The staff is professional and caring...If you have a loved one or family member that needs placement... Please visit this facility...All the patients I've referred to Aida have thanked me for finding this paradise

Beautiful luxury residential care home excellent location. Caring and loving caregiversread more

I don't know why they did this but,they haven't been replying to me or refilling my prescription…read more Been getting my stuff from there for a while now and now I'm wondering why they won't pick up the phone. Does anybody know why?

Is the best quality experience , professional attention , good location and the people is very…read morecaring with you

I recently changed my PCP; it was my first time here. The staff are very welcoming. Dr. Misbah…read moreKalair is an excellent doctor; she really cares about her patients. I came in for a physical exam, but we decided to change it to an acute appointment because I keep coughing and she was concerned about my cough. She eventually checked my lungs, ears, and throat and prescribed some antibiotics for my cough and congestion. If you're looking for a new PCP, Dr. Misbah Kalair is a great option; I definitely recommend her. I was able to easily make an appointment within the next day.

I really wanted to support a local medical office, but unfortunately, I left feeling…read morenickel-and-dimed. At other offices I've used, test results were communicated by phone or MyChart without requiring another paid visit. Here, the front desk told me I had to come back in for my results, even though the doctor had previously told me I wouldn't need another visit. I had to persist and ask them to check with her before she ultimately sent my results through MyChart. I've had a similar experience with prescriptions. My previous provider gave me a three-month supply with routine refills. Here, they prefer that I come in for another visit when I need a prescription. When I requested a one-month refill, I received only a one-day courtesy supply. The front desk has also been unhelpful. I previously had to call back and forth multiple times just to verify my insurance. I also developed the large bruises pictured after having my blood drawn here. I like Dr. Misbah Kalair and appreciate that she accommodated me, which is why this is disappointing. Unfortunately, the office policies and service make me unlikely to return.