So far as I can tell (I've used them once) this company is great! They have: * easy to understand reports, * they don't have wacky membership fees, * they have human beings to talk with during * easy to find business hours, * a toll-free number, * you can fax or upload your required info, * they offer options between packages and a'la carte reports, * they're fast and * very very helpful when trying to decide if a prospective tenant is a good, decent (or bad) choice. They sent me some sample /suggested forms and the tenant rights (by law) to share with my prospective tenants. They even have a place to track current (and past) tenants as to their rent payment reliability. I'm curious to see what other great features they offer when I next sign on again.
I tried a diff tenant screening company first and even though I found them thru the TopTen Review site (and they had a high score with them) they were disappointingly hard to communicate with, waited until they had all the info (mine & prospective tenant) and had taken my payment, then 2 days later came up with needing 'paperwork' I didn't have. So my '24 hours or less' service left me stranded 2 days after I started trying to work with them. Unless I had the time and patience to sit by my computer all day waiting on their email responses I couldn't get any kind of response except a useless auto-reply over and over and over. Even with my request for them to call me or send me their number, they either couldn't or wouldn't communicate with me except by email at their convenience. They did promptly agree to refund all my money so I'm waiting to see if that is reflected on my next cc statement.
But that is why I wanted to share the wonderfully positive experience I had with www.TenantVerification.com. Their Pacific Time Sat hours and patient, easy to work with staff made the sign-up way faster & easier than the other place and my reports were fast and helpful. If you call the toll free number and get Michelle, please tell her Karen says 'Hi". read more