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    Top Shelf Construction

    3.7 (3 reviews)
    Closed 7:00 am - 5:30 pm

    Services - Top Shelf Construction

    Deck construction

    Detached garage construction

    Deck repair

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    Roofs R Us - New roof and gutters

    Roofs R Us

    (15 reviews)

    I got my roof replaced late May 2025. These folks were patient listened to me and went the extra…read moremile. Done in 7 hours. Professional and look at all details. Eric Hofer is outstanding. I recommend them everytime I can.

    Years ago I hired Roofs R Us to replace my dad's roof and add gutter covers. They did an excellent…read morejob. But the company changed hands since then. So when we needed new roofing, siding, gutters, gutter covers, facia and soffits I obtained several quotes. Erik didn't hesitate to come out to Farmington and quote the project. We had some "slick" salespeople and we had a guy that wouldn't give me a quote (he really didn't like women was my opinion) and would only deal with the insurance company. Erik was professional, honest and not "slick." The price was fair. My test is always the "warm and fuzzies." After a few meetings with Erik, he had my business. Then came the problems. Every color combo for all of the above items had items out of stock, discontinued or something. Erik made a lot of phone calls and several vendor trips. I have no idea how many combos we went through - probably 15 or so. Finally we found a combo that could be put together. YEAH!!!! Erik was patient through all of the "I hate neutrals" moments and several trips of holding colors against the house in different light. Roof install went well and then we had to wait 2 weeks for the siding. The siding installation was completed and they came back and fixed a couple of small items and we were done before Thanksgiving. Erik was around almost daily and even picked up extra FOD on his own. They installed our new lights and Ring cams too. Erik was easily reachable and kept on top of the project and kept me up to date. Very impressed. They were within $7 of the original quote (I think permit fees changed). Very happy and thankful that I selected Erik and Roofs R Us.

    Twin City Roofing Construction Specialists

    Twin City Roofing Construction Specialists

    (16 reviews)

    North End

    I highly recommend everyone stay away from TCR. TL;DR several roofing installation mistakes made,…read moresevere lack of communication from TCR throughout the entire process, and I was asked to write a review before work even began - red flag. After getting roof replacement quotes from 5 different companies, I decided to go with the second to cheapest option - which was Twin City Roofing. And of course, I got what I paid for. The problems began after I signed the quote and handed over the deposit check. I live next to a day care and young children play outside all of the time. Paul, the project manager that was working with me, suggested they perform all of the work on the 4th of July week since kids likely wouldn't be at the day care then. I arranged with my neighbor to not have kids there that week. A few weeks go by and I didn't hear from Paul or anyone else at TCR. The Friday before the 4th of July week, I reached out to Paul to find out when they would be coming and he said "Next week I believe". Then on Monday when no one arrived, I reached out to Paul again. He responded by saying he was on vacation and that Robert P. in the production office could help. I reached out to Robert and he said "I can tell you it won't be this week." Obviously I was unhappy that the roof wasn't going to be replaced that week but I was more upset with the lack of communication throughout the process. It should not be on the client to have to contact the company multiple times to try to get answers. Nonetheless, when the roofers came to replace the roof on my house, garage and shed, they came unannounced. The concerning issues came from work on the roofs. The shingles on the ridge of my shed transitioned from shingles that are meant to be put on ridges to what look like starter shingles. It is very obvious this is not correct. And on my garage, there is a full 15" of a starter shingle that is literally just hanging from the edge of my roof. How did this get missed?? And the biggest issue is with the flat roofs on my house. I asked all of the appropriate questions to Paul from the outset to make sure that there would be grading on the flat roofs such that all of the water would flow to the spout and drain. Alas, a few days after the work was complete, we got our first rain storm and I saw water pooling along the edges of the flat roof and heavy pooling in one corner. I contacted TCR on July 14th and sent pictures of all of these issues. I didn't get a response so I sent a second email on 7/20. I finally got a response from Tyler and he asked me when would be a good time the following day for him to check out my issues. I responded with a time in the morning. I then didn't hear back from him and he did not show up the next day. I was later contacted by Robert and he said he was working on a game plan on getting my issues addressed. Five days later (7/26), he sent another email saying he would have a game plan the following day and he would let me know. As you can imagine, I did not hear from him on 7/27. I emailed Robert again on 7/28 with no response. Finally on 8/9, Tyler came out to my house to take pictures of my concerns. He agreed that all of them need to be addressed. He said he would let me know soon what the next steps would be. I have not heard from him since. I emailed Robert on 8/16 telling him Tyler came out to my house and that I was looking for more information when the fixes can occur. I have not heard from TCR since - at all. I should have known from the get go something was off because after I gave Paul the deposit check, he asked me to write a good review of his efforts to boost the company. I was certainly not going to write a review for services that had not yet begun. If you do go with TCR, make sure to pay as little as possible up front so they have to come back and fix issues before they get their full payment.

    This company is so disorganized and is losing employees. I was assigned three different project…read moremanagers and never received any information about how a phase of the project went. The crews showed up without warning three times, which is dangerous and disruptive for my tenants. They attached my gutters to rotten wood that was supposed to be replaced and left the gutter guards with space so debris can get in. I have never felt so helpless and trapped in a contract with a company that does not communicate about what is to come, what has happened, and what will be. I am not certain or confident that the work has been finished and finished well. They really broke my trust. The stress, anger, and fear that I have felt for the past six months cold never be worth the price.

    Top Shelf Construction - contractors - Updated May 2026

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