I have one big complaint! And that is there's absolutely no communication! And they don't answer their phones. I've left multiple voicemails and no call back how are we suppose to reschedule appointments!!!!! This is so frustrating. The customer service sucks! I really hope someone reaches out as I've tried multiple times to try and reschedule my son who's is seen here. read more

They closed in Temecula sent me to Escondido. Now they dont answer the phone and the location is closed. My son needs his braces removed...what kinda crap is this!! read more

My daughter just got her braces off today and the staff here has been wonderful! Only one time I had an incident when someone in the front office was rude but besides that everyone has been helpful! Back office staff great!! read more

Great office Care. Chris is amazing. I got a positive attitude. He has such a soothing personality. The staff is so caring and understanding of my daughters needs read more

Dr. Luther and staff are an amazing team that focuses solely on the patient experience without sacrificing quality of care! I've been a patient under them for a couple years now and have never been disappointed! 10/10 recommend if you are looking for orthodontic care. read more

Lady who worked in the Office told me off and said "This is not a closed mouth game" I literally was opening my mouth and never closing it. Why would I close it if I had done this a million times? Stupid. Also please never go there, and if you do don't go back there. The Lady only put on my wires and colors for my braces for only 5 minutes. It takes longer than that. THEY ARE NOT PROFESSIONAL!!!!​ read more

Horrible!! There is no organization, professionalism or proper customer service within the practice and promptness is non-existent. Even when scheduled you will not be seen ontime rather hours later. For such a large patient flow there is only 1 Orthodontist which wouldn't be an issue if he saw patients more than once a week, as he did when we started 5 hears ago. The front office manager/biller Modesta does not know how to conduct proper business and will quote you a price and forget what she quoted you even if you have copies to prove it. Dr. Luther is a great Orthodontist and tried to keep the piece when there was one of the many unprofessional situations to occur with the front office staff and my husband which left us to feel racially discriminated. The clientele is majority Hispanic with staffing being only Hispanic with the exception of Dr. Luther. Being of Hispanic and African American descent I didn't notice this until after going a year or 2 and not seeing any diversity. Mind you I had no intention on writing a review or mentioning any of this had it not been so apparent what was taking place at our last and final visit. This is truly sad to witness when I've been going to this practice with my my entire family for Orthodontic care well over 5 years now. I finally had enough of the charades when on 08/17/22 my daughter and I were scheduled but called ahead of time to ask would we be seen early if we came earlier for retainer check and advised by Chris (front office staff) that we would be seen earlier, that wasn't the case. When we entered the office there wasn't anyone else there, but shortly after signing in other appointments arrived and were seen right away. As we sat there 45 minutes later without being advised or notified that we'll be seen soon my daughter and I decided to make this our final time at this office and leave not receiving all the treatment I've paid for and seeking care elsewhere that puts customer service and professionalism first and foremost. read more

I came for my appointment that was scheduled at 11am. They did not see me until 11:30. They took me back and explained to me that my impression was broken and they didn't have my new retainers ready. I requested time off from work to be at this appointment just to hear that terrible news. It's literally always something new at this office (and I have not complained until today, because today was just one of the many last straws in me with this office). I live 45 minutes away, they could have given me a call and advised me. It's very upsetting. Working in customer service, when we don't have equipment or there is an issue we advise the customer at least 24 hours in advance. That courtesy call would have definitely been great. read more

This office has been so good to us and doing such a good job with my daughters braces. The staff is awesome and accommodating, Modesta is so helpful with our insurance to make sure we are maximizing our benefits. Super happy with the care. read more

Loved results of my daughter's teeth after treatment at Temecula Orthodontic group. Staff was always helpful and accommodating

Been coming here with my daughter for the past 2 years. She had a cross tie that needed some attention. Dr. Luther is amazing, he is very friendly, she fees comfortable with the staff all bring very friendly. I was informed at the beginning of her treatment that it would be a 2 phase treatment so I was bracing myself for the cost. Imagine my surprise when they informed me that Medi-Cal could cover the second half of her treatment. Overall we are happy with her progress, her bite is getting better and we definitely see the difference. read more

Been going here for two years now, I like the orthodontist but EVERY. SINGLE. APPOINTMENT. I dont get called back untill 35 minutes to 50 minutes after appointment time. And then when you get called back they dont start working on you up to even 20 minutes after you're sitting in the chair. Today was the worst where I came in for my appointment scheduled at 9:30 on time and didnt get called back until 10:20. Not happy at all. Makes the appointment useless.... if it were once in awhile ok but this is definitely an every office visit experience. I wish they would manage their schedules and staffing better to avoid this. read more

My daughter has been coming here for two years and every appointment has been late, oftentimes up to 30-45 minutes delayed. It's also hard to get appointments. The quality of care is the same as anywhere else. The staff is nice. They have a sign that says they will charge $75 for 24 hour cancellations or no-shows. Their time is valuable, just as mine is valuable. read more

I have been very pleased with Dr. Luther and his staff. My granddaughter just got her braces off after 2 years and the results are stunning. She gets compliments all the time. Her teeth are perfectly straight and beautiful. I like the new hours for Tuesday, Wednesday, and Thursday, they are open from 7 am to 7 pm. Lots of time to get in before or after school. You will certainly be pleased with the results you get from this doctor. Marilyn S. read more

Thank you guys I've been a patient since 2012 and im so happy with how well you've treated me and my teeth. The girls at the desk are lovely, special thanks to Brenda for always being so sweet! read more

Temecula Orthodontic Group - Orthodontists Near Me - Temecula, California

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My daughter came to Dr.Luther DDS for a consult for braces, he gave her an exam and talked us through the process she would need to go through in order to realign her teeth. We really appreciated the communication as this was all new to us. The office staff is friendly and timely. We appreciated the dental assistants as they were always kind to my daughter and made sure she had the appropriate care plans when leaving the office. Overall we had an amazing experience with this orthodontic office, we would recommend this facility to anyone. Thank you! read more

The ladies in the office are always very accommodating, covid has been hard, but they still make sure to get us in and seen if needed. The office gets us in and out as quickly as possible. All covid protocols are followed and there's never more than a couple people in the waiting room. We are very pleased with the cleanliness and customer service. We bump into a lot of people we know, so this doctor is well known :) I've only ever had one lady be a bit snappy on the phone, but no other issues. They have so much on their plates and are working as fast and hard as possible. read more

Dr. Luther's orthodontic group is the best. I did invisalign to correct my front teeth. After a year I am very pleased with the way my teeth and smile look. I had braces as a teen and my teeth look better now then they did with braces. Thank you Dr. Luther and your team for excellent service and for correcting my smile. I will recommend you to everyone I know. read more

It isn't just that my daughter's smile looks perfect now, it's that the doctors and staff are amazing. I can't imagine taking my kids anywhere else. Excited for my two sons to get in. read more

Temecula Orthodontic Group - Orthodontists Near Me - Temecula, California

Thank you Dr.Michael Luther and staffs for your greatest services. My kids always excited to come to visit. Now they love to smile even more. Every time we have emergency they are always available right away read more

Dr. Luther and the staff of Temecula Orthodontics have done an amazing job with my two daughter's orthodontic care! They are professional, friendly, efficient and honest. I am very thankful for everything they have done for our daughter's teeth!! read more

Dr Luther and his staff are amazing!! I've been coming here since I was a pre teen and I'm an adult now. Modesta is amazing she is very prompt and gets things done right away. I can't thank her and the team enough! read more

I do not recommend this office. I've had 2 incidents with 2 of the staff ladies and they are unprofessional, rude, and they lie. One of those ladies spoke to my 12 year old daughter rudely and lied about it. I will never go back to that place again. VERY Unprofessional!!! read more

I have been coming to Temecula Orthodontics since I was probably 8 when I first got braces and now 12 years later, the service is still fantastic, even when it's just a retainer check-up. I had a terrible gap in the middle of my teeth and lots of crowding and you would never be able to tell from my teeth now. The office has always been very flexible in finding appointments that work with my mom's work schedule and my school schedule. Dr. Luther always asks about my life and remembers our conversations even months between appointments. He does an amazing job at working through any problems my teeth have faced. The office is efficient and kind each time I visit. Great experience and would recommend to anyone! read more

Bad service Seems like ones you were done paying they didnt care about the service they offer. I was hurt a lot and was not satisfied with the end results. read more

This is one of the friendliest orthodontic offices I know. My daughter has been a patient here for about two years now. The staff is always very friendly and helpful. My daughter has a tremendous fear of the dentist or anything related such as the orthodontist. However, when we found Dr. Luther and his assistants. They where able to put her fears at ease. Thank you or making my life easier. read more

They have made getting braces easy. I usually schedule my appointments early and I hardly have a wait time which is great for busy schedules. Since the first day, everyone is always welcoming. Modesta takes the time to explain the payment plans they offer which were helpful. I was taken care of by Denise who is always sweet and explains what is going on. I recommend Temecula Orthodontic Group. read more

My daughter came into Dr Michael Luthers office, an they were very friendly very nice. They submitted her records to the insurance an she was approved. My daughter received free braces. Amazing. read more

I've been a patient here for about 7 years and have gone through 2 rounds of braces as wells as jaw surgery. My insurance paid for all of the surgery and some of the braces. Everyone was great there and I had a wonderful experience throughout the whole process. read more

Dr .Luther, Cristina, and the rest of the staff are very helpful. They truly care about you and will always do everything they can to keep you satisfied. They are great. read more

We have seen Dr Luther for all 3 of my daughters as well as myself and have been super happy with the results! Everyone in the office is so helpful and goes out of their way to ensure we're taken care of each time we visit. We went back in today for some retainer issues after not being here for awhile and Lisa was so helpful taking care of my daughter and arranging to send her new retainers to her school address. Modesta, in the front office, is always incredibly helpful and knowledgeable. Thank you for years of great treatment and our beautiful smiles! read more

I went for a consultation, which was free and great. Modesta was honest and was knowledgeable. Staff was great. Will definitely come back for braces. Great prices. read more

I've been a patient for quite a while and every appointment i've went to has been easy and fast. The doctors are extremely nice and I'm glad I choose the right orthodontic group that cares for their patients and love their jobs read more

My Family has been coming here for years and have never disappointed us. They always treat us like family. They are very flexible and willing to help! Marisol Modesta is very professional and kind. Highly recommend them! read more

My two sons were treated by Dr. Luther and his wonderful staff for the past two years. As a former Registered Dental Assistant I look for particular things going to any dental office and Dr. Luther's office met every expectation. Modesta and Brenda were always very professional and a pleasure to interact with. I would recommend anyone looking for ortho treatment to go to Temecula Orthodontic Group. read more

Today we visited Dr. Luther's office for the 2nd time. They have treated us great and can't wait to build our relationship with him and his staff on my daughter's journey with her New braces. Thank u Tem Ortho Grp!! read more

Dr Luther is amazing he is a great orthodontist. My daughter has been coming here for almost a year and her teeth are AMAZING. Brenda has been working on her teeth and let me tell you she has the touch. Staff is all so welcoming. I would recommend this orthodontist to all my family and friends read more

Lisa is great she's very polite and gentle with her patients . She's also very fast and accurate with time of appointment. All staff in Dr. Luther's office are very professional . Modesta is awesome. Thanks for your service. read more

I have been going here for the past 2 years and I got a great price on my braces! Modesta and Denise always provide great service and are always so kind. Definitely recommend coming here if you are looking to get braces at a good price! read more

Great service, I'm happy with the results. Dr. Luther did a great job with my invisalign.