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TELUS Store

1.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

Services - TELUS Store

Internet service providers

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1 year ago

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1 year ago

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Megawire

Megawire

(2 reviews)

I live right next to the Megawire tower and I get the worst internet ever!!!! And when I try to…read morecommunicate with the Megawire rep I get the run around and I have asked for followups but they don't even do that!!! Worst internet connection ever!!! I highly DONT recommend them in the Tri Cities area. Would have given them NO stars but that wasn't an option. Zero customer service and zero follow up and the worst internet I have ever had.

We have been with this company going on a year, for the first 6 months things seemed to be okay,…read morethe system would go down from time to time and that's to be expected with point to point. However the last 6 months have been a battle, we were paying for 10-1 and we would be surprised if they could maintain that for more then a couple days with out it dropping down to less then 1 down. Ruth, who answers the phone seems to care, however don't believe a word she says," I'll call you back im making a note so I don't forget" this is her famous last words or I swear to god I'll call you back, never does. I always had to call back, and then they stopped answering my called until I started blocking my number, surprise they answered those calls but if my number wasn't blocked they wouldn't answer. The only person who seems to actually put his words to action is Steve, not sure what one but there is two of them. Melissa is also nice to deal with, but over all you will pay for something you don't get, I'm in the middle of a calm with the CRTC to see what can be done as we have spent so much money for nothing with these guys. Finally we have found another provider who will be able provide for us what we pay for. Look at using someone else who will actually take care of your internet needs.

Standard Broadband - Get the SPEED you NEED !

Standard Broadband

(18 reviews)

Poor service we paid for a 70 tower and promised speeds of 25 mg we can get about 20 to 22 during…read morethe day. But after 5 or 6 pm the speed drops to to 2 or 3 mb. You can reach anyone in tech support at this time but if you call them the next day they always have an excuse or say it's working fine. It's been a big waste of time and money stay away.

ITS A SCAM!!! STAY AWAY!!!! FAR AWAYYY!! DON'T WASTE YOUR MONEY!!!…read more I don't usually leave reviews on companies I deal with... But Standard Broadband has to be the worst Company to deal with!! Since getting there service installed over a month ago... I have been dealing with nothing but issues of slow internet speeds of as low as 1 mbps download speeds as a constant. I have called in to there tech support over 10 times with the same results... Someone stating that they with "Look into it and call back" What a joke! I truly believe that is standard procedure to say that... and do Nothing. I have even had contact with the VP who basically did the same thing... and Nothing. I also emailed customer service over 10 times... Which they just started a "Ticket" in order to have my issues resolved... After multiple tickets... still noting. Instead of just admitting that there service is trash... and can't get me the 12 mbps that they promised and refund me... They strung me along with promises over and over again for a month!! My family was stuck not being able to stream TV, Movies and my kids were barely able to do there online school programs due to the Brutal service. Don't be fooled like I was!! I wish I googled them and read there reviews before calling them and paying them for this Horrible internet service. I wouldn't be in this mess. Please don't make the same mistake I did!! They tried to tell me that they can't refund me... But I'm thank god I paid with my Credit card that protects me from these SCAMMERS!! So I will be filing a claim with my Credit Card company... And the Better Business Bureau!!

TELUS Store - mobilephones - Updated May 2026

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