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Tenant Screening Center

4.1 (17 reviews)
Closed • 9:00 am - 5:00 pm
Updated 2 weeks ago

Services - Tenant Screening Center

Property management

Real estate law

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6 years ago

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5 years ago

We've used Tenant Screening Center for many years now. They are professional, fast, friendly, and helpful and we will continue to use them!

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10 years ago

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11 years ago

I have been working with Tenant Screening Center for 15+ years. They have always served me well.

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Sue Carrell & Associates - Sue Carrell, Broker

Sue Carrell & Associates

(30 reviews)

Terrible, Sue is a liar and a fraud…read more Leased a property she managed for many years. She had annual inspections done but when we reported issues, they weren't addressed. She reported back that the owner didn't want to spend the money. Ok we were willing to live with the deferred maintenance. In our next renewal there was a rent increase, followed by another increase within 6 months. We questioned why two back to back increases with little maintenance performed. The owner wants more money... Then unexpectedly the owner suddenly decided they wanted to move family in and we were asked to leave. She apologized for the inconvenience, we did a move out inspection, and stated that everything was in expected condition. Ok A few weeks later we receive emails that she is withholding our security deposit for repairs that were not identified in the inspection. She illegally withheld money with no recourse or opportunity for us to address. Total fraud, no respect for quality tenants. We are not alone just read the reviews. You've been warned!

I just "met" Sue about a week ago. She mentioned she may start managing my rental and I was…read morethrilled!! She seemed nice but didn't mention when she would start managing and I never heard anything about it from the owners so I wasn't sure what was going on. Unfortunately, my toilet leaked today and so I reached out to Sue for help. Apparently it's not office hours on weekend so I asked if there was an emergency line I could call. Sue then called me, yelled at me for asking what time the owners would be here for repairs, and when I asked her "Sue, is this how you are managing us?" she yelled "yes!" And then eventually hung up on me. I don't really know what to think and I've never had this experience. Praying it gets better, I don't even know what to think of this.

Sonoma County Property Rentals

Sonoma County Property Rentals

(37 reviews)

I have been utilizing the services of Sonoma County Property Rentals for a little over a year now…read moreand I can honestly say that they are by far the BEST I have ever dealt with. As an owner of rental properties for more than 20 years, I have hired many property managers both in Sonoma County and other areas of California. Laura, the property manager, has been the most knowledgeable, responsive and friendliest of all the managers I have worked with. She is simply outstanding! I'm currently dealing with a difficult situation while trying to sell my property with a tenant in place. Laura has been patient and kind as well as responsive to all of my requests. I highly recommend this team to manage your rentals. Their fees are good too, lower than most!

This review is for Property Owners: My wife spoke with Chris at length about renting our house in…read moreHealdsburg. I spoke with him, too, and he came across to me as smart, competent, and very able to rent our house. This was mid-July of 2020. By December 31, his assistant, Laura, wrote us to say there wasn't interest in our house. We immediately called another property manager who genuinely couldn't understand why the house hadn't been rented. She had a signed rental contract 8 days later. Read that last sentence again. This is why I'm writing this review. During the almost 6 month period we had the house with SCPR, I received a few emails from Laura: The prospective renter wanted $ off the rent, or had some other ask. We always compromised with the request, but nothing ever happened. The house was furnished when we signed the contract with Chris. At the time he said that it added a challenge, but that they would get it done. At some point Laura indicated that, because the house was furnished, they were having a hard time finding renters. When the house was still unrented in November, my wife and I went up, packed up the furnishings and asked them to take new photos. Then came a couple more of the same asks: Would we take $ off the rent, etc., etc.? Nothing happened with the home. Then the "nobody's interested in your property" email. I'll leave it at this: Our experience was that our house sat empty for almost 6 months, immediately followed by the next property manager raising the asking rent by $200/month (from the asking price that SCPR set) and it was rented in 8 days! All you need to know...

Tenant Screening Center - tenantlaw - Updated May 2026

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