Saw my Primary Doctor on Tuesday and IMI had me worked in at 5pm for a CT of my torso on Thursday…read more Had the evaluation by 9am Friday morning. The technician was fast and professional with a sense of humor. Could not believe they got it evaluated so quickly. Getting a copy over the gynocologist/oncologist. The Gyno/Onco Doctor ordered an ultrasound and seemed kind of mmmm. Said I should see my Primary Doctor because that wasn't the problem, and he bulldogged the information and got me CT'd quickly. Definitely better imaging scans than the ultrasound.

Steer clear of Intermountain Medical Imaging, Meridian. Their business practices appear to be…read morenefarious in regard to billing, particularly in regard breast MRIs. My date of service was May 5, 2026. I offered to pay out of pocket for the sake of expediency and when I told the front desk staff that I intended to seek reimbursement for the claim, she said I waived my right to file a claim. None of this was true. Don't let them tell you this if you're seeking some kind of imaging service there. Double check with your health insurance provider before going there. Since the date of service, they have billed my insurance after being forced into it by my health insurance provider. It took 69 calendar days to get reimbursed. Billing Department is extremely difficult to get a hold of. In fact, if you must go there for something, it's best to go in person to schedule your appointment because you'll be on hold on the phone for anywhere from 10-80 minutes. It's the same duration in regard to following up with billing. The clinical staff is good and competent. The back of office and front of office staff are difficult to communicate with, likely due to differing educational backgrounds and/or lack of training in how to do their jobs. This issue was relayed to St. Alphonsus Women's Health, as all of this business started with their practitioners claiming that Idaho insurance will cover out of pocket expenses for breast MRIs. You are completely alone and on your own in dealing with all of this once you leave your doctor's office. Assume you need prior authorization from your health insurance company, and allow yourself 15-30 business days to get that from your health insurance company, who should provide it to Intermountain. Then confirm with Intermountain that they have the authorization in place. Do not rely on Intermountain Scheduling to get the authorization in a timely manner for you. Good luck to anyone who has a serious issue and needs something done fast at this clinic. You may want to consider going out of state for your imaging needs for the sake of ease and peace of mind knowing that a clinic will understand how to obtain authorizations before someone has their imaging and then knows how to submit a claim with your health insurance provider.

The operator/care rep on the phone was very rude and condescending. She hung up on me very abruptly…read moreafter I asked how to get an order in for a test. I am a new patient and have no idea how things work at the center, other than my Dr telling me I needed to go there for a test. I expected customer care not a shaming session. I sure hope the staff at the center to get the imaging done gives more grace than the rude lady who answers the phone for them.

Terrible- worst bed and breakfast I've ever stayed at.. but for getting an MRI they took excellent…read morecare of me. Very kind and friendly to help keep ya calm when your a little nervous about getting an MRI. For billing they work with a third party that she mentioned is really good about being able to make payments

A very wonderful experience. Nice, clean, professional and quick. I would recommend for any…read moreexpecting mother and family.

Such a wonderful service!! Renee did a great job explaining what myself and my daughter were seeing…read moreand making sure some great pictures were captured. The recorded heartbeat saved to a permanent device is such a great personal touch. Very pleased with the product and the value for the money.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

During the worst time in anyone's life-being diagnosed with cancer. What a bright spot Summit…read moreCancer Center in Meridian. Most importantly Dr. Stephanie Hodson and her staff. They are kind and really care about your well-being. It makes getting and staying well all the easier.

From the owner: At Summit, our mission is to provide exceptional, compassionate, and comprehensive cancer care to…read moreevery patient. We offer comprehensive, multidisciplinary cancer care by providing a full range of services--from complete diagnostic services to physician supervised treatment plans tailored to each patient's unique needs. Constant communication is a key part of our integrated treatment approach. Meridian Summit's board-certified Medical Oncologist, Dr. Stephanie Hodson, works very closely with your entire care team to provide therapies that minimize the side effects of chemotherapy and other treatments. Summit provides comprehensive consultations in oncology and hematology to all of our patients prior to the beginning of any treatment. We provide on-site chemotherapy and excellent patient care. Dr. Stephanie Hodson is available for rapid second opinion consultations. Exploring a second opinion can help you make a more informed decision about cancer treatment.

I would be sure to ask about pricing before you go the this ER. 1300 charge, just to go to the ER…read morefor a wrist injury, not including the nearly 2000 dollars for 2 X-rays. No doctors, all physicians' assistants, at the ER!Started at urgent care, but the nurse was in charge of taking the X-rays. The nurse expressed concern about being able to get the X-rays done. Okay, you're clearly not trained to do this role. Instead of focusing on saving money by having lower skilled employees doing the job, give quality care, with appropriate staff. I never would have gone to the ER if the urgent care staff was appropriately staffed, with an X Ray technician. I didn't want to have my family member endure extra pain, and additional X-rays, if the nurse couldn't correctly take the X-rays. Clearly an administrative problem. Staff was kind. I'm hoping they do the right thing and adjust the charges. Any charge should be attached to a service provided, not just you went to the ER and saw a Physician's assistant for less than 10 minutes. Ridiculous! Make it right, St. Al's.

I was seen multiple times (3 visits) for acute otitis externa and was in significant pain…read morethroughout my care. While appropriate medical steps were taken, I experienced communication from PA James Brinkman, PA-C that felt condescending and not trauma-informed during an already very painful situation. A comment made during the procedure left me feeling upset and in tears due to the level of pain I was experiencing and the tone used. I believe patient communication and bedside manner are an important part of care, especially in acute pain situations. Based on this experience, I will consider seeking care at other facilities in the future.

Started with one doc, she quit and turned me over to another person, as a concierge doc. He was…read morenot available when I had an emergence. So I'm looking for Ames doc!

Edited 2024-05-10: Last October, SparkMD was absorbed into Independent Family Doctors. The direct…read moreprimary care model is still wonderful, and everybody is very pleasant, but things don't seem to run so smoothly as before. Maybe adjustment to the merger is still a problem, but it has been several months...

I have been to multiples of their locations. It's always good but their billing is kinda messed up…read more So you may need lots of patience (or they will lose lots of patients).

BEWARE before you go...Imaging techs are kind. BILLING WAS A NIGHTMARE!!! With preferred insurance…read moreit should have been cut and dry, but NO!!! After receiving a much bigger bill than expected, it turns out they used the wrong code to bill, therefore insurance refused coverage. Once that was straightened out they said they would re-submit to insurance and then they would bill me the balance. Did they? NOPE. Turned me into collections instead.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!