Stone Tree Design made our updating the kitchen project so much easier! Breckin was friendly and…read moreknowledgeable and a great help in deciding materials and color. We definitely will be using them again!

Stone-Tree has shown they are NOT a reliable company to work with. The owner, Jon Hadley, refused…read moreto submit a claim for defective tiles. He kept blaming the "problem" on the subfloor because our home was built in the 1970's, and his NEW (never before used by Stone-Tee) installer was not able to level the floor properly. After much insistence by us, and resistance by Jon Hoadley the owner, two floor reps were brought in to inspect the floor, and determined the floor tiles were "cupped", which is a term for defective. Everything needs to be removed so we can start over. Stone-Tree is STONE-DEAF when it comes to problems created by their hired contractors and miscommunications within their own organization. They have not contacted us regarding refunding our deposit and payment for damages. The following letter was sent via certified mail: 01/10/2024 Stone Tree Design Center 27875 MN Highway 65 N. Isanti, MN 55040 Attn: Jon Hoadley RE: Defective Flooring and Faulty Installation Refund We understand the LVP flooring installed in our home was deemed "cupped" and a credit has been issued to your business to replace the product, as well as for tear-out and replacement labor. Due to your lack of interest and response to our many concerns during the flooring installation process, including the mention several times of "defective tiles" (which you refused to acknowledge), we no longer consider you a "trusted flooring company" and, therefore, no longer require your services to remediate the problems you and your hired sub-contractor created. The correct repair would be to remove ALL of the 3/8" underlayment and replace it with ¼", at great expense, throughout the kitchen, dining room, hallway to the basement, and family room entry area in front of the service door; however, this would create additional problems (removing granite countertops, removing cabinets, disconnect plumbing, etc., and eventually replacing everything) of which we have no desire to undertake at this time . Per text message from Breckin August 23rd, "He's going to pick up ¼ inch!", was the response to Connie's phone call to Breckin, regarding the underlayment thickness the installer should be picking up at the lumber yard. He had a different idea that didn't work out. The underlayment used was 3/8", not the ¼" that was requested by us, and confirmed by Breckin. Patches are uneven, creating more problems rather than solving them. Chairs wobble in the dining room, in the family room entry way, and at the end of the kitchen island. Floors slope and dip well beyond acceptable tolerances for warranty coverage. Edging cuts are uneven, the floor tiles are warped, and transitions are very poorly cut and installed! The underlayment in front of the family room entry must be removed in order to amend several major issues in that area - to bring the floor back down to carpet level, to leave room for the service door to fit back in place, and to remove the major hump and slope caused by improper underlayment thickness and installation. Our entry door needed to be cut down to accommodate the current 3/8" underlayment plus floor tile thickness. A new door will need to be purchased to fit back into the original opening. Page 2 As you know, custom kitchen cabinetry was installed between the underlayment going down and floor tile placement. The NEW solid wood end panel covering the refrigerator was damaged by the installer you hired, using a dull saw blade. Leaving it "as-is" or covering it with quarter round molding are not acceptable "solutions". The cost to replace is $390.36. We were told, in error, that we needed to remove a perfectly good ten foot solid Oak stair nose at the edge of the dining room. The cost to replace is $200.00. The re-do of this project entails more than just pulling up vinyl tiles and installing new tiles. It includes removal of all the tiles throughout the kitchen, dining room, family room entryway and small hallway to the basement, partial removal of underlayment, additional work to re-level the floor, re-install new flooring, removing and replacing appliances, and more cleanup. The additional time and overall mess is a major inconvenience, especially the second time around. Considering all of the above, but possibly not everything, please issue a refund check for the following items: -Deposit of $2,000 -Remove and dispose of defective LVT: 480.48 sf x $3.00 = $1,441.44 -Remove 3/8" underlayment at family room entry area: $700.00 -Replacement damaged refrigerator end panel: $390.36 -Replacement oak stair nose between dining and living rooms: $200.00 TOTAL REFUND: $4,731.80 Please send a check to our home address by return mail in order that we may continue and finally finish our remodeling project. The above letter was sent via certified mail; however, no response, nor refund, has been received as of March 12,2024. Joe & Connie T.

Brent and his team have been nothing but amazing throughout my entire build. He has provided a ton…read moreof resources and knowledge about the structure and what was even possible in my remodel. He even went out of his way to reach out a couple months after the job was done to be sure everything was still up to quality standards! Thanks image contracting

From the owner: Image Contracting LLC has been in business for over 18 years. Having all the tools and equipment is…read morenothing without a great team. We pride our team in customer relations and quality of work. That's what you get when your guys love what they do and believe in the process. Your home/dream is our number one priority.

Yerigan remodled our kitchen. They were very organized and professional. The coordinator of the…read moreproject was patient and kind. The result was marvelous. They helped us create the quality kitchen we were seeking: hand made cabinets and a breakfast nook which are beautiful. Would highly recommend this company.

We contacted Zach about building a deck for my elderly parents. We really needed this deck to be…read morebuilt quickly due to a medical issue. Zach came out right away with samples and explained everything thoroughly, answered all questions and didn't push the most expensive materials, explained options. A bid came within a few days, he followed up to see if we had any questions. About a week later we hired Zach. He got them on the schedule quickly due to the circumstances. I can say enough good things about this company. The materials, workmanship, quality and professionalism was outstanding !! They went the extra mile in everything they did, even the inspector said it was the best built deck he had ever seen. Thank you for an absolutely great experience.

Premier Decks and Remodeling did an excellent job removing our old deck and building us a new one…read more The deck looks great and, with three people working, they were fast and efficient, getting the job done in only 2 days! They also left our property neat and clean and their price was quite reasonable. Thank you.

I am so thankful I found Lakeside. Josh, my designer, worked so hard on the design for my kitchen…read moreand always promptly answered any question I had... which were many! I felt involved in every step of the process. Every person I spoke with from Lakeside was always so helpful and kind. I am super pleased with my new kitchen and it's amazing quality!

We worked chose Lakeside for our first floor remodel (kitchen cabinets, island, and bathroom…read morevanity) after getting a few quotes from others. We worked as our own contractor, so we were a little apprehensive about how this process would go. Lakeside's pricing was competitive and we worked with the designer, Josh. He was amazing-patient, creative, and helped us stay within our desired price point. He also was great at helping us obtain what we wanted, but in ways that would work practically. As you can see, the attention to detail and craftsmanship is incomparable. From designing to install, this process was so smooth, we could hardly believe it. Thanks so much to all at Lakeside, you made our dream kitchen come true!