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    Templin Concrete Construction

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    4 years ago

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    ACI Asphalt & Concrete - ACI puddle that we enjoy all year, especially when it is an ice puddle. Wrecked the corner of the large door as well since the ice backed up

    ACI Asphalt & Concrete

    (3 reviews)

    Poor quality, do not stand behind their product, and they flat out lie. I would strongly advise…read morethat you avoid this company. I had a long asphalt driveway put in by ACI, it was a long driveway and was a DOT blend that was supposed to support heavier vehicles. Just as the installation crew was finishing up I immediately called out that it looked like there was a low spot near our pole building, but they said it was good and had plenty of slope. Turns out it wasn't good, there was a huge puddle days later after our first rain. After being ran around in circles for years (YES YEARS). The only "repair" they did was when they came out without any notice and torched the spot to try and fix it. I came home to what looked like a car fire burn in the asphalt, now a scorched driveway with a puddle. Fortunately, I had held back paying a portion of the final invoice ($4,413). Eventually was told they would get it fixed with concrete for "close to the remaining balance owed" ($4,413), well they never did. I have attached a screenshot of that actual email. The last two times I spoke with the President, Justin Pomerleau last fall, he told me they would have it done before winter. I also have a screenshot of an email from him reassuring me of this. They never did and also stopped responding. Now I have to go the legal route because I am getting it fixed on my own dime, costing me more than $9,000 after deducting the remaining balance I owe. The puddle is a large ice puddle in the winter and I have had people fall, luckily no major injuries yet. It also damaged my large door on closing because of the ice buildup. Very frustrating and it has wasted so much of my time. They gave so many excuses before finally admitting they were responsible for correcting it. Too many excuses to list, but here are a few: ~It was out of warranty, but I had proof I was repeatedly contacting with the issue since the week of install, they agreed. ~There wasn't enough slope, but every company that has come out (including their own rep from ACI) said there was well more than the 1.5 degree min. ~They tried to separate themselves from the company they merged with, but yet the ACS logo was on their emails next to ACI. Obviously, they are one in the same. I can go on and on. Look at the photos and correspondence I have attached. (I omitted some information because I didn't feel it was right to give their email and cell phone details.) You can see their own words that they lied to me. You can also see the puddle, the scorched asphalt. I tried to take the high road, gave them literally years to get this done, but they are NOT people of their word and I wanted everyone to know, or at least be warned, so they would not end up being another victim.

    Mike A and the team at ACI are a pleasure to work with, and they do tremendous work! For any…read moreasphalt or concrete needs, ACI is the way to go. Highly recommend!

    Templin Concrete Construction - masonry_concrete - Updated May 2026

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